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Antivirus Security Pro - How do I get rid of it? Frst log attached


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7 replies to this topic

#1 markitsmad

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Posted 22 November 2013 - 06:33 AM

Hallo:

 

I have been infected by Antivirus Security Pro and am unable to remove it by booting into safe mode as the machine automatically re-starts. I have been able to start the machine in recovery mode, run frst.exe and create a log. This is attached. If it is possible to assist me I would be very grateful.

 

best wishes

 

Mark

 

Attached Files

  • Attached File  FRST.txt   24.57KB   2 downloads


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#2 B-boy/StyLe/

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Posted 22 November 2013 - 07:13 AM

Hi,

 

Please download the following file =>  and save it to the USB.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST as you did before and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

 

Regards,

Georgi


Edited by B-boy/StyLe/, 22 November 2013 - 07:14 AM.

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#3 markitsmad

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Posted 22 November 2013 - 07:29 AM

Hi Georgi:

 

Thanks very much for the prompt response!

 

Fixlog.txt attached.

 

best wishes

 

Mark

Attached Files



#4 B-boy/StyLe/

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Posted 22 November 2013 - 07:50 AM

Hello,

 

Please try to boot in Normal Mode and if successful please re-run FRST and attach the newest logs to your next reply.

 

 

Regards,

Georgi


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#5 markitsmad

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Posted 22 November 2013 - 08:01 AM

Georgi:

 

Thanks again.

 

Logs attached.

 

Looks a bit better to me!

 

best wishes

 

Mark

 

Attached Files



#6 B-boy/StyLe/

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Posted 23 November 2013 - 09:52 AM

Hi Mark,

 

 

We still have a lot of work to do since you have ZeroAccess rootkit on board as well.

 

Please download the following file => and save it to the desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST as you did before and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

 

Regards,

Georgi


cXfZ4wS.png


#7 B-boy/StyLe/

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Posted 26 November 2013 - 01:00 PM

Hi Mark,

 

 

Are you still with me?

 

 

Regards,

Georgi


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#8 B-boy/StyLe/

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Posted 03 December 2013 - 07:04 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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