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Surf Sidekick 3


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#1 JiggaZed

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Posted 02 May 2006 - 06:05 PM

I got Surf Sidekick 3 yesterday and have been quite annoyed ever since. I tried some basic attempts at getting rid of it, but nothing worked. While searching for a solution today, I came across this website and from what I've seen so far, it looks like you guys are able to fix most problems.

So how exactly would I go about getting rid of SSK?

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#2 quietman7

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Posted 02 May 2006 - 06:44 PM

Welcome JiggaZed

Please see the self-help tutorial How To Remove Surf Sidekick 2 Or 3 and VCClient.
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#3 JiggaZed

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Posted 23 May 2006 - 10:31 PM

I tried to follow these instructions, but at step 7:

Look for and uninstall the following entries if found in the Add/Remove Programs window.

Surf Sidekick
Surf Sidekick 2
Surf Sidekick 3

It may prompt about whether or not you are sure you want to remove this program. Reply Yes to this prompt. It will then uninstall the program.

If there is no Add/Remove Programs entry for this programs, click on Start, then Run and type the followin in the Open: field:

C:\Program Files\SurfSideKick 3\Ssk.exe /u

and press the OK button. A code will be displayed that it will ask you to enter. Enter this code and reboot. Once back to your desktop continue with the rest of the fix.


SSK doesn't show up in my Add/Remove Programs list, and typing in C:\Program Files\SurfSideKick 3\Ssk.exe /u into Run doesn't ask me to enter a code, it simply opens my C:/Program folder.

#4 quietman7

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Posted 24 May 2006 - 04:14 AM

OK lets try this.

Download Brute Force Uninstaller and save it to your desktop
  • Right click the file on your Desktop, and choose Extract
    All
    .
  • Click Next.
  • In the box to choose where to extract the files to:
  • Click Browse.
  • Click on the + sign next to My Computer
  • Click on Local Disk C: or whatever your primary drive is.
  • Click Make New Folder
  • Type in BFU
  • Click Next, and uncheck the Show Extracted Files box
    and then click Finish.
Download sidekickFix.bat (right click on that link and choose save as)
  • Place sidekickFix.bat in your C:\BFU - folder. (Important!)
  • Close all browsers and explorer folders.
  • Double-click on sidekickFix.bat
  • Click Yes and follow the prompts, when prompted to restart the PC please do so.

When done go back to the tutorial and follow the directions for deleting related files and folders.
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#5 JiggaZed

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Posted 24 May 2006 - 07:23 PM

Awesome. It worked.

Thank you so much, quietman7, and Grinler as well for making the guide.

#6 quietman7

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Posted 24 May 2006 - 07:40 PM

Your welcome JiggaZed. Glad to hear the problem was resolved.

Grinler puts a lot of effort into the self-help guides and I'm sure he appreciates you taking the time to thank him.
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#7 JiggaZed

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Posted 24 May 2006 - 08:37 PM

I followed all of the instructions in the SSK Removal Guide, but still experienced some pop ups.

I decided that SSK3 must have had some side effects which gave me adware so I scanned my system with AdAware SE. I was right that I had a lot of adware so I cleaned it all up with AdAware but I'm still getting popups. Could you recommend a program, quietman7? Or should I post a HijackThis log?

#8 quietman7

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Posted 25 May 2006 - 05:15 AM

What type of popups are you getting and what do they say? Are you being told your computer is infected and you need to download anything? Are the popups advising you to go to any strange sites?
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#9 JiggaZed

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Posted 25 May 2006 - 05:22 PM

The popups are just simple advertisements. The thing I don't understand is that I'm getting these popups even when Mozilla FireFox isn't running. A new one pops up every couple minutes.

The most annoying part is when I'm playing a game or watching a movie in full screen and it'll minimize because a popup came up.

Here are screenshots of the popups that have came up in the last 5 minutes.

Posted Image

Posted Image

Posted Image

#10 quietman7

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Posted 25 May 2006 - 05:31 PM

Its time to have a deeper look as to what's going on with your system by creating a hijackthis log. This will help us to identify and remove the malware files responsible for your problems.

I suggest you read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#11 JiggaZed

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Posted 25 May 2006 - 05:37 PM

What would you suggest I put in the topic title, quietman7?

#12 quietman7

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Posted 25 May 2006 - 05:50 PM

Something like: Problem with Annoying Popups
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