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Cannot delete Skype program folder after uninstall


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15 replies to this topic

#1 Myron P

Myron P

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Posted 22 November 2013 - 03:36 AM

Skype install failed with APPCRASH. Ran Skype uninstall from appwiz.cpl. Also tried File Assassin, Microsoft fix-it and revo. I have set all related permissions to Full Control; and the pesky thing still will not grant me access. Can any one please help?

Thanks for taking the time to read my post. My best to everyone.

Looking forward to a reply that may work.

Sincerely, Myron P



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#2 thecbclub

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Posted 22 November 2013 - 07:45 AM

Try booting into Safe Mode by repeatedly tapping the F8 key when the computer is booting up and choosing Safe Mode with Networking, so you can still do research and reply to this post while in Safe Mode.

 

Once in Safe Mode, try navigating to the folder in Windows Explorer and deleting it.

 

Make sure that the Skype process is not running.

 

Reply if you need help.



#3 Myron P

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Posted 22 November 2013 - 09:39 AM

Safe Mode - been der, done dat, Also changed all permissions to full control; no luck.

Tried Microsoft fixit and revo uninstaller. also tried removal instructions from Microsoft support website.

Fought this practically all evening, well into night.

ready to scream.

What do you think about hijack this?

Anyone, please help



#4 cryptodan

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Posted 22 November 2013 - 09:43 AM

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
     
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


    #5 Kilroy

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    Posted 22 November 2013 - 10:18 AM

    Have you tried to take ownership of the folder before deleting it?



    #6 Myron P

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    Posted 22 November 2013 - 10:38 AM

    Yes, several times; in safe mode and normal



    #7 Myron P

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    Posted 22 November 2013 - 10:41 AM

    MINI TOOL BOX LOG

    MiniToolBox by Farbar  Version: 13-07-2013
    Ran by Myron (administrator) on 22-11-2013 at 10:22:00
    Running from "C:\Users\Myron\Desktop"
    Microsoft Windows 7 Professional  Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.
    ========================= Hosts content: =================================

     

    ========================= IP Configuration: ================================

    Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
    Intel® Centrino® Wireless-N 2230 = Wireless Network Connection (Connected)
    Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled

    popd
    # End of IPv4 configuration

     

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Myron-HP
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 3:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
       Physical Address. . . . . . . . . : 68-5D-43-C9-EC-5E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection 2:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : 68-5D-43-C9-EC-5E
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
       Physical Address. . . . . . . . . : 68-5D-43-C9-EC-5D
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::c061:8fad:871:df35%15(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.116(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Friday, November 22, 2013 7:00:47 AM
       Lease Expires . . . . . . . . . . : Saturday, November 23, 2013 10:14:59 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 375938371
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-BE-49-ED-A0-B3-CC-46-29-90
       DNS Servers . . . . . . . . . . . : 167.206.112.138
                                           167.206.7.4
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : A0-B3-CC-46-29-90
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::e029:6dd6:d3d3:83d1%13(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.114(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Friday, November 22, 2013 7:00:37 AM
       Lease Expires . . . . . . . . . . : Saturday, November 23, 2013 10:15:02 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 295744460
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-BE-49-ED-A0-B3-CC-46-29-90
       DNS Servers . . . . . . . . . . . : 167.206.112.138
                                           167.206.7.4
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 68-5D-43-C9-EC-61
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{44E1A87F-9FA1-41E8-A5B5-AB398FFD89DC}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{C0FCD7D2-0D51-4315-BA7D-A0A2F030E32E}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:cac:29d9:3f57:fe8b(Preferred)
       Link-local IPv6 Address . . . . . : fe80::cac:29d9:3f57:fe8b%18(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{7A5432E6-628D-4686-949C-D6150C3E94C0}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{908B44E1-3E22-42D6-9A8B-0C28724D08DC}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{D22AEF83-4580-4294-98ED-58E10A4A1578}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    Server:  ns5.srv.hcvlny.cv.net
    Address:  167.206.112.138

    Name:    google.com
    Addresses:  2607:f8b0:4006:803::1002
       173.194.43.38
       173.194.43.41
       173.194.43.46
       173.194.43.32
       173.194.43.36
       173.194.43.34
       173.194.43.37
       173.194.43.33
       173.194.43.39
       173.194.43.35
       173.194.43.40

