Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Often black screen, one blue screen, pup detection, most likely infected


  • This topic is locked This topic is locked
32 replies to this topic

#1 Fruit

Fruit

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 22 November 2013 - 01:36 PM

Hello,

 

My computer is very likely to be infected with malware/virus because it seldom black screen with white words and then computer restarts for no reason. It blue screen'd once. A while ago, I ran Malwarebytes a few times and it detected PUP Files. Malwarebytes removed it each time but it kept coming back. But the last time I ran Malwarebytes, it did not show up again. Symantec Anti Virus could not detect anything. But the computer feels very unstable because the internet does not connect sometimes when the mobile devices have no problems connecting.

 

I hope this problem can be fixed. Thank you for your help!

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088  BrowserJavaVersion: 10.40.2
Run by ytl at 13:23:10 on 2013-11-22
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\Dwm.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conime.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\System32\svchost.exe -k Cognizance
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uProxyServer = 61.92.58.11:808
uURLSearchHooks: {ba14329e-9550-4989-b3f2-9732e92d17cc} - <orphaned>
BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: 45EB415E-58E5-E95E-D7FE-D60112F251BF Class: {45EB415E-58E5-E95E-D7FE-D60112F251BF} -
BHO: Tencent Browser Helper: {56950F3B-1C36-8523-AAD7-AF6BB1C9A165} -
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: VeriSoft Access Manager: {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\program files\bioscrypt\verisoft\bin\ItIEAddIn.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DW6] <no file>
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [jfproc] c:\program files\ppfilm\jfCacheMgr.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Launcher] c:\windows\sminst\launcher.exe
dRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
dRun: [QvodPlayer] c:\program files\qvodplayer\QvodTerminal.exe
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: ê1ó?iTudou?????ú?? - <no file>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/C/B/F/CBF23A2C-3E55-4664-BC5C-762780D79BA0/OGAControl.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {206599BA-54C3-4B56-8B27-361541F02B36} - hxxp://hosted.cloudpath.net/UniversityatBuffalo/Production/tools/xc_loader_activex.ocx
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} - hxxp://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8DE6AB9C-8C62-486B-8C06-5C9AD6FD06F1} - hxxp://txn02.hkjc.com/BetSlip/object/eWinCtl.cab
DPF: {8FD07749-EFFA-48C6-947C-45A8D7BF422F} - hxxp://www.cyberlink.com/prog/vista/prog/CLVistaGenie.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {94B82441-A413-4E43-8422-D49930E69764} - hxxps://chat1.j2.com/Media/VisitorchatEnu/TLIEFlash.CAB
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} - hxxps://register.resnet.stonybrook.edu/CAT/CNICAT.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{33EF28D7-9A5C-4A30-8209-9386D4DABDF7} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= hl_simple.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages =  scecli ASWLNPkg
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ytl\appdata\roaming\mozilla\firefox\profiles\wv90f8el.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\internet explorer\pplite\plugin\1.0.0.55\npplugin2.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2008-8-29 21504]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2008-8-29 21504]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2011-8-3 13336]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-10-15 2477304]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-10-9 493248]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-9-20 108120]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-7 161384]
S2 SOSOUpSvc;Tencent SOSO Update Service;c:\program files\tencent\sosoupdate.exe /service --> c:\program files\tencent\SOSOUpdate.exe  [?]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-9-6 1247600]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-11-22 18:15:06 7772552 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{0c83c4d5-eb43-40c4-9967-401f427c9a09}\mpengine.dll
2013-11-22 17:59:42 -------- d-----w- c:\windows\pss
2013-11-07 12:57:26 650936 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
.
==================== Find3M  ====================
.
2013-11-11 10:50:18 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-10-07 00:30:07 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-07 00:29:58 868264 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-07 00:29:57 790440 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 13:25:26.66 ===============
 

Attached Files


Edited by Fruit, 22 November 2013 - 01:46 PM.


BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,701 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:01 AM

Posted 27 November 2013 - 01:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/515059 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 27 November 2013 - 03:26 PM

Yes, I still need help please!

