Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Numerous Malware Issues


  • This topic is locked This topic is locked
9 replies to this topic

#1 canadianmom

canadianmom

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:24 PM

Posted 02 May 2006 - 08:14 PM

From what I can tell my computer got infected about 4 days ago and I have been trying everything I can to get rid of the malware or spyware... I already had Adaware and spybot and they got quite a few, but I am stuck with many popups for casinos and sex ads, plus a windows light yellow popup that says my computer is infected with iworm_affct_v122.02a. Also I have a small red pop up (looks like flash based) that says that my computer has a virus. It is white with a red border. I just did the HighJackThis and here is my log. Thank you for your help, because I really need it!


Logfile of HijackThis v1.99.1
Scan saved at 9:07:28 PM, on 5/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\atmclk.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp4D77.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .kar: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O15 - Trusted Zone: http://*.windupdates.com
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C...e/bridge-c7.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350031250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350018984
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1162
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: wineij32 - C:\WINDOWS\SYSTEM32\wineij32.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Home\PXAgent.exe" -f (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

BC AdBot (Login to Remove)

 


#2 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:24 PM

Posted 03 May 2006 - 07:28 AM

Hello Canadianmom, :thumbsup:

Welcome to Bleeping Computers :flowers: It think we'll be able to help you resolve your problem. The instructions may look long an complicated but if you read them carefully first, you won't have any problems I am sure. If you have any questions, please ask.

We'll need to disable realtime scanners so that they will not interfere with the fix:

* Disable the Script Blocking Service:
" To open Services, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Services.
" Find ScriptBlocking services, Right-click the service, and then click and then click Properties. On the General tab, under Startup, click Disabled.
" Under Service Status, click Stop button. Click Apply button.
* Disable the Script Blocking In Norton Settings:
" Start Norton Antivirus.
" Click Options. If a menu appears when you click Options, then click Norton Antivirus. The Norton Antivirus Options dialog box appears.
" Click Script Blocking.
" Uncheck Enable Script Blocking (recommended).
" Click OK
You can reenable it afterwards when everything is clean again.\

============================================

Disable Windows Defender:
  • Open Windows Defender
  • Click Tools
  • Click General Settings
  • Scroll down to Real Time Protection Options
  • Uncheck Turn on Real Time Protection (recommended)
  • Close Windows Defender
Once your log is clean you can re-enable Windows Defender Real Time Protection.

============================================

Please print these instructions or save them in notepad, because you'll need them later in safe mode (without networking support), when this page wouldn't be available. Read the instructions carefully and follow them in the order they are presented.


============================================

Make sure that you can see hidden files
" Click Start
" Open My Computer
" Select the Tools menu and click Folder Options
" Select the View Tab
" Under the Hidden files and folders heading select Show hidden files and folders
" Uncheck the Hide protected operating system files (recommended) option
" Click Yes to confirm
" Click OK
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

============================================

You have a file, or files, on your PC that I would like to have checked.
Please go here and click on the Browse... button at the top and navigate to the following file(s), one at a time:

C:\WINDOWS\System32\jxlemq.dll

and then click on Submit.

When all the scans have been completed, please copy and paste the results into your next reply.

============================================

Download and install Ewido Anti-Malware

During the installation, uncheck the following under Additional Options:
Install background guard
Install scan via context menu


Check for updates but do not run it yet.

============================================

Please download Ccleaner and save it to your desktop.

Tutorial for CCleaner

During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it

===============================================

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop. Here is a link to see how, if you don't know.
Don't use it yet.

This tool is Only for Windows XP and Windows 2000
============================================

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.

=============================================

Now, run HijackThis. Close all windows and browsers except HijackThis.
Click on Open Misc Tools
Click on Delete a File On Reboot
Click once on the file below to select it:

C:\WINDOWS\System32\jxlemq.dll

do the same for this one if listed

C:\WINDOWS\SYSTEM32\wineij32.dll

Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hp4D77.tmp
O15 - Trusted Zone: http://*.windupdates.com
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971C...e/bridge-c7.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1162
O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
O20 - Winlogon Notify: wineij32 - C:\WINDOWS\SYSTEM32\wineij32.dll


============================================

From Safe Mode run Ccleaner
Click on Options, Select Advanced Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
Make sure the Cleaner block on the left is selected. (Do not use the "Issues" block) Choose the Windows tab.
Check everything EXCEPT Advanced part of the Menu. Click on "Analyze". This process could take a while.
If you don't want to loose your login passwords to certain sites, click on Options, select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click Exit.

