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Need help remvoing SearchAssistant.com ( HijackThis log included)


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19 replies to this topic

#1 acospf06

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Posted 19 November 2013 - 10:40 PM

I've noticed my browser acting up slow and redirecting me lately and saw that it was being made my SearchAssistant.com
I really don't like dealing these kind of stuff. normally I would just wipe my machine out and start fresh . 
I'm due for a new format and re-install anyway but i really don't have the time to deal with that right now either. 
 
Bellow is the log i got after running HijackThis  and was hoping someone can help as to what entries i can safely remove. 
 
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coIEPlg.dll
O4 - HKLM\..\Run: [Intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Program Files (x86)\ASUS\SmartDoctor\SmartDoctor.exe  /start
O4 - HKCU\..\Run: [Google Update] "C:\Users\pablo\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} (Cisco Systems WebVPN Relay Loader) - https://remote.us.hsbc.com/+CSCOL+/relayp.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlcdnet.asus.com/pub/ASUS/misc/dlm-activex-2.2.5.0.cab
O16 - DPF: {BE4B84E1-F008-454C-830E-7593C22FF16C} (Navisworks Lite Control 7) - http://victoracosta.com/nw_ax_lite.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ATK Fast User Switch Service (ATKFUSService) - Unknown owner - C:\Windows\system32\ATKFUSService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files (x86)\WinPcap\rpcapd.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SymSnapService - Unknown owner - C:\Program Files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe (file missing)
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

Edited by hamluis, 20 November 2013 - 08:54 AM.
Moved from AV/AM Software to Malware Removal Logs - Hamluis.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 November 2013 - 10:22 PM


Hello acospf06

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 acospf06

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Posted 24 November 2013 - 10:11 AM

Here are the logs from both tools. 

 

After rebooting pages seems to be loading a lot faster now .

so far havent seen any redirected pages. 

 

Is their anything that i shouldn't have deleted from the logs bellow? 

Is their anything that you see that was the cause the the slowness and redirects? 

 

Thanks again.

 

 
 
 
# AdwCleaner v3.013 - Report created 24/11/2013 at 09:21:11
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Ultimate  (64 bits)
# Username : PXXXX - M######
# Running from : C:\Users\PXXXX\Desktop\Assist Search removal tools\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\Zynga
Folder Deleted : C:\Users\PXXXX\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\PXXXX\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\PXXXX\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\JXXXX\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\JXXXX\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\JXXXX\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\JXXXX\AppData\LocalLow\Zynga
Folder Deleted : C:\Users\JXXXX\AppData\Roaming\dvdvideosoftiehelpers
Folder Deleted : C:\Users\JXXXX\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\Computer\AppData\LocalLow\Zynga
File Deleted : C:\Users\PXXXX\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Users\JXXXX\AppData\Local\Temp\Uninstall.exe
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\SuggestMeYes.SuggestMeYesBHO
Key Deleted : HKLM\SOFTWARE\Classes\SuggestMeYes.SuggestMeYesBHO.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2269050
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{442F13BC-2031-42D5-9520-437F65271153}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C9AE652B-8C99-4AC2-B556-8B501182874E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{01BCB858-2F62-4F06-A8F4-48F927C15333}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D425283-D487-4337-BAB6-AB8354A81457}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{9D425283-D487-4337-BAB6-AB8354A81457}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{872B5B88-9DB5-4310-BDD0-AC189557E5F5}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{9D425283-D487-4337-BAB6-AB8354A81457}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C9AE652B-8C99-4AC2-B556-8B501182874E}
Key Deleted : HKCU\Software\AutocompleteProBHO
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\DVDVideoSoftTB
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99AD9D6D-A456-49EE-8360-F22EE7AA1272}
Key Deleted : [x64] HKLM\SOFTWARE\DeviceVM
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16476
 
 
-\\ Google Chrome v
 
[ File : C:\Users\PXXXX\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\JXXXX\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : search_url
Deleted : keyword
 
[ File : C:\Users\Computer\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [6137 octets] - [24/11/2013 09:14:10]
AdwCleaner[S0].txt - [5952 octets] - [24/11/2013 09:21:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6012 octets] ##########
 
 
 
 
 
 
 
*******************************************************************************************************************************************************************
 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Ultimate x64
Ran by pxxxx on Sun 11/24/2013 at  9:38:36.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files (x86)\free youtube downloader"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/24/2013 at  9:43:27.19
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 November 2013 - 10:54 AM


Hello acospf06

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:56 PM

Posted 28 November 2013 - 12:33 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 acospf06

acospf06
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Posted 30 November 2013 - 10:57 AM

Yes I need more time,  I will try to post the log for Combofix sometime this evening  . Thanks. 



