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Help: CPU won't stop running at 100%


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#1 ppc

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Posted 18 November 2013 - 03:00 AM

My CPU had been continuously running at 100% for several days now on my XP SP3 system. It began with the Windows Update bug where svchost was causing heavy CPU use. I ended up installing the updates manually, but the CPU is still running at 100%. It doesn't appear to be any one consistent thing causing it when checking the task manager. Just several different processes going back and forth with high numbers. It even seems to run normally when left idle. However when I try to perform a simple task, like checking email, it starts going haywire again with everything slowing down as well as a laggy choppy mouse cursor.

I can't seem to figure out what the issue is. I ran Malwarebytes and everything was clean. Any assistance in fixing this issue would be appreciated. Thanks


Edited by hamluis, 18 November 2013 - 05:15 PM.
Moved from XP to Am I Infected - Hamluis.


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#2 hamluis

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Posted 18 November 2013 - 11:01 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 ppc

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Posted 18 November 2013 - 02:17 PM

My results are below.

 

 

MiniToolBox by Farbar  Version: 13-07-2013

Ran by Cox Family (administrator) on 18-11-2013 at 12:58:20
Running from "C:\Documents and Settings\Cox Family\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/18/2013 01:31:27 AM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.7680
 
Error: (11/18/2013 01:31:22 AM) (Source: MsiInstaller) (User: DCXWLM71)
Description: Product: Microsoft .NET Framework 1.1 - Update '{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\COXFAM~1\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log.
 
Error: (11/18/2013 01:30:54 AM) (Source: MsiInstaller) (User: DCXWLM71)
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1.  The Windows installer cannot continue.
 
Error: (11/17/2013 10:33:30 AM) (Source: Application Error) (User: )
Description: Faulting application wna3100.exe, version 1.1.3.22, faulting module wna3100.exe, version 1.1.3.22, fault address 0x00072182.
Processing media-specific event for [wna3100.exe!ws!]
 
Error: (11/15/2013 04:13:53 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.7680
 
Error: (11/15/2013 04:13:51 PM) (Source: MsiInstaller) (User: DCXWLM71)
Description: Product: Microsoft .NET Framework 1.1 - Update '{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\COXFAM~1\LOCALS~1\Temp\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log.
 
Error: (11/15/2013 04:13:42 PM) (Source: MsiInstaller) (User: DCXWLM71)
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1.  The Windows installer cannot continue.
 
Error: (11/14/2013 00:33:15 PM) (Source: NativeWrapper) (User: )
Description: visualstudio7x80updatemsiexec.exe1.0.1722.5085kb28339411033643finstallx865.1.2600.2.3.0.7680
 
Error: (11/14/2013 00:32:49 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 1.1 - Update '{C0F0DCDC-99EA-4405-BDAE-CACABD3D2DF0}' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\TEMP\NDP1.1sp1-KB2833941-X86\NDP1.1sp1-KB2833941-X86-msi.0.log.
 
Error: (11/14/2013 00:32:36 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 1.1 -- Error 1706.No valid source could be found for product Microsoft .NET Framework 1.1.  The Windows installer cannot continue.
 