If you have more than one users, run Ccleaner for every user.

======================

From Safe Mode run Ewido.
Click on Scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says 'Perform action with all infections' then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report - click it.
Save the report.txt file to your desktop.

Now close Ewido-Anti-Malware.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!

========================================

Still in Safe Mode open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.

Posted Image

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

Posted Image

The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. I'll need you to post that log later.

A reboot may be needed to finish the cleaning process, if your computer does not restart automatically please do it yourself manually.

Warning : running option #2 on a non infected computer will remove your Desktop background.

=================================

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter.
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

=================================

Please run an onlinescan with Panda Online:

- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

=================================

Please post in your next reply by using Add Reply:

Panda scan results
Ewido report
a new HijackThis Log,
rapport.txt which is present on your Homedrive (C:\ in most cases
and the Jotti scan result

You may need to post them in separate posts if too long.

#3 canadianmom

canadianmom
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:24 PM

Posted 05 May 2006 - 08:49 AM

hello amateur,
first of all let me say a big thank you. i am so relieved to find someone who can really help me. i tried to follow your directions meticulously, but i have to admit, that while in highjackthis, after checking the items you had listed in red, i clicked on the fix this button. i thought you might have forgotton to mention it... i hope i didn't screw it all up! Everything else I followed as best i could! Here are the results you requested:

Pandareport:

Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\alex\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\alex\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Adware:adware/emediacodec Not disinfected C:\Documents and Settings\All Users\Desktop\Online Security Guide.url
Virus:Trj/SPLspy.A Disinfected C:\WINDOWS\cat_9d_40e0.exe
Adware:adware/mediatickets Not disinfected C:\WINDOWS\system32\oins.exe
Adware:Adware/SpyFalcon Not disinfected C:\WINDOWS\system32\__delete_on_reboot__twain32.dll
Adware:Adware/PurityScan Not disinfected C:\WINDOWS\system32\__delete_on_reboot__wineij32.dll



Ewido report:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 4:21:40 AM, 5/5/2006
+ Report-Checksum: BC7BEBEE

+ Scan result:

HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Adware.WebRebates : Cleaned with backup
[2260] C:\WINDOWS\System32\twain32.dll -> Not-A-Virus.Hoax.Win32.Renos.cu : Cleaned with backup
C:\Documents and Settings\alex\d_cat.exe -> Backdoor.Webdor.aa : Cleaned with backup
C:\Documents and Settings\alex\mstse.exe -> Downloader.Small.cca : Cleaned with backup
C:\Documents and Settings\anna\mstse.exe -> Downloader.Small.cca : Cleaned with backup
C:\eied_s7.cab/eied_s7_c_85.exe -> Downloader.Mediket.w : Cleaned with backup
C:\Program Files\Common Files\aѕsembly\wυauclt.exe -> Adware.PurityScan : Cleaned with backup
C:\Program Files\HijackThis\backups\backup-20060505-030730-108.dll -> Adware.MediaTickets : Cleaned with backup
C:\Program Files\Klitov\Suyyzu.exe -> Trojan.Small.cy : Cleaned with backup
C:\Program Files\Мicrosoft\javaw.exe -> Downloader.Small : Cleaned with backup
C:\WINDOWS\avsoft.exe -> Backdoor.Webdor.x : Cleaned with backup
C:\WINDOWS\comm.exe -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\de100a.exe -> Backdoor.Webdor.af : Cleaned with backup
C:\WINDOWS\de100b.exe -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\hhntSPor.exe -> Hijacker.Small.cq : Cleaned with backup
C:\WINDOWS\iporix .dll -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\msncomm.exe -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\mtuninst.exe -> Adware.MediaTickets : Cleaned with backup
C:\WINDOWS\qbweb .dll -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\reeqff .dll -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\rkrkllk .dll -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\svchoest2.exe -> Trojan.Agent.cl : Cleaned with backup
C:\WINDOWS\svchost2.exe -> Backdoor.Webdor.af : Cleaned with backup
C:\WINDOWS\system32\hp45DE.tmp -> Downloader.Zlob.my : Cleaned with backup
C:\WINDOWS\system32\hp7C2.tmp -> Downloader.Zlob.my : Cleaned with backup
C:\WINDOWS\system32\hpB15F.tmp -> Downloader.Zlob.mz : Cleaned with backup
C:\WINDOWS\system32\hpB6BD.tmp -> Downloader.Zlob.my : Cleaned with backup
C:\WINDOWS\system32\ldC534.tmp -> Downloader.Zlob.mv : Cleaned with backup
C:\WINDOWS\system32\regperf.exe -> Downloader.Zlob.mv : Cleaned with backup
C:\WINDOWS\system32\twain32.dll -> Not-A-Virus.Hoax.Win32.Renos.cu : Cleaned with backup
C:\WINDOWS\system32\wineij32.dll -> Trojan.Agent.qt : Cleaned with backup
C:\WINDOWS\tmprbf07a.exe -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\weewc .dll -> Backdoor.Webdor.ag : Cleaned with backup
C:\WINDOWS\wtqsq .dll -> Trojan.Agent.cl : Cleaned with backup
C:\WINDOWS\YAXUninst.exe -> Adware.MediaTickets : Cleaned with backup