    Pinging google.com [173.194.43.33] with 32 bytes of data:
    Reply from 173.194.43.33: bytes=32 time=9ms TTL=55
    Reply from 173.194.43.33: bytes=32 time=10ms TTL=55

    Ping statistics for 173.194.43.33:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 9ms, Maximum = 10ms, Average = 9ms
    Server:  ns5.srv.hcvlny.cv.net
    Address:  167.206.112.138

    Name:    yahoo.com
    Addresses:  206.190.36.45
       98.139.183.24
       98.138.253.109

    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=34ms TTL=52
    Reply from 98.139.183.24: bytes=32 time=37ms TTL=52

    Ping statistics for 98.139.183.24:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 34ms, Maximum = 37ms, Average = 35ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
    Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

    Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 2ms, Maximum = 5ms, Average = 3ms
    ===========================================================================
    Interface List
     17...68 5d 43 c9 ec 5e ......Microsoft Virtual WiFi Miniport Adapter #2
     16...68 5d 43 c9 ec 5e ......Microsoft Virtual WiFi Miniport Adapter
     15...68 5d 43 c9 ec 5d ......Intel® Centrino® Wireless-N 2230
     13...a0 b3 cc 46 29 90 ......Realtek PCIe GBE Family Controller
     12...68 5d 43 c9 ec 61 ......Bluetooth Device (Personal Area Network)
      1...........................Software Loopback Interface 1
     20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
     21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
     18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
     22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
     42...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
     43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination        Netmask          Gateway       Interface  Metric
              0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.114     10
              0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.116     30
            127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
            127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
      127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
          192.168.1.0    255.255.255.0         On-link     192.168.1.114    266
          192.168.1.0    255.255.255.0         On-link     192.168.1.116    286
        192.168.1.114  255.255.255.255         On-link     192.168.1.114    266
        192.168.1.116  255.255.255.255         On-link     192.168.1.116    286
        192.168.1.255  255.255.255.255         On-link     192.168.1.114    266
        192.168.1.255  255.255.255.255         On-link     192.168.1.116    286
            224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
            224.0.0.0        240.0.0.0         On-link     192.168.1.114    266
            224.0.0.0        240.0.0.0         On-link     192.168.1.116    286
      255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      255.255.255.255  255.255.255.255         On-link     192.168.1.114    266
      255.255.255.255  255.255.255.255         On-link     192.168.1.116    286
    ===========================================================================
    Persistent Routes:
      None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
     If Metric Network Destination      Gateway
     18     58 ::/0                     On-link
      1    306 ::1/128                  On-link
     18     58 2001::/32                On-link
     18    306 2001:0:5ef5:79fb:cac:29d9:3f57:fe8b/128
                                        On-link
     13    266 fe80::/64                On-link
     15    286 fe80::/64                On-link
     18    306 fe80::/64                On-link
     18    306 fe80::cac:29d9:3f57:fe8b/128
                                        On-link
     15    286 fe80::c061:8fad:871:df35/128
                                        On-link
     13    266 fe80::e029:6dd6:d3d3:83d1/128
                                        On-link
      1    306 ff00::/8                 On-link
     18    306 ff00::/8                 On-link
     13    266 ff00::/8                 On-link
     15    286 ff00::/8                 On-link
    ===========================================================================
    Persistent Routes:
      None

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (11/22/2013 07:00:47 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 02:32:40 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 02:27:10 AM) (Source: VSS) (User: )
    Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
    .
    This is often caused by incorrect security settings in either the writer or requestor process.

    Operation:
       Gathering Writer Data

    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {7793f50f-719d-442c-bbbd-f79b442a9a93}

    Error: (11/22/2013 01:43:32 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 01:20:47 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 01:19:34 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 00:52:25 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:28:05 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:25:43 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:24:39 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    System errors:
    =============
    Error: (11/22/2013 01:19:54 AM) (Source: Service Control Manager) (User: )
    Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:49 AM) (Source: DCOM) (User: )
    Description: 1084Bluetooth Device Monitor{DABF28BE-F6B4-4E40-8F40-C4FB26F3116C}

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Error: (11/22/2013 01:18:34 AM) (Source: DCOM) (User: )
    Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

    Error: (11/22/2013 01:18:19 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068

    Microsoft Office Sessions:
    =========================
    Error: (11/22/2013 07:00:47 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 02:32:40 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 02:27:10 AM) (Source: VSS)(User: )
    Description: 0x80070005, Access is denied.