 

New DDS Log:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088  BrowserJavaVersion: 10.40.2
Run by ytl at 15:17:18 on 2013-11-27
AV: Symantec Endpoint Protection *Enabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Outdated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Symantec Endpoint Protection *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\vssvc.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\SoftwareDistribution\Download\Install\mpas-d_bd_1.163.326.0.exe
C:\Windows\system32\taskeng.exe
C:\Windows\ehome\mcupdate.EXE
c:\c1cd5668487199ae5763\MpMiniSigStub.exe
C:\Windows\system32\MpSigStub.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\System32\svchost.exe -k Cognizance
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
uProxyServer = 61.92.58.11:808
uURLSearchHooks: {ba14329e-9550-4989-b3f2-9732e92d17cc} - <orphaned>
BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: 45EB415E-58E5-E95E-D7FE-D60112F251BF Class: {45EB415E-58E5-E95E-D7FE-D60112F251BF} -
BHO: Tencent Browser Helper: {56950F3B-1C36-8523-AAD7-AF6BB1C9A165} -
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: VeriSoft Access Manager: {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\program files\bioscrypt\verisoft\bin\ItIEAddIn.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DW6] <no file>
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [jfproc] c:\program files\ppfilm\jfCacheMgr.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Launcher] c:\windows\sminst\launcher.exe
dRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
dRun: [QvodPlayer] c:\program files\qvodplayer\QvodTerminal.exe
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: ê1ó?iTudou?????ú?? - <no file>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/C/B/F/CBF23A2C-3E55-4664-BC5C-762780D79BA0/OGAControl.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {206599BA-54C3-4B56-8B27-361541F02B36} - hxxp://hosted.cloudpath.net/UniversityatBuffalo/Production/tools/xc_loader_activex.ocx
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} - hxxp://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8DE6AB9C-8C62-486B-8C06-5C9AD6FD06F1} - hxxp://txn02.hkjc.com/BetSlip/object/eWinCtl.cab
DPF: {8FD07749-EFFA-48C6-947C-45A8D7BF422F} - hxxp://www.cyberlink.com/prog/vista/prog/CLVistaGenie.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {94B82441-A413-4E43-8422-D49930E69764} - hxxps://chat1.j2.com/Media/VisitorchatEnu/TLIEFlash.CAB
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} - hxxps://register.resnet.stonybrook.edu/CAT/CNICAT.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{33EF28D7-9A5C-4A30-8209-9386D4DABDF7} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= hl_simple.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages =  scecli ASWLNPkg
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ytl\appdata\roaming\mozilla\firefox\profiles\wv90f8el.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\internet explorer\pplite\plugin\1.0.0.55\npplugin2.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-9-20 108120]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
.
=============== Created Last 30 ================
.
2013-11-27 20:17:28 -------- d-----w- C:\c1cd5668487199ae5763
2013-11-22 18:15:06 7772552 ------w- c:\programdata\microsoft\windows defender\definition updates\{0c83c4d5-eb43-40c4-9967-401f427c9a09}\mpengine.dll
2013-11-22 17:59:42 -------- d-----w- c:\windows\pss
2013-11-07 12:57:26 650936 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
.
==================== Find3M  ====================
.
2013-11-11 10:50:18 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-10-07 00:30:07 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-07 00:29:58 868264 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-07 00:29:57 790440 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 15:21:20.51 ===============
 

 

 

 

 

 

 

 

 

 

Also, I ran an ESET Online Scanner and this is the result:

 

C:\Users\ytl\AppData\Local\Temp\awh3E58.tmp a variant of Win32/Toolbar.DefaultTab.B application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\awh6E.tmp a variant of Win32/Toolbar.DefaultTab.B application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013002212\setup.exe a variant of Win32/Adware.MediaFinder.G application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013010406\setup.exe a variant of Win32/Adware.MediaFinder.G application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013010406\setup__1115.exe a variant of Win32/Amonetize.H application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013010406\setup__1407.exe Win32/Amonetize.A.Gen application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013011227\setup.exe a variant of Win32/Adware.MediaFinder.G application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013011227\setup__1115.exe a variant of Win32/Amonetize.H application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013011227\setup__1407.exe Win32/Amonetize.A.Gen application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Local\Temp\mwi2013014656\setup.exe a variant of Win32/Adware.MediaFinder.G application cleaned by deleting - quarantined
C:\Users\ytl\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\10.50\agent\stub_data\stubinst_pkg_tw.cab Win32/OpenCandy application deleted - quarantined
 

 

Not sure if this will help.

 

 

 

 

 

OS: Windows Vista


Edited by Fruit, 27 November 2013 - 08:05 PM.


#4 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 27 November 2013 - 08:05 PM

I also ran a Malwarebytes scan, and an error window popped out and stopped the scan at "HKEY_CLASSES_ROOT\addresssearch.jsobject"

The pop up says "An error has occurred. Please report this error to our support team. MBAM_ERROR_ADD_TO_RESULTS (0,6)"

 

I have no idea what is causing this error. After I clicked OK, the scan resumes.