::Report End

HighjackThis report 2:

Logfile of HijackThis v1.99.1
Scan saved at 9:46:19 AM, on 5/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .kar: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350031250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350018984
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Home\PXAgent.exe" -f (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)


rapport.txt
SmitFraudFix v2.39

Scan done at 4:23:32.06, Fri 05/05/2006
Run from C:\Documents and Settings\alex\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600]

Killing process


Deleting infected files

C:\WINDOWS\system32\atmclk.exe Deleted
C:\WINDOWS\system32\dcomcfg.exe Deleted
C:\WINDOWS\system32\hp????.tmp Deleted
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\simpole.tlb Deleted
C:\WINDOWS\system32\stdole3.tlb Deleted
C:\WINDOWS\system32\ts.ico Deleted
C:\WINDOWS\system32\1024\ Deleted
C:\DOCUME~1\alex\FAVORI~1\Antivirus Test Online.url Deleted

Deleting Temp Files


Registry Cleaning

Registry Cleaning done.

End


Jotti scan result:
Results for file:
C:\WINDOWS\System32\jxlemq.dll

The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file

#4 canadianmom

canadianmom
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:24 PM

Posted 05 May 2006 - 08:54 AM

i also have another question... in the process of trying to get rid of all this malware, I downloaded lots of antivirus programs, etc. I was wondering if you can tell me which ones I should keep and which ones I should uninstall. I don't think I need all of them? I had AdAware and SpyBot before all this happened, but I am guessing I should keep at least one other one?
Also, my husband uses Morpheus and I am convinced this is how the virus came into our computer. Is this a save program or does it make us vulnerable to attack? Should I insist on getting rid of it? Is their a replacement music share program that is safe?
Thanks again!
canadianmom

#5 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:24 PM

Posted 05 May 2006 - 01:46 PM

Hi Canadianmom,

Welldone. :thumbsup: How is the computer running now? You may want to print these instructions so that you'll have access to them while you are in Safe Mode later during the fix.

Download Killbox by Option^Explicit and save it to your desktop.

===============================

Make sure that the Norton Script Blocking and Windows Defender are still disabled.

===============================

Restart your computer into Safe Mode now. Perform the following steps in safe mode:

==================================
  • Close all open Explorer windows and browsers/email, etc
  • Run HijackThis
  • Click on the Scan button and when complete
  • Put a check beside all of the items listed below
  • Click on the "Fix Checked" button
  • When completed, close the application.
20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)


===================================

Double-click on Killbox.exe to run it.
Click on Tools>Delete Temp Files
Check Standard File Kill.
In the Full Path of File to Delete box, copy and paste each of the following
lines one at a time then click on the button that has the red circle with the
X in the middle after you enter each file.

C:\Documents and Settings\All Users\Desktop\Online Security Guide.url
C:\WINDOWS\cat_9d_40e0.exe
C:\WINDOWS\system32\oins.exe
O20 - Winlogon Notify: wineij32 - wineij32.dll (file missing)

It will ask for confirmation to
delete the file. Click Yes. Continue with that same procedure until you have
copied and pasted all of these one by one in the Paste Full Path of File to Delete and

when you come to the one below

20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
  • If available, put a check next to "Unregister .dll Before Deleting"
Note: It is possible that Killbox will tell you that one or more files do not
exist. If that happens, just continue on with all the files. Be sure you
don't miss any.

