2 weeks ago I had various viruses an IT pro helpfully removed them. I am an old 'Wanadoo' user so am using Orange Webmail. I can open all file types from my hard drive so it isn't an associations problem . When I try to download from an email the % downloaded box opens and the save location. Once the location is entered the download appears to complete but there is no file in the location. I tried going back to an earlier e-mail and re-downloading a file. The fact there was already a file of that name was picked up but when I 'Ok'd' to overwrite the original vanished and no new file there. Have tried various Doc Docx pdf files but none download or open. (haven't tried xls as though these used to download they never opeded on clicking I always had to open excel then use it to open the file.)
I am not sure what IE I am using but I have Windows Vista on a Dell Vostro.
Is there something I haven't checked?