#7 gringo_pr

gringo_pr

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Posted 30 November 2013 - 11:25 AM

No problem and I will look for you then

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 acospf06

acospf06
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Posted 02 December 2013 - 10:24 PM

Gringo , here is the log from Combofix.  sorry for the delay ran into an emergency havent really had time. 
Thanks for the help . so far computer seems to be acting up ok, but let me know what comes up from the log and if I need to run any other tools. 
Thanks again .
 
ComboFix 13-12-01.01 - XXXXX12/02/2013  21:56:06.1.8 - x64
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.6134.4166 [GMT -5:00]
Running from: c:\users\XXXXX\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Amazon.ico
c:\windows\SysWow64\Packet.dll
c:\windows\SysWow64\pthreadVC.dll
c:\windows\SysWow64\wpcap.dll
G:\resycled
g:\resycled\boot.com
H:\resycled
h:\resycled\boot.com
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_NPF
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-03 to 2013-12-03  )))))))))))))))))))))))))))))))
.
.
2013-12-03 03:07 . 2013-12-03 03:07 -------- d-----w- C:\dvmexp
2013-12-03 03:04 . 2013-12-03 03:04 -------- d-----w- c:\users\JJJJJ\AppData\Local\temp
2013-12-03 03:04 . 2013-12-03 03:04 -------- d-----w- c:\users\LogMeInRemoteUser\AppData\Local\temp
2013-12-03 03:04 . 2013-12-03 03:04 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-12-03 03:04 . 2013-12-03 03:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-12-03 03:04 . 2013-12-03 03:04 -------- d-----w- c:\users\Computer\AppData\Local\temp
2013-11-24 14:38 . 2013-11-24 14:38 -------- d-----w- c:\windows\ERUNT
2013-11-24 14:13 . 2013-11-24 14:35 -------- d-----w- C:\AdwCleaner
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files\iPod
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files\iTunes
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files (x86)\iTunes
2013-11-17 16:52 . 2013-11-17 16:52 -------- d-----w- c:\programdata\Oracle
2013-11-17 16:52 . 2013-11-17 16:52 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-11-17 16:52 . 2013-10-08 12:50 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-09 19:19 . 2013-11-09 19:19 -------- d-----w- c:\windows\system32\NETGEAR
2013-11-09 14:23 . 2013-11-09 14:23 -------- d-----w- c:\users\XXXXX\AppData\Roaming\solid-youtube-to-mp3-converter
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-14 13:14 . 2009-09-10 13:21 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-09-27 03:18 . 2013-10-12 23:20 1147480 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\symefa64.sys
2013-09-27 02:26 . 2013-10-12 23:20 858200 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\srtsp64.sys
2013-09-26 03:28 . 2013-10-12 23:20 590936 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\symnets.sys
2013-09-26 02:50 . 2013-10-12 23:20 162392 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\ccsetx64.sys
2013-09-15 23:32 . 2009-08-30 21:20 177752 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-06-08 15:54 . 2013-06-08 15:54 584600 ----a-w- c:\program files\cbsidlm-tr1_13-Collage_Maker-ORG-10073063.exe
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2010-11-20 . FE70103391A64039A921DBFFF9C7AB1B . 1008128 . . [6.1.7601.17514] .. c:\windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_2b5e71b083fc0973\user32.dll
[7] 2009-07-14 . 72D7B3EA16946E8F0CF7458150031CC6 . 1008640 . . [6.1.7600.16385] .. c:\windows\winsxs\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_292d5de8870d85d9\user32.dll
[-] 2010-03-18 . 2C353B6CE0C8D03225CAA2AF33B68D79 . 1008640 . . [6.1.7600.16385] .. c:\windows\system32\user32.dll
.
[7] 2010-11-20 . 5E0DB2D8B2750543CD2EBB9EA8E6CDD3 . 833024 . . [6.1.7601.17514] .. c:\windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll
[-] 2010-03-18 . 861C4346F9281DC0380DE72C8D55D6BE . 833024 . . [6.1.7600.16385] .. c:\windows\SysWOW64\user32.dll
[7] 2009-07-14 . E8B0FFC209E504CB7E79FC24E6C085F0 . 833024 . . [6.1.7600.16385] .. c:\windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_3382083abb6e47d4\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS SmartDoctor"="c:\program files (x86)\ASUS\SmartDoctor\SmartDoctor.exe" [2002-06-28 1286144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Intel AppUp(SM) center"="c:\program files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk" [2011-03-25 1306]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-10-01 98304]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"ASUSGamerOSD"="c:\program files (x86)\ASUS\GamerOSD\GamerOSD.exe" [2009-05-13 380928]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
R1 EIO64;EIO Driver;c:\windows\system32\DRIVERS\EIO64.sys;c:\windows\SYSNATIVE\DRIVERS\EIO64.sys [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys;c:\windows\SYSNATIVE\epmntdrv.sys [x]
R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys;c:\windows\SYSNATIVE\EuGdiDrv.sys [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [x]
R3 GenericMount;Generic Mount Driver;c:\windows\system32\DRIVERS\GenericMount.sys;c:\windows\SYSNATIVE\DRIVERS\GenericMount.sys [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys;c:\windows\SYSNATIVE\DRIVERS\htcnprot.sys [x]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe [x]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys;c:\windows\SYSNATIVE\DRIVERS\lvrs64.sys [x]
R3 LVUVC64;QuickCam Pro for Notebooks(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys;c:\windows\SYSNATIVE\DRIVERS\lvuvc64.sys [x]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\Drivers\pcouffin.sys;c:\windows\SYSNATIVE\Drivers\pcouffin.sys [x]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1008000.029\SYMNDISV.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1008000.029\SYMNDISV.SYS [x]
