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Need help with Vista, thanks!


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9 replies to this topic

#1 mukiju

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Posted 17 November 2013 - 09:17 PM

Thank you ahead of time for your help. I am a newbie when it comes to computer stuff. Any help would be appreciated.

 

There are so many things wrong.

 

The fan seems to run in 2-5 minute intervals at least 3 times every 30 minutes.

 

Windows is trying to update anywhere from 1-20 updates which (of course), do not get updated. The computer then has to reverse all attempts and restart. After restart, it will usually start but this process takes up to 45 minutes.

 

It also freezes and runs very slow when playing combat games.

 

Recently, I tried to backup my files but at the end I was given and error message.



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#2 cryptodan

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Posted 17 November 2013 - 09:52 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 mukiju

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Posted 18 November 2013 - 11:06 PM

http://speccy.piriform.com/results/IBqGdSydjLbRHPj1NGpxZKu



#4 cryptodan

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Posted 19 November 2013 - 06:38 AM

Please download and use the following AVG Removal Tool.

Also please download and remove avast with this uninstaller

You have Microsoft Security Essentials which is better then then above 2

#5 mukiju

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Posted 19 November 2013 - 09:09 PM

 I will have to try and read more on Microsoft Security Essentials. I have removed (touch wood) both avg and avast.

 Thank you so very much with your help.



#6 cryptodan

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Posted 20 November 2013 - 06:24 AM

How is the PC doing now?

#7 mukiju

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Posted 20 November 2013 - 09:28 PM

It is a whole lot faster! And a lot quieter. I still seem to have to wait for the 'updates' to cancel themselves, but so far I am quite happy!

Thank you again,

 

Murray



#8 cryptodan

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Posted 21 November 2013 - 06:37 AM

What updates?

#9 mukiju

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Posted 21 November 2013 - 01:47 PM

Here is the details for one of many.

 

Security Update for Windows Vista for x64-based Systems (KB2859537)

Installation date: ‎21/‎11/‎2013 9:21 AM

Installation status: Failed

Error details: Code 800719E4

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://go.microsoft.com/fwlink/?LinkId=309338

Help and Support:
http://support.microsoft.com



#10 cryptodan

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Posted 22 November 2013 - 06:37 AM

Try downloading it from here: http://www.microsoft.com/en-us/download/details.aspx?id=39846




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