Hi and thank you for reading me
Several days ago, I launched a in-depth scan with avast! and a few problems popped-up. Most of them were called PUP and were located in my Temporary Internet Files. I found the ones for IE and deleted them but I don't know if Mozilla has its own separate files. Furthermore, one identified as a trojan was located in my Windows Defender scans file (I have the name of the specific infected file if that might help) but I can't find it and even if I did, I don't know what to do with it. Do I just delete it or do I have to do anything else ?
Also prior to that scan, I had very bad network connexion problems. I basically couldn't have access to the web for one of those three reasons :
- Home network but no Internet access
- Unidentified network with Internet access
- Unidentified network and no Internet access
Someone suggested that I might be infected so I did the scan. Now after that, my connexion is much better but not flawless, so I'm wondering if those PUP's might have something to do with it.
Lastly, I've been trying to download .exe files from several hosting sites and everytime I do, in the last few seconds of my download, Mozilla freezes. Seconds later, the file is supposedly on my computer and what I find instead is a file named trzF636.tmp The problem only ever comes with hosting sites and it's K-I-L-L-I-N-G me !
So yeah, those are basically all of my problems and I don't know if I'm really infected because now, when I scan my computer, nothing shows up ! I've just invested in a better A/V program but I'd like to get rid of any potential threat before I install anything new.
I hope I was clear enough in my explanation and if not, do feel free to ask me any question I'd feel very grateful to anyone who can help
Edited by Lullay, 17 November 2013 - 07:39 PM.