R3 SymSnapService;SymSnapService;c:\program files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe;c:\program files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys;c:\windows\SYSNATIVE\Drivers\sptd.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1501000.012\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1501000.012\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20131114.001\BHDrvx64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20131114.001\BHDrvx64.sys [x]
S1 ccSet_NIS;NIS Settings Manager;c:\windows\system32\drivers\NISx64\1501000.012\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20131202.001\IDSvia64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20131202.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1501000.012\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1501000.012\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1501000.012\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\asus.sys\config\DVMExportService.exe;c:\asus.sys\config\DVMExportService.exe [x]
S2 LVPrcS64;Process Monitor;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe;c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe [x]
S2 PassThru Service;Internet Pass-Through Service;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [x]
S2 TVECapSvc;TVEnhance Background Capture Service (TBCS);c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe;c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe [x]
S2 TVESched;TVEnhance Task Scheduler (TTS));c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe;c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe [x]
S3 ASUSVRC64;ASUSTeK Virtual Capture Device;c:\windows\system32\DRIVERS\AsusVRC64.sys;c:\windows\SYSNATIVE\DRIVERS\AsusVRC64.sys [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys;c:\windows\SYSNATIVE\DRIVERS\LVPr2M64.sys [x]
S3 PhilMAS64_48D71043;ASUS SAA7164/7163 service for 48D71043/48D81043;c:\windows\system32\DRIVERS\PhilMAS64_48D71043.sys;c:\windows\SYSNATIVE\DRIVERS\PhilMAS64_48D71043.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S4 IOMap;IOMap;c:\windows\system32\drivers\IOMap64.sys;c:\windows\SYSNATIVE\drivers\IOMap64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-07-30 14:39 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-14 15:21]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-14 15:21]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1001Core.job
- c:\users\XXXXX\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-14 17:51]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1001UA.job
- c:\users\XXXXX\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-14 17:51]
.
2013-12-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1003Core.job
- c:\users\JJJJJ\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-16 16:46]
.
2013-12-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1003UA.job
- c:\users\JJJJJ\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-16 16:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\XXXXX\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 2327952]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1873256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = *.local
Trusted Zone: hsbc.com\remote.us
TCP: DhcpNameServer = 192.168.20.1
DPF: {BE4B84E1-F008-454C-830E-7593C22FF16C} - hxxp://victoracosta.com/nw_ax_lite.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-AdobeBridge - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
WebBrowser-{7B13EC3E-999A-4B70-B9CB-2617B8323822} - (no file)
AddRemove-{1a413f37-ed88-4fec-9666-5c48dc4b7bb7} - c:\program files (x86)\YouTube Downloader\uninstall.exe
AddRemove-{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1 - c:\program files (x86)\Free YouTube Downloader\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\NISx64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18;c:\program files (x86)\Norton Internet Security\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3873958437-2264269967-2052756923-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-3873958437-2264269967-2052756923-1001\Software\SecuROM\License information*]
"datasecu"=hex:60,e5,05,4a,2f,c0,0e,20,d7,eb,6b,54,34,c8,c4,91,d1,b8,2a,6b,5c,
   8f,26,05,d0,33,9f,27,cc,21,f4,0e,a5,68,d3,7a,6e,d6,cf,11,a2,9c,ae,5f,35,f6,\
"rkeysecu"=hex:c9,03,14,10,42,2c,1e,a5,ab,b6,72,13,5f,de,6a,21
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{BEB3C0C7-B648-4257-96D9-B5D024816E27}\Version*Version]
"Version"=hex:fe,94,ef,1d,18,1e,d2,41,d4,c9,2b,8b,f0,a0,15,3c,99,09,ac,d8,06,
   10,80,4f,bb,0d,3f,78,17,2d,2d,a5,22,04,c5,7d,13,aa,f1,e3,9d,e5,7f,23,e0,84,\
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Windows CE Services]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Minnetonka Audio Software\SurCode Dolby Digital Premiere\Version*Version]
"Version"=hex:fe,94,ef,1d,18,1e,d2,41,d4,c9,2b,8b,f0,a0,15,3c,99,09,ac,d8,06,
   10,80,4f,bb,0d,3f,78,17,2d,2d,a5,22,04,c5,7d,13,aa,f1,e3,9d,e5,7f,23,e0,84,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\LogiShrd\LVMVFM\LVPrS64H.exe
c:\windows\SysWOW64\IoctlSvc.exe
c:\program files (x86)\CyberLink\Shared Files\RichVideo.exe
c:\program files (x86)\Intel\IntelAppStore\bin\serviceManager.exe
.
**************************************************************************
.
Completion time: 2013-12-02  22:15:48 - machine was rebooted
ComboFix-quarantined-files.txt  2013-12-03 03:15
.
Pre-Run: 16,557,604,864 bytes free
Post-Run: 16,933,236,736 bytes free
.
- - End Of File - - 526FC7D328B90E93A418678B37C18DF4
A36C5E4F47E84449FF07ED3517B43A31


