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BSOD netio.sys After 8.1 upgrade


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#1 sssank

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Posted 18 November 2013 - 01:05 PM

Hello,

 

PLEASE WATCH SECOND POST

 

I subscribed myself in this forum 'cause I seen that you proposed a lot of working solutions for this error.

 

Yesterday I upgraded my system to 8.1 and this started a lot of annoying blue screens of death.

 

Every crash reports the same error:

Driver irql not less or equal, probably caused by netio.sys

 

BSOD appears only when a torrent applicaton is working.

 

I thought about an antivirus issue but, for now, I only have AVG, not other antivir or firewall app, neither bloatware.

I thought about a wifi card driver issue, I reinstalled them but it not worked.

 
Hope that someone could help me.
thanks a lot,
 
SSSANK
 
 
 
 

Edited by sssank, 18 November 2013 - 01:31 PM.


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#2 sssank

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Posted 18 November 2013 - 01:29 PM

UPDATED:

 

I found that probably i have the same issue of this thread:

http://www.bleepingcomputer.com/forums/t/514072/win-81-bsod-drivers-irql-not-less-or-equal-netiosys/

 

with a fast search in windows folder i found:

mfehidk.sys

 

Oh my god, this is the third time that mcafee gave me problems.

 

You adviced to run removal tool, I tried but it asks me for username and password, I never registered myself at MCAfee, I have no idea where to find these credential.

 

What can I do?

 



#3 Anshad Edavana

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Posted 18 November 2013 - 02:40 PM

Hi

 

 

 

I tried but it asks me for username and password,

 

It means you had "McAfee Family Protection" installed in the system. The username and password are part of the parental control feature. Please follow instructions from the below link to remove the "McAfee" properly.

 

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

 

 

 
  • If you have Family Protection installed, type your Administrator user name and password and click Next.
  • If you cannot authenticate, follow the on-screen instructions to obtain an uninstall code


#4 sssank

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Posted 18 November 2013 - 08:29 PM

The problem is that I uninstalled parental control from my computer. I never opened it or made a registration with username or password.

I just uninstalled it when bought this laptop with all other bloatware.

Maybe I uninstalled it but some residual remained in the system and now I can't remove anything without it.

What can I do?



#5 Anshad Edavana

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Posted 19 November 2013 - 12:07 AM

Hi

 

I suspect some registry entries related to the parental control is causing the issue. I did a search in internet and a lot of peoples are facing the same issues with "McAfee". It looks like a bug in the MCPR tool.

 

- Open Registry editor
- Go to this location HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\
- Check for the key Internet Content Filter
- Take a screen shot and post it with the next reply.

 

http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows



#6 sssank

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Posted 19 November 2013 - 02:40 PM

Perfect shot Anshad. You got it!

I deleted that registry folder and now I can run MCAfee removal tool without any credential, it simply skips at the next step.

Thanks a lot, you are seriously the most professional help in the web for the diagnosis of windows.

Thanks again,

SSSank






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