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Is my Laptop Overheating?


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#1 alan.waker

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Posted 23 November 2013 - 01:20 PM

Hi,

I have got a Windows 7 Laptop, Dell D630....  Turns off randomly and upon researching, i found that i could be cause of overheating.

Since, i have no clear idea of overheating, i need your opinion on this.

 

Attached here the Screen Shot of What HWMonitor is showing:

 

Please overview and let me know, if this laptop is overheating?

 

 

Attached File  Overheating Issue.png   31.21KB   0 downloads



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#2 dc3

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Posted 23 November 2013 - 01:53 PM

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 alan.waker

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Posted 23 November 2013 - 02:22 PM

Hi, thanku for the Prompt Reply, here is the required info:

 

http://speccy.piriform.com/results/re8nUu10kRFjptQaBTs0xZk

 

Mini Tool Box

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Dell (administrator) on 24-11-2013 at 00:19:48
Running from "C:\Users\Dell\Downloads"
Microsoft Windows 7 Ultimate   (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/01/2007 00:01:51 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:01:51 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:06:50 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:06:50 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:03:36 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:03:36 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:03:14 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/01/2007 00:03:14 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (11/23/2013 00:19:49 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/22/2013 08:46:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Faulting module name: DefaultTabSearch.exe, version: 0.0.0.0, time stamp: 0x5252e730
Exception code: 0xc0000005
Fault offset: 0x00002c60
Faulting process id: 0x68c
Faulting application start time: 0xDefaultTabSearch.exe0
Faulting application path: DefaultTabSearch.exe1
Faulting module path: DefaultTabSearch.exe2
Report Id: DefaultTabSearch.exe3


System errors:
=============
Error: (11/23/2013 09:17:29 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (11/23/2013 07:41:29 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

    Feature: %%835

    Error Code: 0x80004005

    Error description: Unspecified error

    Reason: %%842

Error: (11/23/2013 07:41:26 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MoboroboAssDriver

Error: (11/01/2007 00:03:53 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MoboroboAssDriver

Error: (11/01/2007 00:01:32 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MoboroboAssDriver

Error: (11/01/2007 00:02:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MoboroboAssDriver

Error: (11/23/2013 03:08:14 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

    Feature: %%835

    Error Code: 0x80004005

    Error description: Unspecified error

    Reason: %%842

Error: (11/23/2013 03:08:02 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
MoboroboAssDriver

Error: (11/22/2013 09:00:33 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (11/22/2013 08:58:59 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

    Feature: %%835

    Error Code: 0x80004005

    Error description: Unspecified error

    Reason: %%842


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.9.900.152)
Adobe Reader X (10.1.8) (Version: 10.1.8)
ALPS Touch Pad Driver
CPUID HWMonitor 1.24
DefaultTab (Version: 2.2.8.0)
DefaultTab Chrome (Version: 1.1.25)
Google Chrome (Version: 31.0.1650.57)
Google Update Helper (Version: 1.3.21.165)
Microsoft Antimalware (Version: 3.0.8107.0)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Security Client (Version: 2.0.0657.0)
Microsoft Security Essentials (Version: 2.0.657.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Moborobo 2.1.5.855 (Version: 2.1.5.855)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
NVIDIA Drivers (Version: 1.3)
NVIDIA nView Desktop Manager
Pak Urdu Installer (Version: 3.2)
Speccy (Version: 1.24)
WinRAR 4.00 (32-bit) (Version: 4.00.0)
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 3581.97 MB
Available physical RAM: 2674.64 MB
Total Pagefile: 7162.22 MB
Available Pagefile: 6275.29 MB
Total Virtual: 2047.88 MB
Available Virtual: 1938.76 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:29.3 GB) (Free:14.14 GB) NTFS
3 Drive e: () (Removable) (Total:7.19 GB) (Free:3.98 GB) FAT32
4 Drive g: (New Volume) (Fixed) (Total:58.59 GB) (Free:52.68 GB) NTFS
5 Drive h: (New Volume) (Fixed) (Total:61.15 GB) (Free:55.9 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-PC

Administrator            Dell                     Guest                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



#4 noknojon

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Posted 24 November 2013 - 05:43 AM

(Operating System - Windows 7 Ultimate 32-bit) You have not installed Service Pack 1 for Win 7
Most likely due to - "Windows Update - AutoUpdate: Disabled" - and no Manual updates installed either.
You need to set Windows updates to Enabled in Control Panel ............
 
From my reading of it, all temps are well within "normal" ranges
 
My first readings -


#5 dc3

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Posted 24 November 2013 - 10:26 AM

The maximum temperature for that CPU is 100c, the Speccy shows it running at 44c.  The CPU is running well within normal tolerance.

 

Are you running strictly on battery power when this happens?

 

When the power adapter in plugged into the laptop does the LED indicating the adapter in plugged in go out?

 

Another possibility for this could be a problem with the RAM.  We can check this by running Memtest86.  But first remove one of the two RAM modules and try running the laptop with it in each slot to be sure it is working in both slots.

 

 
 
1) Please download the Memtest86 Pre-Compiled Bootable ISO file.
 
2) Unzip the downloaded memtest86 file.  You will need a program like 7-Zip to unzip this file.
 
3) Inside, you will find the memtest86 file.
 
4) Please download and install ImageBurn.
 
5) Insert blank CD into your CD drive.
 
6) Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
7) Click on the Browse for a file... icon:
 
ImgBurn2_zpsaea72ba9.png
 
8) Locate the memtest86 file, and click on the Open button.
 