Reboot your computer in Normal Mode.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

==================================

also have another question... in the process of trying to get rid of all this malware, I downloaded lots of antivirus programs, etc. I was wondering if you can tell me which ones I should keep and which ones I should uninstall. I don't think I need all of them? I had AdAware and SpyBot before all this happened, but I am guessing I should keep at least one other one?
Also, my husband uses Morpheus and I am convinced this is how the virus came into our computer. Is this a save program or does it make us vulnerable to attack? Should I insist on getting rid of it? Is their a replacement music share program that is safe?
Thanks again!
canadianmom


It would be helpful if I had a list of the programs you downloaded. However, once your computer is clean, I'll be giving you a list of useful programs to keep your coumputer clean and your surfing safe. About Morpheus, you can read more about it here. However, personally, I don't trust any of them.

==================================

Please run Panda online scan one more time, post the results and a new HijackThis log taken after the reboot please.

Edited by amateur, 05 May 2006 - 01:55 PM.


#6 canadianmom

canadianmom
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:24 PM

Posted 09 May 2006 - 11:38 PM

Thanks for your help!

Here is the hijackthis log and then the panda report. From reading the report I guess the problem is not solved, but I will wait for your reply to let me know. I am sorry it took me so long to take this next step, its just I have a baby in the house and its hard for me to get time to fix the computer. Thanks again for your help.

Logfile of HijackThis v1.99.1
Scan saved at 11:34:57 PM, on 5/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .kar: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350031250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350018984
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Home\PXAgent.exe" -f (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)


Incident Status Location

Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\alex\Cookies\alex@casalemedia[1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\alex\Cookies\alex@statcounter[2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\alex\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\alex\Desktop\SmitfraudFix.zip[SmitfraudFix/Process.exe]
Adware:adware/emediacodec Not disinfected C:\Documents and Settings\All Users\Desktop\Security Troubleshooting.url
Adware:Adware/SpyFalcon Not disinfected C:\WINDOWS\system32\__delete_on_reboot__twain32.dll
Adware:Adware/PurityScan Not disinfected C:\WINDOWS\system32\__delete_on_reboot__wineij32.dll

#7 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:24 PM

Posted 10 May 2006 - 09:40 AM

Hello Canadian Mom, :thumbsup:



Thanks for the logs.

I am sorry it took me so long to take this next step, its just I have a baby in the house and its hard for me to get time to fix the computer

.
Don't worry about it. I know how much of a hard work it is to take care of a baby (along with many other things). I've been there myself....

From reading the report I guess the problem is not solved, but I will wait for your reply to let me know.


You can go ahead and delete the smitremfix from your desktop. It worked and you are free of that infection. You can delete this url too.

C:\Documents and Settings\All Users\Desktop\Security Troubleshooting.url

The rest flagged by Panda are not of any serious concern. We will clean them out at the end. However, I am concerned about this entry in your HijackThis log. It's still there and we were not able to get any information on it at Jotti, if you remember. Let's try that again with virustotal this time and let me know the results.

C:\WINDOWS\System32\jxlemq.dll

You may need to set Windows to show All Hidden Files and Folders - Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

=========================================

We'll need to disable your realtime scanners so that they will not interfere with the HijackThis fix. If you get any other warning from your security programs about the changes during the fix, please allow it.

Please disable Windows Defender Real Time Protection as it may interfere with the fix. To disable Windows Defender:
  • Open Windows Defender
  • Click Tools
  • Click General Settings
  • Scroll down to Real Time Protection Options
  • Uncheck Turn on Real Time Protection (recommended)
  • After you uncheck this, click on the Save button and close Windows Defender.
  • Close Windows Defender
Once your log is clean you can re-enable Windows Defender Real Time Protection.

=========================================

After you've done the above tasks, rescan with HijackThis, close all browser windows except HijackThis, put a check mark beside these entries and click fix checked.

O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll

==========================================

Then boot to safe mode:
How to restart to safe mode
Double-click killbox.exe

Click Tools > Delete Temp Files.

Click the drop down menu in the middle and select C:\Documents and Settings\New User from the list.

Now check/tick the boxes beside the following options above the drop down menu:
  • Temporary Internet Files
  • Temp Files
  • Cookies
  • XP Prefetch
  • Recent
  • History
Then click the Delete Selected Temp Files button.

Back on the main Killbox menu now, select the option "Delete on reboot" and then click the Process all on list button.

Now highlight and 'copy' (Ctrl + C) the entire list of filepaths below:

C:\WINDOWS\System32\jxlemq.dll

Click 'File' on the killbox menu at the top and choose 'Paste from clipboard'.

