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lost files one xternal hard drive


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#1 Brenna_AK

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Posted 19 November 2013 - 05:18 PM

i have a computer, microstft 7, laptop is 8. i have an external hard drve and over night all my files from one folder COMPLETELY disappeared. can't fin them in the trash or ANYWHERE! arghhh. 

 

but not too much lost data. i have no idea what to do . 

 

help please



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#2 MrBruce1959

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Posted 19 November 2013 - 05:45 PM

Hello, Your description is a bit confusing.

We're talking about two different computers here. A laptop with Windows 8 and a desktop with Windows 7. Is this correct or are both computers laptops?

Now I also have to ask you on which computer was the files created and to which computer the files disappeared?

What kind of files were they? Documents? Photos? Music?

Bruce.
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#3 Brenna_AK

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Posted 19 November 2013 - 05:51 PM

they were created on the desktop 7. the last time i used my external hard drive i wason my laptop 8

 

the were music files, like mp4 and such. 



#4 MrBruce1959

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Posted 19 November 2013 - 07:35 PM

Okay, thanks for the clarifications. :thumbup2:

 

Plugging the external drive back on the Windows 7 desktop does not reveal that those files are still there?

 

Were they all in one folder or were they just on the drive's root directory?

 

I ask about the folder because it is possible that instead of the drive or files being erased, the folder they were in may have been made invisible such as how a hidden folder is invisible.

 

Bruce.


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#5 ChelseaWoolf

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Posted 14 December 2013 - 11:12 PM

I had all of my report files on my external hard disk also. the hard disk space was still used but there no report files were visible. then i fixed the issue

 

Open the folder where everything is suppossed to be

at the top click Tools, then folder options

then under the view option tab, go down to hidden files and folders

select Show hidden files and forlders after then apply and okay

this should show everything back, but to use them you need to highlight all your files,
after then right click then choose properties, at the bottom deselect hidden then then hit apply

make sure you select for all files folders and subfolders

 

it's bit old but i had alot of trouble with the same issue for it to be such an easy fix.




 






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