Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How do I get rid of infections?


  • Please log in to reply
22 replies to this topic

#1 t96378

t96378

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 17 November 2013 - 09:09 PM

I'm not very computer savvy...but I'll try to describe what is going on. I have ads that pop up all the time (malware? is that what it is called?) and most recently Snapdo loaded on my computer along with Desk365. I surprised that I'm able to even type.

I had to go to my laptop, where I found your forum. I'm running Windows 7 on a Dell OptiPlex 755 (which originally had Widows Vista). Any help cleaning up this computer would be great. Thank You



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:01 AM

Posted 17 November 2013 - 10:31 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 17 November 2013 - 11:16 PM

I can copy it, but it won't paste here. What am I doing wrong?



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:01 AM

Posted 17 November 2013 - 11:43 PM

Are you using IE11?

If so try different browser.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 18 November 2013 - 12:34 PM

Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Java 7 Update 45
Adobe Flash Player 11.9.900.117
Adobe Reader 10.1.8 Adobe Reader out of Date!
Google Chrome 30.0.1599.101
Google Chrome 31.0.1650.57
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log`````````````````````` Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Java 7 Update 45
Adobe Flash Player 11.9.900.117
Adobe Reader 10.1.8 Adobe Reader out of Date!
Google Chrome 30.0.1599.101
Google Chrome 31.0.1650.57
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

#6 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 18 November 2013 - 12:35 PM

I finally got it! Thanks ahead of time for your help.

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:01 AM

Posted 18 November 2013 - 07:16 PM

Go on...


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 08:31 AM

The 5th post, is the results.

#9 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 10:16 AM

Farbar Service Scanner Version: 10-11-2013
Ran by Jerry (administrator) on 19-11-2013 at 09:05:55
Running from "C:\Users\Jerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3SQOGP3O"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2013-11-16 11:03] - [2013-09-27 19:09] - 0497152 ____A (Microsoft Corporation) 79059559E89D06E8B80CE2944BE20228

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-10-10 14:50] - [2013-09-07 20:30] - 1903552 ____A (Microsoft Corporation) 40AF23633D197905F03AB5628C558C51

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****Farbar Service Scanner Version: 10-11-2013
Ran by Jerry (administrator) on 19-11-2013 at 09:05:55
Running from "C:\Users\Jerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3SQOGP3O"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2013-11-16 11:03] - [2013-09-27 19:09] - 0497152 ____A (Microsoft Corporation) 79059559E89D06E8B80CE2944BE20228

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-10-10 14:50] - [2013-09-07 20:30] - 1903552 ____A (Microsoft Corporation) 40AF23633D197905F03AB5628C558C51

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

#10 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 10:33 AM

MiniToolBox by Farbar Version: 13-07-2013
Ran by Jerry (administrator) on 19-11-2013 at 09:22:20
Running from "C:\Users\Jerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3SQOGP3O"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15279 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : OptiPlex
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Intel® 82566DM-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1E-C9-6A-B2-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b134:b5c6:1856:4d75%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.45(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 17, 2013 9:55:07 PM
Lease Expires . . . . . . . . . . : Wednesday, November 20, 2013 8:55:55 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234888905
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4B-77-71-00-1E-C9-6A-B2-74
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.westell.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:9a:3a3c:cd98:6c80(Preferred)
Link-local IPv6 Address . . . . . : fe80::9a:3a3c:cd98:6c80%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dslrouter.westell.com
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:806::1008
74.125.225.9
74.125.225.14
74.125.225.0
74.125.225.1
74.125.225.2
74.125.225.3
74.125.225.4
74.125.225.5
74.125.225.6
74.125.225.7
74.125.225.8


Pinging google.com [74.125.225.8] with 32 bytes of data:
Reply from 74.125.225.8: bytes=32 time=40ms TTL=56
Reply from 74.125.225.8: bytes=32 time=38ms TTL=56

Ping statistics for 74.125.225.8:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 40ms, Average = 39ms
Server: dslrouter.westell.com
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=158ms TTL=48
Reply from 206.190.36.45: bytes=32 time=97ms TTL=48