 

There is a 3rd dectection called PUP.Funshion with no other information, but it isn't showing up in the log..

 

 

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 913112710

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.19088

11/27/2013 8:01:06 PM
mbam-log-2013-11-27 (20-01-06).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 400760
Time elapsed: 2 hour(s), 23 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\autoconfigurl (Hijack.Autoconfig) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Mozilla Firefox\updater.exe (Trojan.Agent) -> Quarantined and deleted successfully.


Edited by Fruit, 27 November 2013 - 08:09 PM.


#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 AM

Posted 28 November 2013 - 01:09 AM


Hello Fruit

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 28 November 2013 - 11:37 AM

Hello Gringo,

 

Thank you for your reply!

 

 

# AdwCleaner v3.013 - Report created 28/11/2013 at 11:26:55
# Updated 24/11/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 1 (32 bits)
# Username : ytl - YTL-LAPTOP
# Running from : C:\Users\ytl\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\Program Files\baidu
Folder Deleted : C:\Program Files\NCH Software
Folder Deleted : C:\Users\ytl\AppData\Local\Conduit
Folder Deleted : C:\Users\ytl\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\ytl\AppData\Roaming\NCH Software

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dednnpigldgdbpgcdpfppmlcnnbjciel
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\lpmkgpnbiojfaoklbkpfneikocaobfai
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AD4DF010-E2FD-43CE-864A-6BD1EDC59AC2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA14329E-9550-4989-B3F2-9732E92D17CC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AD4DF010-E2FD-43CE-864A-6BD1EDC59AC2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6DA399FC-350F-41AC-8CA6-B9F8496753BE}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{6DA399FC-350F-41AC-8CA6-B9F8496753BE}_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.19088

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\ytl\AppData\Roaming\Mozilla\Firefox\Profiles\wv90f8el.default\prefs.js ]

*************************

AdwCleaner[R0].txt - [4266 octets] - [28/11/2013 11:25:45]
AdwCleaner[S0].txt - [4279 octets] - [28/11/2013 11:26:55]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4339 octets] ##########

 

 

Working on Junkware Removal Tool now.



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 AM

Posted 28 November 2013 - 12:06 PM


Hello Fruit

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 28 November 2013 - 12:21 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by ytl on 11/28/2013 Thu at 12:14:06.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\addresssearch.jsobject
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{266B0F19-BF0E-4E12-8518-86D59D5A63A5}

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 11/28/2013 Thu at 12:18:16.39
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 AM

Posted 28 November 2013 - 12:38 PM


Hello Fruit

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 28 November 2013 - 01:00 PM