 
System errors:
=============
Error: (11/18/2013 00:56:42 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
Error: (11/18/2013 00:56:41 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error: 
%%126
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Ad-Aware (Version: 7.1.0.7)
Adobe Acrobat 7.0 Professional (Version: 7.0.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Fonts All (Version: 1.0)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS2 (Version: 12.000.000)
Adobe Illustrator CS3 (Version: 13.0)
Adobe InDesign CS2 (Version: 004.000.000)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player (Version: 10.1.3.18)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe SVG Viewer 3.0 (Version:  3.0)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
AviSynth 2.5
Bonjour (Version: 3.0.0.10)
bProtector for Windows
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MG5200 series MP Drivers
Canon My Printer
Carbonite (Version: 5.5.0 build 3621  (Oct-10-2013))
CCleaner (Version: 3.27)
Conexant D850 56K V.9x DFVc Modem
Copy Utility
Coupon Printer for Windows (Version: 5.0.0.2)
CouponBar (Version: 5.0.0.5)
Critical Update for Windows Media Player 11 (KB959772)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Media Experience (Version: 3.00)
Dell Picture Studio v3.0 (Version: 3.0.0)
Dell Support 5.0.0 (630)
Dell System Restore (Version: 2.00.0000)
Digital Line Detect (Version: 1.10)
Digital Shredder (Version: 2.0.0.0)
DivX 4.12 Codec
Epson Customer Participation (Version: 1.0.0.0)
EPSON TWAIN 5
EPSON WF-7010 Series Printer Uninstall
EpsonNet Print (Version: 2.4j)
Far Cry (Patch 1) (Version: 1.00.0000)
Far Cry (Patch 1.3) (Version: 1.00.0000)
Far Cry (Patch 1.31) (Version: 1.00.0000)
Far Cry (Patch 1.32) (Version: 1.00.0000)
Far Cry (Patch 1.33) (Version: 1.00.0000)
FontBook (Version: 0.1)
Fraps
Free Mp3 Wma Converter V 1.8.0
Free Opener (Version: 1.4)
Free Video to iPhone Converter version 2.1
Free Video to JPG Converter version 1.4
Free Video to Mp3 Converter version 3.1
Free WMA to MP3 Converter 1.08
G15A922EN (Version: 1.0.0.0)
Get High Speed Internet! (Version: 1.00.0000)
GGPO (Version: 0.29.1)
Google Chrome (Version: 31.0.1650.57)
Google Talk (remove only)
GoToAssist 8.0.0.480
HP Photosmart Plus B210 series Basic Device Software (Version: 22.0.334.0)
HP Photosmart Plus B210 series Help (Version: 140.0.54.54)
ImgBurn (Remove Only)
Inkscape 0.48.0 (Version: 0.48.0)
Intel® Extreme Graphics 2 Driver (Version: 6.14.10.4396)
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections (Version: 8.00.5000)
Internet Explorer Default Page (Version: 1.00.03)
iolo technologies' System Mechanic (Version: 12.0.0)
iPod for Windows 2006-03-23 (Version: 4.7.0)
iTunes (Version: 10.6.1.7)
Jasc Paint Shop Photo Album 5 (Version: 5.21)
Jasc Paint Shop Pro Studio, Dell Editon (Version: 1.01.0000)
Java Auto Updater (Version: 2.0.7.2)
Java™ 6 Update 37 (Version: 6.0.370)
K-Lite Codec Pack 7.0.0 (Standard) (Version: 7.0.0)
Learn2 Player (Uninstall Only)
LTCM Client
Macromedia Extension Manager (Version: 1.7.240)
Macromedia Flash 8 (Version: 8.00.0000)
Macromedia Flash 8 Video Encoder (Version: 1.00.0000)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Manga Studio EX 4.0
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Color Control Panel Applet for Windows XP (Version: 01.00.0177.00)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel Viewer 2003 (Version: 11.0.8173.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2003 (Version: 11.0.8305.0)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6612.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft XML Parser (Version: 8.20.8730.4)
Modem Helper (Version: 2.25)
Mozilla Firefox (3.0.17) (Version: 3.0.17 (en-US))
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
My Way Search Assistant (Version: 1.0.256)
NETGEAR WNA3100 wireless USB 2.0 adapter (Version: 1.01.206)
NetWaiting (Version: 2.5.12)
Norton 360 (Version: 5.2.2.3)
PDF Settings (Version: 1.0)
Photo Click (Version: 1.0.0)
PowerDVD 5.5
Qualxserve Service Agreement (Version: 1.11.0000)
QuickBooks Simple Start Special Edition (Version: )
QuickGamma 3.0.0.1 (Version: 3.0.0.1)
QuickTime (Version: 7.71.80.42)
RealPlayer
Revo Uninstaller 1.94 (Version: 1.94)
ScanToWeb
SmartUndelete (Version: 2.4)
Sonic Copy Module (Version: 2.0.0)
Sonic DLA (Version: 4.95)
Sonic Express Labeler (Version: 2.0.0)
Sonic RecordNow Audio (Version: 2.0.0)
Sonic RecordNow Data (Version: 2.0.0)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spybot - Search & Destroy 1.4 (Version: 1.4)
System Checkup 3.0 (Version: 3.0.5.1)
Tablet
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Videora iPod Converter 6 (Version: 6)
VLC media player 1.1.7 (Version: 1.1.7)
Watson (Version: 1.0.0)
WebFldrs XP (Version: 9.50.7523)
WinDirStat 1.1.2
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR archiver
WinZip (Version:  9.0 SR-1 (6224))
WordPerfect Office 12 (Version: 12.0.0.238)
Wuala (Version: 1.0.380.0)
Wuala CBFS (Version: 3.2.101.0)
Wuala OverlayIcons (Version: 1.0.0.1)
YouSendIt Express (Version: 2.11.2)
YouTube Downloader App 3.00 (Version: 3.00)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 2045.98 MB
Available physical RAM: 966.39 MB
Total Pagefile: 4961.36 MB
Available Pagefile: 4109.77 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.66 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:70.7 GB) (Free:14.08 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DCXWLM71
 
Administrator            Cox Family               Guest                    
HelpAssistant            SUPPORT_388945a0         
 
 
**** End of log ****
 
 


#4 hamluis

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Posted 18 November 2013 - 05:15 PM

The Application Management service terminated with the following error: %%126.

 

See All Replies .

 

Have no idea why you are getting error re Framework 1.1 (basically obsolete, superceded by later versions starting with 2.0).  I'd have to guess file damage and would try to reinstall NET 3.5, SP1 .

 

Guessing again...Visual Studio errors are probably related to MS.NET errors.

 

bProtector for Windows  seems to be malware, moving topic to Am I Infected.
 
Louis


#5 ppc

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Posted 18 November 2013 - 08:17 PM

I did the reinstall of NET 3.5, SP1. I'm not sure how to go about removing bProtector. I am still getting a laggy cursor and high CPU once I begin to perform simple tasks.


Edited by ppc, 19 November 2013 - 02:15 AM.


#6 ppc

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Posted 19 November 2013 - 07:22 PM

Could the bProtector be the cause of the high CPU? I ran a full scan with Malware Bytes which repaired a root kit issue, but did not fix my issue with the CPU and choppy cursor. Any assistance in solving this problem would be appreciated.




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