    Operation:
       Gathering Writer Data

    Context:
       Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Name: System Writer
       Writer Instance ID: {7793f50f-719d-442c-bbbd-f79b442a9a93}

    Error: (11/22/2013 01:43:32 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 01:20:47 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 01:19:34 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/22/2013 00:52:25 AM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:28:05 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:25:43 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (11/21/2013 08:24:39 PM) (Source: WinMgmt)(User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    =========================== Installed Programs ============================

    64 Bit HP CIO Components Installer (Version: 13.2.1)
    Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
    Adobe Reader X (10.1.8) MUI (Version: 10.1.8)
    Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
    AuthenTec TrueAPI 64-bit (Version: 1.6.0.86)
    Blio (Version: 2.2.8530)
    C5500n - C5800Ldn Series GDI Driver from OKI® Printing Solutions for Windows  (Version: 220)
    CCleaner (Version: 4.07)
    CyberLink PowerDVD (Version: 10.0.5.4504)
    CyberLink YouCam (Version: 3.5.2.4725)
    D3DX10 (Version: 15.4.2368.0902)
    Daum PotPlayer 1.5.38562 x64 Edition
    Dogpile Toolbar (Version: 1.504)
    ESU for Microsoft Windows 7 SP1 (Version: 4.1.2)
    Evernote v. 4.5.2 (Version: 4.5.2.5904)
    GeForce Experience NvStream Client Components (Version: 1.6.28)
    Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
    HP 3D DriveGuard (Version: 4.2.9.1)
    HP Application Assistant (Version: 1.1.466.3970)
    HP Auto (Version: 1.0.12935.3667)
    HP Client Services (Version: 1.1.12938.3539)
    HP CoolSense (Version: 2.10.3)
    HP Customer Experience Enhancements (Version: 6.0.1.8)
    HP Documentation (Version: 1.3.0.0)
    HP Launch Box (Version: 1.1.5)
    HP MovieStore (Version: 2.1.096)
    HP MovieStore (Version: 2.1.21096.0)
    HP On Screen Display (Version: 1.3.5)
    HP Power Manager (Version: 1.4.7)
    HP Quick Launch (Version: 2.7.2)
    HP Recovery Manager (Version: 2.0.0)
    HP Security Assistant (Version: 3.0.4)
    HP Setup (Version: 9.0.15109.3899)
    HP Setup Manager (Version: 1.2.14901.3869)
    HP SimplePass (Version: 6.0.100.244)
    HP Software Framework (Version: 4.5.12.1)
    HP Support Assistant (Version: 6.1.12.1)
    ICQ 8.2 (build 6870) (Version: 8.2.6870.0)
    IDT Audio (Version: 1.0.6418.0)
    Intel PROSet Wireless
    Intel® Control Center (Version: 1.2.1.1007)
    Intel® Management Engine Components (Version: 8.0.0.1351)
    Intel® OpenCL CPU Runtime
    Intel® Processor Graphics (Version: 8.15.10.2712)
    Intel® PROSet/Wireless for Bluetooth® + High Speed (Version: 15.2.0.0284)
    Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 2.1.1.0153)
    Intel® Rapid Storage Technology (Version: 11.0.0.1032)
    Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.0.199)
    Intel® WiDi (Version: 3.0.12.0)
    Intel® Wireless Display
    Intel® Wireless Music device driver (Version: 1.5.5310.0)
    Intel® PROSet/Wireless WiFi Software (Version: 15.02.0000.1258)
    Intel® Trusted Connect Service Client (Version: 1.23.216.0)
    Java 7 Update 40 (64-bit) (Version: 7.0.400)
    Java Auto Updater (Version: 2.1.9.8)
    Java™ 7 (Version: 7.0.0)
    Junk Mail filter update (Version: 15.4.3502.0922)
    Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
    Mesh Runtime (Version: 15.4.5722.2)
    Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
    Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000)
    Microsoft Office 2000 Premium (Version: 9.00.2720)
    Microsoft Office 2010 (Version: 14.0.4763.1000)
    Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
    Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
    Microsoft Security Client (Version: 4.4.0304.0)
    Microsoft Security Essentials (Version: 4.4.304.0)
    Microsoft Silverlight (Version: 5.1.20913.0)
    Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
    Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
    Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
    MSVCRT (Version: 15.4.2862.0708)
    MSVCRT_amd64 (Version: 15.4.2862.0708)
    MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
    MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
    NVIDIA Control Panel 331.82 (Version: 331.82)
    NVIDIA GeForce Experience 1.7.1 (Version: 1.7.1)
    NVIDIA Graphics Driver 331.82 (Version: 331.82)
    NVIDIA Install Application (Version: 2.1002.140.952)
    NVIDIA LED Visualizer 1.0 (Version: 1.0)
    NVIDIA Optimus 9.3.21 (Version: 9.3.21)
    NVIDIA PhysX (Version: 9.13.0725)
    NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
    NVIDIA ShadowPlay 9.3.21 (Version: 9.3.21)
    NVIDIA Update 9.3.21 (Version: 9.3.21)
    NVIDIA Update Components (Version: 9.3.21)
    NVIDIA Virtual Audio 1.2.9 (Version: 1.2.9)
    opensource (Version: 1.0.14960.3876)
    PlayReady PC Runtime x86 (Version: 1.3.0)
    PrimoPDF -- by Nitro PDF Software (Version: 5.0.0.19)
    Realtek Ethernet Controller Driver (Version: 7.48.823.2011)
    Realtek PCIE Card Reader (Version: 6.1.7601.29005)
    Revo Uninstaller 1.95 (Version: 1.95)
    SHIELD Streaming (Version: 1.6.53)
    swMSM (Version: 12.0.0.1)
    Synaptics Pointing Device Driver (Version: 15.3.29.0)
    Torch (Version: 29.0.0.4888)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
    Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
    Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
    Validity WBF DDK (Version: 4.3.301.0)
    Windows Live Communications Platform (Version: 15.4.3502.0922)
    Windows Live Essentials (Version: 15.4.3502.0922)
    Windows Live Essentials (Version: 15.4.3538.0513)
    Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
    Windows Live Installer (Version: 15.4.3502.0922)
    Windows Live Language Selector (Version: 15.4.3538.0513)
    Windows Live Mail (Version: 15.4.3502.0922)
    Windows Live Mesh (Version: 15.4.3502.0922)
    Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
    Windows Live Messenger (Version: 15.4.3538.0513)
    Windows Live MIME IFilter (Version: 15.4.3502.0922)
    Windows Live Movie Maker (Version: 15.4.3502.0922)
    Windows Live Photo Common (Version: 15.4.3502.0922)
    Windows Live Photo Gallery (Version: 15.4.3502.0922)
    Windows Live PIMT Platform (Version: 15.4.3508.1109)
    Windows Live Remote Client (Version: 15.4.5722.2)
    Windows Live Remote Client Resources (Version: 15.4.5722.2)
    Windows Live Remote Service (Version: 15.4.5722.2)
    Windows Live Remote Service Resources (Version: 15.4.5722.2)
    Windows Live SOXE (Version: 15.4.3502.0922)
    Windows Live SOXE Definitions (Version: 15.4.3502.0922)
    Windows Live UX Platform (Version: 15.4.3502.0922)
    Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
    Windows Live Writer (Version: 15.4.3502.0922)
    Windows Live Writer Resources (Version: 15.4.3502.0922)

    ========================= Memory info: ===================================

    Percentage of memory in use: 24%
    Total physical RAM: 8087.31 MB
    Available physical RAM: 6105.69 MB
    Total Pagefile: 16172.8 MB
    Available Pagefile: 13518.85 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3965.05 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:909.31 GB) (Free:456.87 GB) NTFS
    2 Drive d: (Recovery) (Fixed) (Total:21.91 GB) (Free:2.36 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\MYRON-HP

    Administrator            Guest                    Myron                   
    UpdatusUser             

    ========================= Minidump Files ==================================

    No minidump file found

    **** End of log ****



    #8 cryptodan

    cryptodan

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    Posted 22 November 2013 - 10:44 AM

    Have you tried this tool: http://www.filehippo.com/download_unlocker/ because according to your MiniToolbox its no longer listed on the uninstaller and there is no reference to the app crash in the event logs.