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 97ms, Maximum = 158ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 1e c9 6a b2 74 ......Intel® 82566DM-2 Gigabit Network Connection
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.45 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.45 276
192.168.1.45 255.255.255.255 On-link 192.168.1.45 276
192.168.1.255 255.255.255.255 On-link 192.168.1.45 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.45 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.45 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:9d38:6ab8:9a:3a3c:cd98:6c80/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::9a:3a3c:cd98:6c80/128
On-link
10 276 fe80::b134:b5c6:1856:4d75/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 00:17:47 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:15:57 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073

Error: (11/18/2013 00:06:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 11:26:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: Plus-HD-1.3-bho.dll_unloaded, version: 0.0.0.0, time stamp: 0x526021f5
Exception code: 0xc0000005
Fault offset: 0x0688aead
Faulting process id: 0xed8
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (11/18/2013 11:22:00 AM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver


System errors:
=============
Error: (11/19/2013 05:52:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (11/19/2013 05:52:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (11/19/2013 02:20:03 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 11:10:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (11/18/2013 10:48:12 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 10:27:47 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 08:55:19 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 00:06:39 PM) (Source: Serial) (User: )
Description: The serial driver detected a hardware failure on device \Device\Serial0 and will disable this device.

Error: (11/17/2013 09:55:41 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater17.1.2 service failed to start due to the following error:
%%2

Error: (11/17/2013 09:55:31 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabUpdate service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 00:17:47 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:15:57 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073

Error: (11/18/2013 00:06:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 11:26:47 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.16428525b664cPlus-HD-1.3-bho.dll_unloaded0.0.0.0526021f5c00000050688aeaded801cee4832d8cf3b8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEPlus-HD-1.3-bho.dll998552ae-5076-11e3-a321-001ec96ab274

Error: (11/18/2013 11:22:00 AM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver


=========================== Installed Programs ============================

24x7 Help (Version: 2.1.0.34)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
AOL Toolbar
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.23.0)
Ask Toolbar Updater (Version: 1.2.0.20007)
AVG SafeGuard toolbar (Version: 17.1.2.1)
Bonjour (Version: 3.0.0.10)
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 2.0
Canon MP620 series MP Drivers
Canon My Printer
Canon Utilities Solution Menu
Cartwheel Shopping (Version: 1.3.0.1758)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
DefaultTab (Version: 2.2.8.0)
Desk 365 (Version: 1.14.20)
DMUninstaller
Download Updater (AOL Inc.)
DownloadTerms (Version: 1.0)
Google Chrome (Version: 31.0.1650.57)
Google Earth (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
iLivid (Version: 4.0.0.2901)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® Management Engine Interface
Intel® Active Management Technology
iTunes (Version: 10.7.0.21)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
LessTabs (Version: 1.7.1.0)
Lightspark 0.5.3-git (Version: 0.5.3-git)
McAfee Security Scan Plus (Version: 2.1.121.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Picasa 3 (Version: 3.9)
Plus-HD-1.3 (Version: 1.29.153.2)
PowerDVD DX (Version: 8.2.5711)
QuickTime (Version: 7.72.80.56)
Qwiklinx (Version: 1.6.0.1758)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
Savings Hero (Version: 1.27.153.10)
Search Protect by conduit (Version: 1.7.0.72)
Severe Weather Alerts (Version: 1.23.0.0)
Snap.Do (Version: 1.167.1.12640)
Snap.Do Engine (Version: 1.167.1.12640)
Software Version Updater (Version: 1.1.3.8)
Spybot - Search & Destroy (Version: 2.0.12)
SweetPacks A1 Toolbar for IE (Version: 6.17.1.25)
TidyNetwork
Torch (Version: 25.0.0.3359)
Trusted Saver (Version: 1.27.153.5)
Tube Dimmer (Version: 2.6.43)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Updater (Version: 2.6.43)
Wajam (Version: 1.80)
WeatherBlink Toolbar
WordOv (Version: 3)
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: Intel® Active Management Technology - SOL (COM3)
Description: Intel® Active Management Technology - SOL
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: Serial
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Canon MP620 ser Network
Description: Canon MP620 ser Network
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Canon
Service: StillCam
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 3956.61 MB
Available physical RAM: 1256.53 MB
Total Pagefile: 7911.4 MB
Available Pagefile: 3487.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.02 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.79 GB) (Free:183.61 GB) NTFS