9) Click on the blue arrow to start burning bootable memtest86 CD.
 
imageburn11_zpse44f577b.png
 
10) Once the CD is created, boot from it, and memtest will automatically start to run.  
 
Please note:  It may be neccessary to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order and the hdd second.
 
Each pass consists of 8 tests, it is suggested that you run at least 7 passes, this will take several hours, you may find it simpler to let it run overnight.  The longer you run the passes the more comprehensive the results will be.
 
If you are running multiple modules and have a failure, remove all but one module and test it separately, continue this with each module till you find the one that failed.  
 
When you discern that a module is good, use it to test each slot to be sure there isn't a problem with one of them.
 
When the test is complete a display similar to the one below will appear.  Note the locations of the Pass and Errors, any Error is indicative of a failed module.
 
memtest1_zps7be717f5.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 alan.waker

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Posted 25 November 2013 - 03:06 PM

I am thankful to all of you. Since then it has not restarted, but i am kinda worried about the GPU and its temperature (which is normally 70 C)... the Colors on Screen look distorted especially around the edges and corners. Both of the RAMs are working fine. I have tried other pair of Ram too same issue comes up.

 

Usually it is plugged in, do not strictly run on battery.

 

Currently, i do not have random restarts, but

 

1 - Lagging as well as switching between tabs (on both Chrome and Firefox) stucks off for a while

2 - When i put a status of upload pic on Facebook, the browsers stuck, and show NOT RESPONDING

3 - Graphics as i mentioned earlier, look a bit distored around corners...

 

do not know whats wrong... have even enabled the auto updates



#7 drwmbt

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Posted 25 November 2013 - 03:51 PM

click on start button

navigate to and right click on "Computer"

Choose "Manage"

then open/expand the "Event Viewer" tree, 

then expand the "Windows Logs" tree, 

click the "System" option.

Look thru the reports history in order of most recently occured event 

search backwards thru the time until you can find the error at the same time your computer shut down.

 

Please report this error and any other warnings/events from this table. If indeed your processor is overheating then there should be a list of which processor failed, what time it overheated, and what windows did. take screen shots using the "PRT SCRN" key (next to F12) and paste/save them in MS Paint.

 

Since you've already gave us some information about your system, please try this so that we can identify what actually happened in your system at the time of the "reboot," most CPU shutdowns due to processor overheating have been shut-off's not restarts in my experience. Did your computer simply shut off or did it actually restart?



#8 dc3

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Posted 25 November 2013 - 05:32 PM

Have you tried the Repair Your Computer option in the Advanced Boot Options?

 

Press the power button and immediately start tapping the F8 key until the Advanced Boot Options open.  Use the up or down key to navigate to the option, press Enter to start it.

 

I would also suggest running sfc /scannow.

 

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Sart orb startorb_zps06e1f985.png and type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 
commandprompt_zps212bc71a.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 alan.waker

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Posted 02 December 2013 - 03:31 AM

Did everything but not effect. So i have actually stopped working on that laptop. Thanku for the support and help . Highly appreciated :)



#10 dc3

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Posted 02 December 2013 - 11:48 AM

What were the results of the startup repair?

 

Did the sfc find any integrity issues?


Edited by dc3, 02 December 2013 - 11:49 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 alan.waker

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Posted 03 December 2013 - 12:38 AM

What were the results of the startup repair?

 

Did the sfc find any integrity issues?

 

There were no issues found by Startup repair process and SFC also din't find any issue.

 

I was actually worried about the GPU temps (70C plus on IDLE) which seems to be problematic . And after a couple of hours or work, it used to either restart or shutoff pc. Last night did some cleanup work to remove dust and dirt and also applied thermal paste (suggested in many other forums and saw some videos to do it ) . I think it worked, may be temporarily. Since then, it is working good. will see how it behaves with time passing by may be after a couple of weeks ...



#12 technonymous

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Posted 03 December 2013 - 01:55 AM

It's not unheard of to have a GPU heating issue but the cpu is fine. A laptops cpu/gpu typically shares the heatsink and a lot of times the gpu on the end of the heatsink is just not getting a very good thermal contact to draw the heat away from it. For the contact they use this soft thermal padding that's really inefficient in comparison to a small thin copper shim, that's coated on both sides with Arctic silver 3 thermal paste to give it a real good seal. All metal has heat conductance. Arctic Silver paste seals the micro surfaces between the copper and glass cpu cores. Copper draws heat to it faster than aluminum does, but the downside of copper, that it doesn't get rid of heat fast enough. Aluminum will disipate heat faster than copper if it has a fan blowing on it. This is why you see a lot of heatsinks with a combination of copper base or copper fused core heatsinks with aluminum fins. Also dust and filthy fans don't get good air flow and the fan may not spin anymore and need 3 in 1 machine oil in the bearing to bring it back to life again. All of these things combined if done correctly will help a lot. Computers need routine maintenance too. I recently did this to a desktop that was an i7 which tend to run hot because of being a 8 cored cpu. It was running 70's C idle. After a long overdue cleaning of the heatsink/fan only. It dropped it 20C now to 70c under load. So that goes to show that maintenance is important and helps a lot. The dust on the heatsink was so thick it was like peeling wasp nest paper off. Literally there was zero air flow across the aluminum fins.


Edited by technonymous, 03 December 2013 - 02:00 AM.


#13 trippak

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Posted 03 December 2013 - 06:35 AM

Clean your laptop, looks like you have a lot of dust in it. That should solve your overheating problems.






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