    #9 Kilroy

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    Posted 22 November 2013 - 10:48 AM

    If the Unlocker tool that cryptodan recommended doesn't work you might try running SFC /SCANNOW from an administrative command prompt.



    #10 Myron P

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    Posted 23 November 2013 - 04:11 PM

    seems that Unlocker did the trick, During my excursions on the drive I noticed in Users/Myron/AppData/Local, a Babylon folder.

    Is this Babylon virus remnants, or possibly a legit game or other software?

    I removed all Skype related registry entries with Regedit; this messed up my Wireless network connection; but I was able to recover.

    Kind of leery to try and re-install Skype; much as I would like.

    Many THANKS to all of you for your help   :)
    A
    ny advice?



    #11 cryptodan

    cryptodan

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    Posted 23 November 2013 - 04:41 PM

    ADW Cleaner


    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Clean.
    • Confirm each time with Ok.
    • You will be prompted to restart your computer. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center/Action Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.


    #12 Myron P

    Myron P
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    Posted 23 November 2013 - 05:10 PM

    ADWcleaner log: Will I have problems with my Verizon DSL if I delete Verizon services?

     

    # AdwCleaner v3.012 - Report created 23/11/2013 at 16:57:26
    # Updated 11/11/2013 by Xplode
    # Operating System : Windows 7 Professional Service Pack 1 (64 bits)
    # Username : Myron - MYRON-HP
    # Running from : C:\Users\Myron\Desktop\TOOLS\AdwCleaner.exe
    # Option : Scan

    ***** [ Services ] *****

    Service Found : torchcrashhandler

    ***** [ Files / Folders ] *****

    File Found : C:\Users\Myron\AppData\Local\funmoods-speeddial.crx
    File Found : C:\Users\Public\Desktop\eBay.lnk
    Folder Found C:\Program Files (x86)\verizontb
    Folder Found C:\ProgramData\Babylon
    Folder Found C:\ProgramData\torchcrashhandler
    Folder Found C:\Users\Myron\AppData\Local\Babylon
    Folder Found C:\Users\Myron\AppData\Local\Temp\OpenCandy
    Folder Found C:\Users\Myron\AppData\Local\torch
    Folder Found C:\Users\Myron\AppData\LocalLow\verizontb
    Folder Found C:\Users\Myron\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\torch

    ***** [ Shortcuts ] *****

    ***** [ Registry ] *****

    Key Found : HKCU\Software\AppDataLow\Software\Freecause
    Key Found : HKCU\Software\ilivid
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{96673559-E653-4CDC-8923-F89347A952C0}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F8D96645-337C-419B-8792-B6C126145811}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{96673559-E653-4CDC-8923-F89347A952C0}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F8D96645-337C-419B-8792-B6C126145811}
    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\torch
    Key Found : HKCU\Software\torch
    Key Found : [x64] HKCU\Software\ilivid
    Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
    Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Key Found : [x64] HKCU\Software\torch
    Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
    Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
    Key Found : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
    Key Found : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
    Key Found : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
    Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
    Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{96673559-E653-4CDC-8923-F89347A952C0}
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{F8D96645-337C-419B-8792-B6C126145811}
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.FCTB000060241Pos
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.FCTB000060241Pos.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.IEToolbar
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.IEToolbar.1
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.JSOptionsImpl
    Key Found : HKLM\SOFTWARE\Classes\FCTB000060241.JSOptionsImpl.1
    Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
    Key Found : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
    Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\mkndcbhcgphcfkkddanakjiepeknbgle
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASAPI32
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASMANCS
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32
    Key Found : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{96673559-E653-4CDC-8923-F89347A952C0}
    Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F8D96645-337C-419B-8792-B6C126145811}
    Key Found : HKLM\Software\torch
    Key Found : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
    Key Found : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{F8D96645-337C-419B-8792-B6C126145811}]
    Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{3C5F0F00-683D-4847-89C8-E7AF64FD1CFB}]