Then press the red button with a white X in it.

Killbox will tell you that all listed files will be deleted on next reboot and ask if you wish to reboot now, click Yes.

If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

Boot back to Windows normally and post another HijackThis log please.

#8 canadianmom

canadianmom
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:24 PM

Posted 12 May 2006 - 01:28 AM

Ok. I followed your instructions and it doesn't look good... when I tried to do the VirusTotal I couldn't find the file exactly, but I tried it on jxlemqa.dll instead. Can you see that there is an "A" at the end of it and the one that you asked me to do doesn't have an "A". I can see hidden files, so that's not it. :thumbsup: Does this make any sense? Here are the results:

STATUS: FINISHEDComplete scanning result of "jxlemqa.dll", received in VirusTotal at 05.12.2006, 07:53:39 (CET).

Antivirus Version Update Result
AntiVir 6.34.1.27 05.12.2006 no virus found
Avast 4.6.695.0 05.11.2006 no virus found
AVG 386 05.11.2006 no virus found
BitDefender 7.2 05.12.2006 no virus found
CAT-QuickHeal 8.00 05.11.2006 no virus found
ClamAV devel-20060426 05.11.2006 no virus found
DrWeb 4.33 05.11.2006 no virus found
eTrust-InoculateIT 23.72.6 05.12.2006 no virus found
eTrust-Vet 12.4.2207 05.12.2006 no virus found
Ewido 3.5 05.11.2006 no virus found
Fortinet 2.76.0.0 05.12.2006 no virus found
F-Prot 3.16c 05.11.2006 no virus found
Ikarus 0.2.65.0 05.11.2006 no virus found
Kaspersky 4.0.2.24 05.12.2006 no virus found
McAfee 4760 05.11.2006 no virus found
Microsoft 1.1372 05.12.2006 no virus found
NOD32v2 1.1532 05.11.2006 no virus found
Norman 5.90.17 05.11.2006 no virus found
Panda 9.0.0.4 05.11.2006 no virus found
Sophos 4.05.0 05.12.2006 no virus found
Symantec 8.0 05.12.2006 no virus found
TheHacker 5.9.7.142 05.12.2006 no virus found
UNA 1.83 05.11.2006 no virus found
VBA32 3.11.0 05.11.2006 no virus found


Aditional Information
File size: 0 bytes
MD5: d41d8cd98f00b204e9800998ecf8427e
SHA1: da39a3ee5e6b4b0d3255bfef95601890afd80709

And here is the Hijack this log


Logfile of HijackThis v1.99.1
Scan saved at 12:11:07 PM, on 5/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = www.google.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_0_0.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .kar: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.info.apple...iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350031250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1146350018984
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartphotocentre.ca/activex/PCAXSetup.cab?
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Prevx Agent (PrevxAgent) - Unknown owner - C:\Program Files\Prevx Home\PXAgent.exe" -f (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

The programs I have installed for anti virus are as follows:
Windows Defender
Spybot search and destroy
Ad Aware
Norton Antivirus is old because we didn't pay for the renewal... i guess i should uninstall it eh?
Prevx - is supposed to prevent new infections... i got it because on their site it said it got rid of the file I could see I had with Windows Defender... but I don't think it got rid of it ...
Spyware Blaster
Ewido

As I said my husband uses morpheus, but he claims he will give it up if it means not getting infected again. is it probable that that was the source?

Does/did the malware affect my connection on messenger? I use a webcam regularly and have not been able to get the sound to work? We have a ATI All in wonder card (that we don't know how to use totally) so it might be that and unrelated to the virus, etc.? Just wondering...

:flowers: Thanks again... how can I ever repay you?

PS. Since this happened I have been afraid to go online to do banking, do you think it is safe to do that now? Is it safe normally? I am so hesitant but I live outside of the country and my only access to the bank is online...

#9 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:24 PM

Posted 12 May 2006 - 09:26 AM

Hello Canadianmom, :thumbsup:


Well, it seems to be an empty file, which is weird. That "A" at the end is not showing in the log. That's also weird. It may just be a reference to the type of the file. Anyway jxlemq.dll is now showing in the log as missing, meaning that the deletion was successful. We can go ahead and fix the HJT entry now.

Scan with HijackThis and put a checkmark against the following entry:

O20 - Winlogon Notify: -nrxrzndh - C:\WINDOWS\System32\jxlemq.dll (file missing)

Close Internet Explorer/all other browsers and windows, except HijackThis and click on fix checked.