#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:56 PM

Posted 02 December 2013 - 10:28 PM


Hello acospf06

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 acospf06

acospf06
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:56 PM

Posted 04 December 2013 - 08:54 PM

so far ok 
web pages seams to be loading faster too
 
 
 
ComboFix 13-12-04.04 - Pxxxx 12/04/2013  20:21:58.2.8 - x64
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.6134.4005 [GMT -5:00]
Running from: c:\users\Pxxxx\Desktop\ComboFix.exe
Command switches used :: c:\users\Pxxxx\Desktop\CFScript.txt
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-11-05 to 2013-12-05  )))))))))))))))))))))))))))))))
.
.
2013-12-05 01:28 . 2013-12-05 01:28 -------- d-----w- c:\users\LogMeInRemoteUser\AppData\Local\temp
2013-12-05 01:28 . 2013-12-05 01:28 -------- d-----w- c:\users\Jxxxxx\AppData\Local\temp
2013-12-05 01:28 . 2013-12-05 01:28 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-12-05 01:28 . 2013-12-05 01:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-12-05 01:28 . 2013-12-05 01:28 -------- d-----w- c:\users\Computer\AppData\Local\temp
2013-11-24 14:38 . 2013-11-24 14:38 -------- d-----w- c:\windows\ERUNT
2013-11-24 14:13 . 2013-11-24 14:35 -------- d-----w- C:\AdwCleaner
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files\iPod
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files\iTunes
2013-11-23 00:41 . 2013-11-23 00:41 -------- d-----w- c:\program files (x86)\iTunes
2013-11-17 16:52 . 2013-11-17 16:52 -------- d-----w- c:\programdata\Oracle
2013-11-17 16:52 . 2013-11-17 16:52 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-11-17 16:52 . 2013-10-08 12:50 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-09 19:19 . 2013-11-09 19:19 -------- d-----w- c:\windows\system32\NETGEAR
2013-11-09 14:23 . 2013-11-09 14:23 -------- d-----w- c:\users\Pxxxx\AppData\Roaming\solid-youtube-to-mp3-converter
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-11-14 13:14 . 2009-09-10 13:21 82896128 ----a-w- c:\windows\system32\MRT.exe
2013-09-27 03:18 . 2013-10-12 23:20 1147480 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\symefa64.sys
2013-09-27 02:26 . 2013-10-12 23:20 858200 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\srtsp64.sys
2013-09-26 03:28 . 2013-10-12 23:20 590936 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\symnets.sys
2013-09-26 02:50 . 2013-10-12 23:20 162392 ----a-w- c:\windows\system32\drivers\NISx64\1501000.012\ccsetx64.sys
2013-09-15 23:32 . 2009-08-30 21:20 177752 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-06-08 15:54 . 2013-06-08 15:54 584600 ----a-w- c:\program files\cbsidlm-tr1_13-Collage_Maker-ORG-10073063.exe
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2010-11-20 . FE70103391A64039A921DBFFF9C7AB1B . 1008128 . . [6.1.7601.17514] .. c:\windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_2b5e71b083fc0973\user32.dll
[7] 2009-07-14 . 72D7B3EA16946E8F0CF7458150031CC6 . 1008640 . . [6.1.7600.16385] .. c:\windows\winsxs\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_292d5de8870d85d9\user32.dll
[-] 2010-03-18 . 2C353B6CE0C8D03225CAA2AF33B68D79 . 1008640 . . [6.1.7600.16385] .. c:\windows\system32\user32.dll
.
[7] 2010-11-20 . 5E0DB2D8B2750543CD2EBB9EA8E6CDD3 . 833024 . . [6.1.7601.17514] .. c:\windows\SoftwareDistribution\Download\488053cdbca3231eeb2c2af7236d09ed\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll
[-] 2010-03-18 . 861C4346F9281DC0380DE72C8D55D6BE . 833024 . . [6.1.7600.16385] .. c:\windows\SysWOW64\user32.dll
