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Need Help With This Log


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#1 Nuitaran

Nuitaran

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Posted 02 May 2006 - 07:02 PM

My fiancee's computer is doing som crazy stuff, strange things with her internet connection timing out. The problem might be hardware related, but just in case, could someone let me know if this log is clean and if not help me clean it? I've prescanned and removed with most of the programs you reccomended in the startup guide, but as she is running windows ME, not all of them ran properly. I did use Pest Patrol and Anti-Viuros from Computer Associates. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 7:56:47 PM, on 5/2/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\BCMWLTRY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST ANTI-SPAM\QSP-2.1.215.5\QOELOADER.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\CAVTRAY.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\CAVRID.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ FIREWALL\CA.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST PESTPATROL\PPACTIVEDETECTION.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETMSG.EXE
C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {7DB41198-E91C-381C-C2ED-D46A2E2D7897} - C:\WINDOWS\SYSTEM\NTOD32.DLL (file missing)
O2 - BHO: Class - {07C0B5BB-649E-8853-BC0D-D77DA5430D5F} - C:\WINDOWS\IEBJ32.DLL (file missing)
O2 - BHO: Class - {6F9B4B7B-3DF9-DBFD-32CB-C97C202BF5F0} - C:\WINDOWS\NETTB.DLL (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [IrMon] irmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Motorola Wireless Configuration Utility] C:\WINDOWS\SYSTEM\BCMWLTRY
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST ANTI-SPAM\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [VetAlert] C:\PROGRA~1\CA\ETRUST~1\ETRUST~3\VETMSG.EXE
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\PROGRAM FILES\CA\ETRUST EZ ARMOR\ETRUST PESTPATROL\PPACTIVEDETECTION.EXE"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe" -quiet
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.18.27/ttinst.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.90/images/PopupSh.ocx
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 24.92.226.9,24.92.226.101


Oh, PS she wants to keep the google toolbar.

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#2 perculator

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Posted 07 May 2006 - 01:11 PM

Hello and Welcome to the Bleeping Computer forums

Download CW-Shredder at the link below:
http://www.trendmicro.com/ftp/products/onl.../cwshredder.exe

Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Now run the updated CWShredder.
Click I Agree, then Fix and then Next, let it fix everything it asks about.
Close the program when it’s finished

Start hijackthis and put a check at the following lines

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {7DB41198-E91C-381C-C2ED-D46A2E2D7897} - C:\WINDOWS\SYSTEM\NTOD32.DLL (file missing)

O2 - BHO: Class - {07C0B5BB-649E-8853-BC0D-D77DA5430D5F} - C:\WINDOWS\IEBJ32.DLL (file missing)

O2 - BHO: Class - {6F9B4B7B-3DF9-DBFD-32CB-C97C202BF5F0} - C:\WINDOWS\NETTB.DLL (file missing)

O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.18.27/ttinst.cab

O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.90/images/PopupSh.ocx

now click fix checked
and close hijackthis

Reboot the computer in Windows’ Normal mode


Now make and post a fresh hijackthis log.
(make sure you post the whole hijackthis log)

Edited by perculator, 07 May 2006 - 01:12 PM.





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