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My computer won't find my printer.


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#1 Maxey243

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Posted 21 November 2013 - 04:08 PM

Hello and thank you for reading this post.

 

What's the problem?

 

I connected my printer to the WiFi and it connected perfectly. I then went around to all of the computers and laptops around the house and tried to connect everything to the printer. I connected my dads laptop to the printer and my brothers laptop to the printer wireless. When I went to add my computer to the printer it could not find it. I went onto Start\Devices and Printers\add a printer then I chose the wireless option. When I did this on the other laptops in my home it found the printer almost instantly, however my computer has been looking for around 30 mins now and still hasn't found the printer. I have made sure the printer is connected to the internet, I made sure it was on, I reset my computer twice and still no luck. If someone could help me then I would really appreciate it. Thank you.

 

Thank you.

 

 

*UPDATE - As soon as I disbaled my firewall it detected the printer. What do I need to allow to make sure I can enable my firewall and the printer still work?*


Edited by Maxey243, 21 November 2013 - 04:12 PM.


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#2 debg68

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Posted 21 November 2013 - 07:11 PM

Did you try checking the settings on your printers webpage?  Right click on your printer in devises and printers, click properties, web services and you should see a webpage address for the printer.  On my printer, there are firewall settings on the webpage.



#3 Maxey243

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Posted 22 November 2013 - 08:05 AM

Thank you for the reply. I didn't get a chance to try this method out because as I received the email notification saying someone has replied I managed to fix it by doing it a much longer way. Sorry for the inconvenience.






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