[7] 2009-07-14 . E8B0FFC209E504CB7E79FC24E6C085F0 . 833024 . . [6.1.7600.16385] .. c:\windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_3382083abb6e47d4\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS SmartDoctor"="c:\program files (x86)\ASUS\SmartDoctor\SmartDoctor.exe" [2002-06-28 1286144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Intel AppUp(SM) center"="c:\program files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk" [2011-03-25 1306]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-10-01 98304]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"ASUSGamerOSD"="c:\program files (x86)\ASUS\GamerOSD\GamerOSD.exe" [2009-05-13 380928]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-11-02 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
R1 EIO64;EIO Driver;c:\windows\system32\DRIVERS\EIO64.sys;c:\windows\SYSNATIVE\DRIVERS\EIO64.sys [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files (x86)\LogMeIn\x64\RaInfo.sys;c:\program files (x86)\LogMeIn\x64\RaInfo.sys [x]
R2 LVPrcS64;Process Monitor;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe;c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [x]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys;c:\windows\SYSNATIVE\epmntdrv.sys [x]
R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys;c:\windows\SYSNATIVE\EuGdiDrv.sys [x]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [x]
R3 GenericMount;Generic Mount Driver;c:\windows\system32\DRIVERS\GenericMount.sys;c:\windows\SYSNATIVE\DRIVERS\GenericMount.sys [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys;c:\windows\SYSNATIVE\DRIVERS\htcnprot.sys [x]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe [x]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys;c:\windows\SYSNATIVE\DRIVERS\lvrs64.sys [x]
R3 LVUVC64;QuickCam Pro for Notebooks(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys;c:\windows\SYSNATIVE\DRIVERS\lvuvc64.sys [x]
R3 pcouffin;VSO Software pcouffin;c:\windows\system32\Drivers\pcouffin.sys;c:\windows\SYSNATIVE\Drivers\pcouffin.sys [x]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\Drivers\NISx64\1008000.029\SYMNDISV.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1008000.029\SYMNDISV.SYS [x]
R3 SymSnapService;SymSnapService;c:\program files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe;c:\program files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys;c:\windows\SYSNATIVE\DRIVERS\wdcsam64.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys;c:\windows\SYSNATIVE\Drivers\sptd.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1501000.012\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1501000.012\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20131203.001\BHDrvx64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\BASHDefs\20131203.001\BHDrvx64.sys [x]
S1 ccSet_NIS;NIS Settings Manager;c:\windows\system32\drivers\NISx64\1501000.012\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20131203.002\IDSvia64.sys;c:\program files (x86)\Norton Internet Security\NortonData\21.0.1.3\Definitions\IPSDefs\20131203.002\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1501000.012\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1501000.012\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1501000.012\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1501000.012\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\asus.sys\config\DVMExportService.exe;c:\asus.sys\config\DVMExportService.exe [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe;c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe [x]
S2 PassThru Service;Internet Pass-Through Service;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe;c:\program files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [x]
S2 TVECapSvc;TVEnhance Background Capture Service (TBCS);c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe;c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe [x]
S2 TVESched;TVEnhance Task Scheduler (TTS));c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe;c:\program files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe [x]
S3 ASUSVRC64;ASUSTeK Virtual Capture Device;c:\windows\system32\DRIVERS\AsusVRC64.sys;c:\windows\SYSNATIVE\DRIVERS\AsusVRC64.sys [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys;c:\windows\SYSNATIVE\DRIVERS\LVPr2M64.sys [x]