========================

The programs you have installed are good programs that we recommend, except prevx. Prevx 2005 is said to have had some intrusion issues. I don't use it myself and don't know much about it. I'll be giving you in my next post a list of good alternatives that you can consider.

Norton Antivirus is old because we didn't pay for the renewal... i guess i should uninstall it eh?

Now that would worry me. Yes, indeed, you should install an antivirus immediately, update it, run a full system scan, and uninstall Norton. I don't know which version you have, but earlier versions are a little difficult to remove installations. They have special tools for them. You can visit here to find out more about it.
Here are some good and free antivirus programs that you can choose from. Make sure that you install only one of them because having two antivirus programs running at the same time would make your system less secure as they would conflict with each other making the system more vulnerable.

Grisoft AVG from here : http://free.grisoft.com/doc/1
AntiVir Free from here : http://www.free-av.com/
Avast Home Edition from here : http://www.avast.com/eng/down_home.html

I'll also be giving some links for a few good free firewalls in my next post when all is clean.

As I said my husband uses morpheus, but he claims he will give it up if it means not getting infected again. is it probable that that was the source?

They claim that "All third party bundles have been removed from Morpheus as of version 4.9.2. Current versions have an embedded banner ad but install no third party software". I can't say that it's the cause of your problems, but as I said earlier I am not a fan of file sharing programs in general. They may be clean themselves, but what you download through them may not be. It's worth remembering that P2P filesharing is one way to get computer infected and compromised really quickly. And it doesn't matter whether you are using 'clean' P2P software or not.. you don't know what state the computer you are sharing with is in.

Does/did the malware affect my connection on messenger? I use a webcam regularly and have not been able to get the sound to work? We have a ATI All in wonder card (that we don't know how to use totally) so it might be that and unrelated to the virus, etc.? Just wondering...

Were you able to use the webcam with the sound before? You could try uninstalling and then reinstalling your webcam via Add/Remove Programs in the control panel. You could also contact the webcam support and/or try the following links and see if they can help. I don't think the problem is malware related.

http://www.bleepingcomputer.com/forums/f/56/windows-xp-home-and-professional/

http://www.windowsbbs.com/forumdisplay.php?f=13

http://www.geekstogo.com/forum/index.php?showforum=5

http://pcpitstop.ibforums.com/index.php

http://support.microsoft.com/default.aspx?...b;EN-US;q307918

PS. Since this happened I have been afraid to go online to do banking, do you think it is safe to do that now? Is it safe normally? I am so hesitant but I live outside of the country and my only access to the bank is online...


I didn't see any sign of hacking or keylogging in your logs. Your Ewido and Panda results didn't show anything to that effect either. The infection you had is not the kind that would do that. Having said all this, I would also like to point outthat there is no 100% guarantee. The ultimate protection is your surfing habits.

Let's do one more scan to be on the safe side.

Please download F-Secure Blacklight (blbeta.exe) and save to your C:\ drive.
1. Open a command window by going to Start > Run and typing: cmd
2. Copy/paste or type the following in the command window:

C:\blbeta.exe /expert

3. Hit "Enter" to start the program and then close the cmd box.
4. Accept the user agreement and click "Next".
5 Click "Scan".
6. After the scan is complete, click "Next", then "Exit". BlackLight will create a log in C:\ drive named "fsbl-xxxxxxx.log" (the xxxxxxx will be the date and time of the scan).
7. The log will have a list of all items found. Do not choose to rename any yet! I want to see the log first because legitimate items can also be present...like "wbemtest.exe".
8. Exit Blacklight and post the contents of the log in your next reply and a fresh HijackThis log, please.

Note: If you download Blacklight to your desktop, just double-click to run from there and it will create the "fsbl-xxxxxxx.log" on your desktop.

It would be a good idea to scan with Panda one more time too to see if it's still flagging anything. Clean your temp files and cookies with Ccleaner like you did before, prior to scanning, to cut down the scanning time for Panda and post the results along with the fsblxxxxxx.log and the fresh HijackThis log taken after a reboot. Thanks. :flowers:

#10 amateur

amateur

    Malware Fighter


  • Malware Response Team
  • 2,775 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:24 PM

Posted 18 May 2006 - 02:18 PM

Due to lack of response, this thread will now be closed. If you need this topic reopened, please PM me or a moderator with the address of the thread.and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users