ComboFix 13-11-27.01 - ytl 8/2013 Thu  12:33:14.1.2 - x86
执行位置: c:\users\ytl\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Symantec Endpoint Protection *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   被删除的档案   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
(((((((((((((((((((((((((((((((((((((((   驱动/服务   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_vpnagent
.
.
(((((((((((((((((((((((((  2013-10-28 至 2013-11-28 的新的档案  )))))))))))))))))))))))))))))))
.
.
2013-11-28 17:01 . 2013-11-28 17:01 -------- d-----w- c:\windows\ERUNT
2013-11-28 16:25 . 2013-11-28 16:27 -------- d-----w- C:\AdwCleaner
2013-11-07 12:57 . 2013-11-07 12:57 650936 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   在三个月内被修改的档案   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-11 10:50 . 2009-10-04 13:34 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-08 01:15 . 2013-11-27 20:19 7772552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{4C776B40-21AC-45CC-B87D-C919D749F1BA}\mpengine.dll
2013-10-07 00:30 . 2013-10-07 00:30 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-07 00:29 . 2013-04-08 06:13 868264 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-07 00:29 . 2013-04-08 06:13 790440 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   重要登入点   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*注意* 空白与合法缺省登录将不会被显示
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-10-14 2299176]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-03-01 472776]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-10 317128]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-06-09 7539232]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-10-15 115560]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^ytl^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^启动iTudou.lnk]
path=c:\users\ytl\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\启动iTudou.lnk
backup=c:\windows\pss\启动iTudou.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 04:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-23 09:47 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-11-28 19:13 59280 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-12-12 18:57 152544 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
2007-02-13 18:38 159744 ----a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
2007-04-24 01:11 176128 ----a-w- c:\program files\HP\QuickPlay\QPService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 21:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 13:16 254336 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-11-23 23:18 185896 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2012-07-11 116608]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Cognizance REG_MULTI_SZ    ASBroker ASChannel
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
.
 ‘计划任务’ 文件夹 里的内容
.
.
------- 而外的扫描 -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyServer = 61.92.58.11:808
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: ê1ó?iTudou?????ú?? - c:\program files\Tudou\iTudou\iTudou_Link.HTM
IE: {{09BA8F6D-CB54-424B-839C-C2A6C8E6B436}
Trusted Zone: hkjc.com
Trusted Zone: hongkongjockeyclub.com
TCP: DhcpNameServer = 192.168.1.1
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {206599BA-54C3-4B56-8B27-361541F02B36} - hxxp://hosted.cloudpath.net/UniversityatBuffalo/Production/tools/xc_loader_activex.ocx
DPF: {8DE6AB9C-8C62-486B-8C06-5C9AD6FD06F1} - hxxp://txn02.hkjc.com/BetSlip/object/eWinCtl.cab
DPF: {8FD07749-EFFA-48C6-947C-45A8D7BF422F} - hxxp://www.cyberlink.com/prog/vista/prog/CLVistaGenie.cab
DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} - hxxps://register.resnet.stonybrook.edu/CAT/CNICAT.cab
FF - ProfilePath - c:\users\ytl\AppData\Roaming\Mozilla\Firefox\Profiles\wv90f8el.default\
FF - prefs.js: network.proxy.type - 2
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{45EB415E-58E5-E95E-D7FE-D60112F251BF} - c:\program files\QvodPlayer\AddIn\{45EB415E-58E5-E95E-D7FE-D60112F251BF}\QvodAddr.dll
BHO-{56950F3B-1C36-8523-AAD7-AF6BB1C9A165} - c:\program files\TENCENT\SSPlus\SAddr.dll
HKCU-Run-DW6 - (no file)
HKCU-Run-PronunciationPatterns - (no file)
HKCU-Run-Aim6 - (no file)
HKU-Default-Run-msnmsgr - c:\program files\MSN Messenger\msnmsgr.exe
HKU-Default-Run-QvodPlayer - c:\program files\QvodPlayer\QvodTerminal.exe
SafeBoot-Symantec Antvirus
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-11-28 12:51
Windows 6.0.6001 Service Pack 1 NTFS
.
扫描被隐藏的进程 。。。 
.
3繻? [317407424] 0x76726500
.
扫描被隐藏的启动组 。。。
.
扫描被隐藏的文件 。。。 
.
扫描完成
被隐藏的档案: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3037197131-1264792223-1767073924-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\. 頞ck-NW[002 0 1 1  g癳
N f?齎hy?b≧;u淯gR'YGr0\OpenWithList]
@Class="Shell"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- 运行进程下的动态链接库 ---------------------
.
- - - - - - - > 'Explorer.exe'(1796)
c:\windows\system32\APSHook.dll
c:\windows\system32\ieframe.dll
.
------------------------ 其他运行进程 ------------------------
.
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Bioscrypt\VeriSoft\Bin\AsGHost.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\windows\system32\conime.exe
c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
.
**************************************************************************
.
完成时间: 2013-11-28  12:56:59 - 电脑已重新启动
ComboFix-quarantined-files.txt  2013-11-28 17:56
.
Pre-Run: 81,531,572,224 bytes free
Post-Run: 81,616,838,656 bytes free
.
- - End Of File - - 1BF97A718BA574ACECE74BE6F217953F
1A1A06F62E891045814007163C1C76C3
 



#11 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 28 November 2013 - 01:08 PM

The computer seems a bit slower than usual when opening IE, applications.

 

I haven't seen any black screens so far.



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 AM

Posted 28 November 2013 - 01:11 PM


Hello Fruit

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 28 November 2013 - 01:46 PM

