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failed virus scan


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#1 organix

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Posted 23 November 2013 - 12:04 AM

i get this error message when i try to download anything,
Anti-virus software failed unexpectedly while scanning this file.
im using windows 7 pro. sp1  , 32bit,  can u help me ? i think i have a virus, but  avira didnt remove it when i scanned whole comp.

Edited by Queen-Evie, 23 November 2013 - 09:32 AM.
moved from XP to Am I Infected to explore the possibilty of infection since you think your system has a virus


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#2 HIPPO1023

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Posted 23 November 2013 - 06:34 AM


 
I recommend ”Kaspersky Rescue Disk 10” to be used.
 
Download is here(free).
See its user guide about how to use it.

Edited by Queen-Evie, 23 November 2013 - 09:33 AM.
deleted reference to posting in wrong forum


#3 organix

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Posted 23 November 2013 - 04:01 PM

i cannot download anything ,comp wont let me i get this error message (Anti-virus software failed unexpectedly while scanning this file.)






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