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Posted 21 November 2013 - 06:31 PM
Posted 21 November 2013 - 06:55 PM
This is one of the reasons why we recommend not to use ComboFix on your own. There are risks involved and we would prefer it if someone who knows how to resovle any issues that may arise is supervising its use.
Since you already ran Combofix due to malware infection (ZeroAccess rootkit), its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory, usually C:\ComboFix.txt.
Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
When you have done that, start a new topic and post the required logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- ComboFix logs are not permitted in this forum.
After doing this, please reply back in this thread with a link to the new topic so we can closed this one.
Posted 22 November 2013 - 04:09 PM
Posted 22 November 2013 - 04:14 PM
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