ComboFix 13-11-27.01 - ytl 8/2013 Thu  13:24:44.2.2 - x86
执行位置: c:\users\ytl\Desktop\ComboFix.exe
Command switches used :: c:\users\ytl\Desktop\CFScript.txt
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Symantec Endpoint Protection *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((  2013-10-28 至 2013-11-28 的新的档案  )))))))))))))))))))))))))))))))
.
.
2013-11-28 18:35 . 2013-11-28 18:35 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-28 17:57 . 2013-11-28 18:35 -------- d-----w- c:\users\ytl\AppData\Local\temp
2013-11-28 17:01 . 2013-11-28 17:01 -------- d-----w- c:\windows\ERUNT
2013-11-28 16:25 . 2013-11-28 16:27 -------- d-----w- C:\AdwCleaner
2013-11-27 20:19 . 2013-11-08 01:15 7772552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{4C776B40-21AC-45CC-B87D-C919D749F1BA}\mpengine.dll
2013-11-07 12:57 . 2013-11-07 12:57 650936 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   在三个月内被修改的档案   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-11 10:50 . 2009-10-04 13:34 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-10-07 00:30 . 2013-10-07 00:30 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-10-07 00:29 . 2013-04-08 06:13 868264 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-07 00:29 . 2013-04-08 06:13 790440 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   重要登入点   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*注意* 空白与合法缺省登录将不会被显示
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-10-14 2299176]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-03-01 472776]
"WAWifiMessage"="c:\program files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [2007-01-10 317128]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SynTPStart"="c:\program files\Synaptics\SynTP\SynTPStart.exe" [2007-09-15 102400]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-06-09 7539232]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-10-15 115560]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-11-06 283160]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKLM\~\startupfolder\C:^Users^ytl^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^启动iTudou.lnk]
path=c:\users\ytl\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\启动iTudou.lnk
backup=c:\windows\pss\启动iTudou.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 04:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-23 09:47 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-11-28 19:13 59280 ----a-w- c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-12-12 18:57 152544 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
2007-02-13 18:38 159744 ----a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QPService]
2007-04-24 01:11 176128 ----a-w- c:\program files\HP\QuickPlay\QPService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 21:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 13:16 254336 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-11-23 23:18 185896 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2012-07-11 116608]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Cognizance REG_MULTI_SZ    ASBroker ASChannel
HPZ12 REG_MULTI_SZ    Pml Driver HPZ12 Net Driver HPZ12
.
.
------- 而外的扫描 -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyServer = 61.92.58.11:808
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: ê1ó?iTudou?????ú?? - c:\program files\Tudou\iTudou\iTudou_Link.HTM
IE: {{09BA8F6D-CB54-424B-839C-C2A6C8E6B436}
Trusted Zone: hkjc.com
Trusted Zone: hongkongjockeyclub.com
TCP: DhcpNameServer = 192.168.1.1
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {206599BA-54C3-4B56-8B27-361541F02B36} - hxxp://hosted.cloudpath.net/UniversityatBuffalo/Production/tools/xc_loader_activex.ocx
DPF: {8DE6AB9C-8C62-486B-8C06-5C9AD6FD06F1} - hxxp://txn02.hkjc.com/BetSlip/object/eWinCtl.cab
DPF: {8FD07749-EFFA-48C6-947C-45A8D7BF422F} - hxxp://www.cyberlink.com/prog/vista/prog/CLVistaGenie.cab
DPF: {C190FF32-96D0-445F-9F60-5CF288FD3D0F} - hxxps://register.resnet.stonybrook.edu/CAT/CNICAT.cab
FF - ProfilePath - c:\users\ytl\AppData\Roaming\Mozilla\Firefox\Profiles\wv90f8el.default\
FF - prefs.js: network.proxy.type - 2
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-11-28 13:35
Windows 6.0.6001 Service Pack 1 NTFS
.
扫描被隐藏的进程 。。。 
.
扫描被隐藏的启动组 。。。
.
扫描被隐藏的文件 。。。 
.
扫描完成
被隐藏的档案: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3037197131-1264792223-1767073924-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\. 頞ck-NW[002 0 1 1  g癳
N f?齎hy?b≧;u淯gR'YGr0\OpenWithList]
@Class="Shell"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
--------------------- 运行进程下的动态链接库 ---------------------
.
- - - - - - - > 'Explorer.exe'(5268)
c:\windows\system32\APSHook.dll
.
完成时间: 2013-11-28  13:38:09
ComboFix-quarantined-files.txt  2013-11-28 18:38
ComboFix2.txt  2013-11-28 17:57
.
Pre-Run: 81,541,644,288 bytes free
Post-Run: 81,524,510,720 bytes free
.
- - End Of File - - 2B840A794F37972C5ED8539696C3646A
1A1A06F62E891045814007163C1C76C3
 

 

 

 

 

The computer runs fast after I restarted. Nothing seems to be wrong at the moment.



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:01 AM

Posted 29 November 2013 - 09:52 AM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.4.1
      SOSO AddressBar Search


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Fruit

Fruit
  • Topic Starter

  • Members
  • 135 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:02:01 AM

Posted 29 November 2013 - 10:48 AM

Hello Gringo,

 

In the past, black screens often occur when USBs are being plugged out of the computer. The error code is "BUGCODE_USB_DRIVER" then the computer restarts. I'm not sure whether this is caused by malware? I will try taking out a USB again later and let you know.

 

Also, IE always freezes when I open yahoo.com or yahoo mail, but it doesn't happen in Firefox. It happened today again.

 

I will now proceed with your instructions.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users