========================= Users: ========================================

User accounts for \\OPTIPLEX

Administrator Guest Jerry


**** End of log ****
MiniToolBox by Farbar Version: 13-07-2013
Ran by Jerry (administrator) on 19-11-2013 at 09:22:20
Running from "C:\Users\Jerry\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3SQOGP3O"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15279 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : OptiPlex
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Intel® 82566DM-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1E-C9-6A-B2-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b134:b5c6:1856:4d75%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.45(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 17, 2013 9:55:07 PM
Lease Expires . . . . . . . . . . : Wednesday, November 20, 2013 8:55:55 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234888905
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4B-77-71-00-1E-C9-6A-B2-74
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.westell.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:9a:3a3c:cd98:6c80(Preferred)
Link-local IPv6 Address . . . . . : fe80::9a:3a3c:cd98:6c80%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dslrouter.westell.com
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:806::1008
74.125.225.9
74.125.225.14
74.125.225.0
74.125.225.1
74.125.225.2
74.125.225.3
74.125.225.4
74.125.225.5
74.125.225.6
74.125.225.7
74.125.225.8


Pinging google.com [74.125.225.8] with 32 bytes of data:
Reply from 74.125.225.8: bytes=32 time=40ms TTL=56
Reply from 74.125.225.8: bytes=32 time=38ms TTL=56

Ping statistics for 74.125.225.8:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 40ms, Average = 39ms
Server: dslrouter.westell.com
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=158ms TTL=48
Reply from 206.190.36.45: bytes=32 time=97ms TTL=48

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 97ms, Maximum = 158ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 1e c9 6a b2 74 ......Intel® 82566DM-2 Gigabit Network Connection
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.45 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.45 276
192.168.1.45 255.255.255.255 On-link 192.168.1.45 276
192.168.1.255 255.255.255.255 On-link 192.168.1.45 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.45 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.45 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:9d38:6ab8:9a:3a3c:cd98:6c80/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::9a:3a3c:cd98:6c80/128
On-link
10 276 fe80::b134:b5c6:1856:4d75/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 00:17:47 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:15:57 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073

Error: (11/18/2013 00:06:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 11:26:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16428, time stamp: 0x525b664c
Faulting module name: Plus-HD-1.3-bho.dll_unloaded, version: 0.0.0.0, time stamp: 0x526021f5
Exception code: 0xc0000005
Fault offset: 0x0688aead
Faulting process id: 0xed8
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (11/18/2013 11:22:00 AM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver


System errors:
=============
Error: (11/19/2013 05:52:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (11/19/2013 05:52:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (11/19/2013 02:20:03 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 11:10:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (11/18/2013 10:48:12 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 10:27:47 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 08:55:19 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D0A108D9-4249-4E7D-9E1B-C0D7E69E4C2F} because another computer on the network has the same name. The server could not start.

Error: (11/18/2013 00:06:39 PM) (Source: Serial) (User: )
Description: The serial driver detected a hardware failure on device \Device\Serial0 and will disable this device.

Error: (11/17/2013 09:55:41 PM) (Source: Service Control Manager) (User: )
Description: The vToolbarUpdater17.1.2 service failed to start due to the following error:
%%2

Error: (11/17/2013 09:55:31 PM) (Source: Service Control Manager) (User: )
Description: The DefaultTabUpdate service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10515

Error: (11/18/2013 00:57:54 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 00:17:47 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:15:57 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3073

Error: (11/18/2013 00:06:12 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3073

Error: (11/18/2013 00:06:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/18/2013 11:26:47 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.16428525b664cPlus-HD-1.3-bho.dll_unloaded0.0.0.0526021f5c00000050688aeaded801cee4832d8cf3b8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEPlus-HD-1.3-bho.dll998552ae-5076-11e3-a321-001ec96ab274

Error: (11/18/2013 11:22:00 AM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver


