Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Disconnect Problem with Outlook 2010


  • Please log in to reply
21 replies to this topic

#1 fmm06418

fmm06418

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 09:05 AM

I'm having an ongoing problem with Outlook 2010. When I go to open an email or send an email I get a message that says " Not responding" It takes 15 to 30 seconds before it responds. Other times after the "Not responding" message I then see "Disconnect" in the lower bottom right of my screen. This happens several times a day. I close out Outlook and reopen and it connects again but after a while it starts having problems again. I replaced my router with a Netgear and modem with a Surfboard SB6121. I have no problems with connection speed. I have Comcast with cable. I have had Office 2010 reloaded but I'm still having the same issues of "Not Responding" and being disconnected. Thanks for any suggestions.



BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 10:30 AM

How big is your PST file, and how many emails do you have in your inbox?



#3 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 10:56 AM

I have three email accounts. One is for business and has tons of files and saved emails. The other two are personal but only one has quite a few files and saved emails. I'm not sure where to find the size of my PST file. Thanks for the responce



#4 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 10:59 AM

I have three email accounts. One is for business and has tons of files and saved emails. The other two are personal but only one has quite a few files and saved emails. I'm not sure where to find the size of my PST file. Thanks for the responce

I have two of my emails as IMAP accounts. When I access the email accounts through IE or FireFox I have no problems



#5 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 11:00 AM

Right click on the mailbox in the left, and go to folder properties.



#6 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 11:25 AM

Right click on the mailbox in the left, and go to folder properties.

Thanks. My business account has 1120673 KB, One personal has 465410kb and the third has 1524.



#7 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 06:22 PM

Are they loaded together, or does each account have separate profiles?



#8 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 07:51 PM

Are they loaded together, or does each account have separate profiles?

I'm not sure. Each email account was setup separately. So it shows 1. Outlook Data File 2 First personal (imap) 3 Second Person (gmail) and third Business (imap)

Thanks



#9 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 08:05 PM

If there is a profile you would get a box with different profile settings.

4_jpg_0.Jpeg

#10 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 08:43 PM

If there is a profile you would get a box with different profile settings.

4_jpg_0.Jpeg

There is Outlook Data File. Below are my three emails. So it looks like they loaded together. Would it help to have them separated? Thanks



#11 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 08:45 PM

Yes try creating a separate profile for each account, and do you have any security applications? Also have you considered upgrading to Office 2007 or Office 2010?

#12 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 08:53 PM

Yes try creating a separate profile for each account, and do you have any security applications? Also have you considered upgrading to Office 2007 or Office 2010?

I have Office 2010. I use McAfee Total Security. I also have Office 2010 on my laptop at home. I check emails on it. It does give me the "No Responce" message quite a bit but I don't get disconnected like I do on my desktop. THanks



#13 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 22 November 2013 - 08:58 PM

I would disable the McAfee Outlook Email Add-On and see if the issue goes away, and sorry for the suggestion. Helping another person with Office 2003 issues, so I got my posts crossed.

#14 fmm06418

fmm06418
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:15 AM

Posted 22 November 2013 - 09:02 PM

I would disable the McAfee Outlook Email Add-On and see if the issue goes away, and sorry for the suggestion. Helping another person with Office 2003 issues, so I got my posts crossed.

Not a problem. I appreciate the help. If I were to tranfer my business email to another Profile how do I do that? I'll disable the McAfee. Thanks



#15 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:15 AM

Posted 23 November 2013 - 06:26 AM

You would simply set it up again via a new profile that is created via Mail in Control Panel.

How did turning off the McAfee feature do?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users