S3 PhilMAS64_48D71043;ASUS SAA7164/7163 service for 48D71043/48D81043;c:\windows\system32\DRIVERS\PhilMAS64_48D71043.sys;c:\windows\SYSNATIVE\DRIVERS\PhilMAS64_48D71043.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S4 IOMap;IOMap;c:\windows\system32\drivers\IOMap64.sys;c:\windows\SYSNATIVE\drivers\IOMap64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-07-30 14:39 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-12-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-14 15:21]
.
2013-12-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-11-14 15:21]
.
2013-12-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1001Core.job
- c:\users\Pxxxx\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-14 17:51]
.
2013-12-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1001UA.job
- c:\users\Pxxxx\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-14 17:51]
.
2013-12-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1003Core.job
- c:\users\Jxxxxx\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-16 16:46]
.
2013-12-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3873958437-2264269967-2052756923-1003UA.job
- c:\users\Jxxxxx\AppData\Local\Google\Update\GoogleUpdate.exe [2011-07-16 16:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 164016 ----a-w- c:\users\Pxxxx\AppData\Roaming\Dropbox\bin\DropboxExt64.19.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2010-07-21 2327952]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1873256]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\system32\blank.htm
uInternet Settings,ProxyOverride = *.local
Trusted Zone: hsbc.com\remote.us
TCP: DhcpNameServer = 192.168.20.1
DPF: {BE4B84E1-F008-454C-830E-7593C22FF16C} - hxxp://victoracosta.com/nw_ax_lite.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{7B13EC3E-999A-4B70-B9CB-2617B8323822} - (no file)
AddRemove-{1a413f37-ed88-4fec-9666-5c48dc4b7bb7} - c:\program files (x86)\YouTube Downloader\uninstall.exe
AddRemove-{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1 - c:\program files (x86)\Free YouTube Downloader\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18\diMaster.dll\" /prefetch:1"
"ImagePath"="\SystemRoot\System32\Drivers\NISx64\1501000.012\SYMNETS.SYS"
"TrustedImagePaths"="c:\program files (x86)\Norton Internet Security\Engine\21.1.0.18;c:\program files (x86)\Norton Internet Security\Engine64\21.1.0.18"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3873958437-2264269967-2052756923-1001\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
.
[HKEY_USERS\S-1-5-21-3873958437-2264269967-2052756923-1001\Software\SecuROM\License information*]
"datasecu"=hex:60,e5,05,4a,2f,c0,0e,20,d7,eb,6b,54,34,c8,c4,91,d1,b8,2a,6b,5c,
   8f,26,05,d0,33,9f,27,cc,21,f4,0e,a5,68,d3,7a,6e,d6,cf,11,a2,9c,ae,5f,35,f6,\
"rkeysecu"=hex:c9,03,14,10,42,2c,1e,a5,ab,b6,72,13,5f,de,6a,21
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{BEB3C0C7-B648-4257-96D9-B5D024816E27}\Version*Version]
"Version"=hex:fe,94,ef,1d,18,1e,d2,41,d4,c9,2b,8b,f0,a0,15,3c,99,09,ac,d8,06,
   10,80,4f,bb,0d,3f,78,17,2d,2d,a5,22,04,c5,7d,13,aa,f1,e3,9d,e5,7f,23,e0,84,\
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Windows CE Services]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Minnetonka Audio Software\SurCode Dolby Digital Premiere\Version*Version]
"Version"=hex:fe,94,ef,1d,18,1e,d2,41,d4,c9,2b,8b,f0,a0,15,3c,99,09,ac,d8,06,
   10,80,4f,bb,0d,3f,78,17,2d,2d,a5,22,04,c5,7d,13,aa,f1,e3,9d,e5,7f,23,e0,84,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-12-04  20:30:58
ComboFix-quarantined-files.txt  2013-12-05 01:30
ComboFix2.txt  2013-12-03 03:15
.
Pre-Run: 13,725,229,056 bytes free
Post-Run: 13,407,305,728 bytes free
.
- - End Of File - - 528BF7FCFFA60AFCEFE327951B1207A6
A36C5E4F47E84449FF07ED3517B43A31


