I think I have a deep insidious rootkit. A few people have said they got the hello email spam from my name but it was not my email address?
Also IE 9 was/is locking up up and taking forever on some downloads when I have a 10mb pipe. So I tried updating the browser to IE 11 and it was taking hours for Windows update to download and install this 50mb patch (at least that's what it said it was while trying the patch), so after 3-4 hours of supposedly downloading I canceled, rebooted and logged in to a local Admin account and tried to do the update again, and it started off fast but then slowed down again heavily, like a rootkit grabbed the install and was slowing it down. it finally installed IE 11 and rebooted into the normal domain account and within IE it still is not fully right, I've booted IE into safe mode and have disabled extensions but sure seems like a virus.
I found your forum on the Hello Virus and ran the DDS file and in the bottom of the text file it says, Warning: possible TDL3 rootkit infection !
So I tried to download and install the gmer tool and it would not allow the random name file nor the direct name file from that site, I could not even go to that site gmer.net nor can I still, went on another computer, downloaded and copied to my computer and have tried running the tool multiple times and it always crashes at the volume shadow copy portion.
I have a Dell latitude E6501 with an I5 processor 4gb of ram running win 7 pro 32bit.
I called Dell tech support to rule out hardware (and we did) and with Dell we even went into MSCONFIG and turned off services and startup items not needed but still having issues.
What's next to find and kill this rootkit or malware?