=========================== Installed Programs ============================

24x7 Help (Version: 2.1.0.34)
Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Reader X (10.1.8) (Version: 10.1.8)
AOL Toolbar
Apple Application Support (Version: 2.2.2)
Apple Mobile Device Support (Version: 6.0.0.59)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.15.23.0)
Ask Toolbar Updater (Version: 1.2.0.20007)
AVG SafeGuard toolbar (Version: 17.1.2.1)
Bonjour (Version: 3.0.0.10)
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 2.0
Canon MP620 series MP Drivers
Canon My Printer
Canon Utilities Solution Menu
Cartwheel Shopping (Version: 1.3.0.1758)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
DefaultTab (Version: 2.2.8.0)
Desk 365 (Version: 1.14.20)
DMUninstaller
Download Updater (AOL Inc.)
DownloadTerms (Version: 1.0)
Google Chrome (Version: 31.0.1650.57)
Google Earth (Version: 7.1.1.1888)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
iLivid (Version: 4.0.0.2901)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Intel® Management Engine Interface
Intel® Active Management Technology
iTunes (Version: 10.7.0.21)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
LessTabs (Version: 1.7.1.0)
Lightspark 0.5.3-git (Version: 0.5.3-git)
McAfee Security Scan Plus (Version: 2.1.121.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Picasa 3 (Version: 3.9)
Plus-HD-1.3 (Version: 1.29.153.2)
PowerDVD DX (Version: 8.2.5711)
QuickTime (Version: 7.72.80.56)
Qwiklinx (Version: 1.6.0.1758)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE 10.3 (Version: 10.3)
Roxio Creator DE 10.3 (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio Update Manager (Version: 6.0.0)
Savings Hero (Version: 1.27.153.10)
Search Protect by conduit (Version: 1.7.0.72)
Severe Weather Alerts (Version: 1.23.0.0)
Snap.Do (Version: 1.167.1.12640)
Snap.Do Engine (Version: 1.167.1.12640)
Software Version Updater (Version: 1.1.3.8)
Spybot - Search & Destroy (Version: 2.0.12)
SweetPacks A1 Toolbar for IE (Version: 6.17.1.25)
TidyNetwork
Torch (Version: 25.0.0.3359)
Trusted Saver (Version: 1.27.153.5)
Tube Dimmer (Version: 2.6.43)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Updater (Version: 2.6.43)
Wajam (Version: 1.80)
WeatherBlink Toolbar
WordOv (Version: 3)
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: Intel® Active Management Technology - SOL (COM3)
Description: Intel® Active Management Technology - SOL
Class Guid: {4d36e978-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: Serial
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Canon MP620 ser Network
Description: Canon MP620 ser Network
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Canon
Service: StillCam
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 3956.61 MB
Available physical RAM: 1256.53 MB
Total Pagefile: 7911.4 MB
Available Pagefile: 3487.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.02 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.79 GB) (Free:183.61 GB) NTFS

========================= Users: ========================================

User accounts for \\OPTIPLEX

Administrator Guest Jerry


**** End of log ****

#11 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 02:00 PM

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.19.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Jerry :: OPTIPLEX [administrator]

Protection: Enabled

11/19/2013 12:51:53 PM
mbam-log-2013-11-19 (12-51-53).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 205640
Time elapsed: 5 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
I didn't get the first scan copied and pasted here before I restarted my computer...so I ran it again and these are the results. I did delete around 1200 items that it found the first time around!

#12 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:01 AM

Posted 19 November 2013 - 02:48 PM

MBAR?

rKill?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#13 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 11:02 PM

Rkill 2.6.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/19/2013 09:59:56 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
C:\Users\Jerry\Desktop\rkill\rkill-11-19-2013-10-00-00.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

#14 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,682 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:09:01 AM

Posted 19 November 2013 - 11:11 PM

MBAR?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 t96378

t96378
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:10:01 AM

Posted 19 November 2013 - 11:36 PM

I tried posting MBAR earlier and it said the post was too large. If I would have been thinking I would have divided it
in half. I cannot find the results and trying to run it again, it says no problems found. Sorry about that.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users