#11 gringo_pr

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Posted 04 December 2013 - 09:47 PM


Hello acospf06

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
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#12 acospf06

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Posted 05 December 2013 - 05:53 PM

3DVIA player 5.0.0.20
Acrobat.com
Ad-Aware
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe Acrobat 9.4.6 - CPSID_83708
Adobe After Effects CS4
Adobe After Effects CS4 Presets
Adobe After Effects CS4 Third Party Content
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge 1.0
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles AE CS4
Adobe Color Video Profiles CS CS4
Adobe Common File Installer
Adobe Creative Suite 4 Master Collection
Adobe CSI CS4
Adobe Default Language CS4
Adobe Dreamweaver CS4
Adobe Dynamiclink Support
Adobe Encore CS4
Adobe Encore CS4 Codecs
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Fireworks CS4
Adobe Flash CS4
Adobe Flash CS4 Extension - Flash Lite STI en
Adobe Flash CS4 STI-en
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Fonts All
Adobe Help Center 1.0
Adobe Illustrator CS4
Adobe InDesign CS4
Adobe InDesign CS4 Application Feature Set Files (Roman)
Adobe InDesign CS4 Common Base Files
Adobe InDesign CS4 Icon Handler
Adobe Linguistics CS4
Adobe Media Encoder CS4
Adobe Media Encoder CS4 Additional Exporter
Adobe Media Encoder CS4 Dolby
Adobe Media Encoder CS4 Exporter
Adobe Media Encoder CS4 Importer
Adobe Media Player
Adobe MotionPicture Color Files CS4
Adobe OnLocation CS4
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS2
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Premiere Pro CS4
Adobe Premiere Pro CS4 Functional Content
Adobe Premiere Pro CS4 Third Party Content
Adobe Reader 9.3.2
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe SGM CS4
Adobe SING CS4
Adobe Soundbooth CS4
Adobe Soundbooth CS4 Codecs
Adobe Stock Photos 1.0
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
AIO_Scan
Android SDK Tools
Apple Application Support
Apple Software Update
ASUS EHD3100
ASUS GadgeTV
ASUS Gamer OSD
ASUS Smart Doctor
ASUS VideoSecurity Online
AudibleManager
Autodesk Navisworks ActiveX Lite 2010
BSR Screen Recorder 4
BufferChm
C4200
c4200_Help
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco WebEx Meetings
Citrix Presentation Server Client
Click to Call with Skype
CloneDVD2
Compatibility Pack for the 2007 Office system
Connect
Copy
CyberLink DVD Suite
CyberLink PowerDVD
CyberLink TV Enhance
D3DX10
Destinations
DeviceDiscovery
DivX Setup
DocProc
Dropbox
EASEUS Partition Master 7.1.1 Home Edition
Emicsoft MTS Converter
Emicsoft Total Media Converter
Free Audio CD Burner version 1.4.7
Free YouTube Downloader 3.5.176
Google Chrome
Google Earth Plug-in
Google Update Helper
GPBaseService2
HP Update
HP USB Disk Storage Format Tool
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
HTC BMP USB Driver
HTC Driver Installer
ImageMixer 3 SE
ImgBurn
Intel AppUp(SM) center
iPhone Configuration Utility
Java 7 Update 45
Java Auto Updater
Java™ 6 Update 31
JavaFX 2.1.1
Junk Mail filter update
kuler
LeapFrog Connect
LeapFrog My Pals Plugin
LightScribe System Software  1.14.19.1
LiveUpdate 3.2 (Symantec Corporation)
Malwarebytes' Anti-Malware
MarketResearch
Mesh Runtime
Microsoft Office Professional Edition 2003
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
Move Media Player
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
My Baby's Day
Nero 7 Essentials
neroxml
Norton Internet Security
NVIDIA Photoshop Plug-ins
Octoshape add-in for Adobe Flash Player
Origin
PDF Settings CS4
Photoshop Camera Raw
Pinnacle Hollywood FX 4.6
Pinnacle Hollywood FX Pack - ATI FX
Pixel Bender Toolkit
PowerISO
PowerProducer
PS_AIO_Software_min
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Samsung_MonSetup
Scan
SecurDisc Viewer
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
SimCity™ Societies
SmartWebPrinting
Solid YouTube to MP3 Converter 3.8
SolutionCenter
Status
Studio 8
Suite Shared Configuration CS4
swMSM
Toolbox
TrayApp
Uninstall 1.0.0.1
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)
VC80CRTRedist - 8.0.50727.6195
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Windows Movie Maker 2.6
Xilisoft MP4 Converter 6
XviD MPEG-4 Video Codec