    ***** [ Browsers ] *****

    -\\ Internet Explorer v10.0.9200.16736

    Setting Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs] - hxxp://start.funmoods.com/?f=2&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1Qzu0AtD0BtA0C0CyEyCtBzyzytD0ByBtD0CtN0D0Tzu0CtByCyDtN1L2XzutBtFtCtFtCtFtAtCtB&cr=52623154

    *************************

    AdwCleaner[R0].txt - [6253 octets] - [23/11/2013 16:57:26]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [6313 octets] ##########

     

    Moderator Edit: Moved  From Windows 7 to a more appropriate forum

    Roger


    Edited by rotor123, 23 November 2013 - 10:45 PM.


    #13 Myron P

    Myron P
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    Posted 23 November 2013 - 11:41 PM

    restored system to an earlier date. Older version of Skype is functional, at least for the Time being.

     

    JRT log:

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 6.0.8 (11.05.2013:1)
    OS: Windows 7 Professional x64
    Ran by Myron on Sat 11/23/2013 at 22:09:58.69
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    ~~~ Services

    Successfully stopped: [Service] torchcrashhandler
    Successfully deleted: [Service] torchcrashhandler

     

    ~~~ Registry Values

    Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
    Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
    Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
    Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
    Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
    Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-3918724002-2265169950-298918588-1001\Software\Microsoft\Internet Explorer\Main\\Start Page

     

    ~~~ Registry Keys

    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A2DF06F9-A21A-44A8-8A99-8B9C84F29160}
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (1)_RASAPI32
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (1)_RASMANCS
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (5)_RASAPI32
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\iLividSetupV1 (5)_RASMANCS
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (1)_RASAPI32
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (1)_RASMANCS
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (5)_RASAPI32
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\iLividSetupV1 (5)_RASMANCS
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B02FBC05-9CCA-4CDF-986E-77B786F2D6DD}
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{F0617212-8E3C-4D8F-8D7A-DAF2F9618DCE}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B02FBC05-9CCA-4CDF-986E-77B786F2D6DD}

     

    ~~~ Files

     

    ~~~ Folders

    Successfully deleted: [Folder] C:\Users\Myron\AppData\LocalLow\FCTB000060241
    Successfully deleted: [Folder] "C:\ProgramData\torchcrashhandler"
    Successfully deleted: [Folder] "C:\Users\Myron\appdata\local\torch"
    Successfully deleted: [Folder] "C:\Users\Myron\appdata\locallow\verizontb"
    Successfully deleted: [Folder] "C:\Program Files (x86)\verizontb"
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{27D9D023-512D-4D9C-A807-8E3FE971E36A}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{4E682500-D054-44A8-A9BA-54FB62421110}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{7462038D-DA40-419D-A241-6AC821F14F48}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{7AA4D74F-BCA0-4CD6-8AD7-186CF4BC9AE6}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{A3A646C3-4BF1-4FB7-B654-7062CE655A21}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{A426D25E-C76B-4FDD-ADE7-1B5D1152EC40}
    Successfully deleted: [Empty Folder] C:\Users\Myron\appdata\local\{EC4B5D24-3E3B-40C3-97C8-ED9C7DA6FA1A}

     

    ~~~ Event Viewer Logs were cleared

     

     

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Sat 11/23/2013 at 22:16:52.27
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    #14 Myron P

    Myron P
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    Posted 23 November 2013 - 11:56 PM

    FSS log:

    THANKS AGAIN

    Myron P

     

    Farbar Service Scanner Version: 23-11-2013
    Ran by Myron (administrator) on 23-11-2013 at 23:49:22
    Running from "C:\Users\Myron\Desktop\TOOLS"
    Microsoft Windows 7 Professional  Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.

    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================

    System Restore:
    ============

    System Restore Disabled Policy:
    ========================

    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================

    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.

    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1

    Other Services:
    ==============

    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit

    **** End of log ****



    #15 cryptodan

    cryptodan

      Bleepin Madman


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    Posted 25 November 2013 - 05:52 AM

    How is the PC doing now?




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