#13 gringo_pr

gringo_pr

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Posted 05 December 2013 - 09:08 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.3.2

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 acospf06

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Posted 06 December 2013 - 09:45 PM

so far Ok no problems. 
=================
 
 
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.12.07.01
 
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Pxxxxx :: MONTRO2 [administrator]
 
Protection: Enabled
 
12/6/2013 9:16:48 PM
mbam-log-2013-12-06 (21-16-48).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 335370
Time elapsed: 5 minute(s), 46 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 2
C:\ProgramData\ReadOnlyInstaller.msi (PUP.Optional.WeCare.A) -> Quarantined and deleted successfully.
C:\Users\Pxxxxx\Downloads\mplayer_Setup.exe (PUP.Bundle.Installer.OI) -> Quarantined and deleted successfully.
 
(end)
 
 
--------------------
 
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:40:55 PM, on 12/6/2013
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe
C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Users\Pxxxx\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pxxxx\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pxxxx\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pxxxx\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pxxxx\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Pxxxx\Desktop\Assist Search removal tools\HijackThis (1).exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\coIEPlg.dll
O4 - HKLM\..\Run: [Intel AppUp(SM) center] "C:\Program Files (x86)\Intel\IntelAppStore\bin\serviceManager.lnk"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ASUSGamerOSD] C:\Program Files (x86)\ASUS\GamerOSD\GamerOSD.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Program Files (x86)\ASUS\SmartDoctor\SmartDoctor.exe  /start
O4 - HKCU\..\Run: [Google Update] "C:\Users\Pxxxx\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} (Cisco Systems WebVPN Relay Loader) - https://remote.us.hsbc.com/+CSCOL+/relayp.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlcdnet.asus.com/pub/ASUS/misc/dlm-activex-2.2.5.0.cab
O16 - DPF: {BE4B84E1-F008-454C-830E-7593C22FF16C} (Navisworks Lite Control 7) - http://victoracosta.com/nw_ax_lite.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ATK Fast User Switch Service (ATKFUSService) - Unknown owner - C:\Windows\system32\ATKFUSService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\21.1.0.18\NIS.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\SysWOW64\IoctlSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files (x86)\WinPcap\rpcapd.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SymSnapService - Unknown owner - C:\Program Files (x86)\Norton Ghost\Shared\Drivers\SymSnapServicex64.exe (file missing)
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files (x86)\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files (x86)\CyberLink\TV Enhance\Kernel\TV\TVESched.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 13591 bytes
 


#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 December 2013 - 10:08 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Program Files (x86)\ASUS\SmartDoctor\SmartDoctor.exe /start
      O4 - HKCU\..\Run: [Google Update] "C:\Users\Pxxxx\AppData\Local\Google\Update\GoogleUpdate.exe" /c


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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