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PC freeze-unfreezes, freeze-unfreezes once every hour...


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#1 smythology

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Posted 17 November 2013 - 01:01 PM

A month ago I installed a Creative SoundBlaster X-Fi SB 1240 external sound card but uninstalled it five minutes later because it was screwing up any media I tried to play, on or offline. I already have an RME Babyface sound interface to play and record with. But since I uninstalled the Creative, my PC does this freeze-start-freeze-start routine once every hour. It does it about five times lasting four seconds or so altogether. Then is back to normal until an hour later...

 

It occurs on the minute of the hour I boot up. So if I boot up at 9:17 am, it does it at 10:17, then 11:17 and so on...

 

How can I stop this? it's getting annoying and worrysome. Thanks

 

-st.

 

Rig:

Windows 7 Pro 64-bit SP1 (OEM)

ASRock Z77 Extreme 9

Intel Core i7 2600K Sandy Bridge

16GB DDR3

NVidia GForce GTX 550 Ti

RME Babyface external sound interface

 



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#2 smythology

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Posted 17 November 2013 - 02:09 PM

My opinion:Leftovers in the registry from the old card is doing this.

 

Fresh install, Drivers, and you're good to go.

I think It's too complicated to study this behaviour further.

 

Fresh Install of Win7 you mean?


Edited by hamluis, 17 November 2013 - 06:29 PM.


#3 hamluis

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Posted 17 November 2013 - 06:26 PM

Please...do not reinstall Windows...let's look at some data first.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 smythology

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Posted 17 November 2013 - 11:18 PM

Thanks, here you go (Speccy shot at bottom):

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Robin (administrator) on 17-11-2013 at 20:14:18
Running from "C:\Users\Robin\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/17/2013 08:12:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/17/2013 08:11:23 AM) (Source: TabletServiceWacom) (User: )
Description: Could not init tablet driver
 
Error: (11/17/2013 08:11:21 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/16/2013 07:22:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/16/2013 07:22:00 AM) (Source: TabletServiceWacom) (User: )
Description: Could not init tablet driver
 
Error: (11/16/2013 07:21:57 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/15/2013 04:46:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/15/2013 04:45:39 PM) (Source: TabletServiceWacom) (User: )
Description: Could not init tablet driver
 
Error: (11/15/2013 04:45:36 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/14/2013 03:47:56 PM) (Source: WTabletServicePro) (User: )
Description: Prefs: Failed to get user path
 
 
System errors:
=============
Error: (11/17/2013 08:13:32 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
Error: (11/17/2013 08:13:32 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: 
%%1330
 
To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
 
Error: (11/17/2013 08:11:37 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:37 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:37 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:31 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:26 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:23 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/17/2013 08:11:21 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (11/16/2013 07:24:08 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error: 
%%1069
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2013-08-03 17:47:01.440
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:47:01.411
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:59.363
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:59.335
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:57.274
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:57.246
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:55.158
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:55.131
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:53.077
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-08-03 17:46:53.045
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
µTorrent (Version: 3.2.1.28086)
3DSexVilla2 (Version: 2.114.001)
4Videosoft MKV Video Converter
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.3)
Adobe Flash Player 12 Plugin (Version: 12.0.0.3)
Adobe Help Manager (Version: 4.0.244)
Adobe Photoshop CS6 (Version: 13.0)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Apple Application Support (Version: 2.3.2)
Apple Mobile Device Support (Version: 6.0.1.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft PhotoStudio 5.5
Asmedia ASM106x SATA Host Controller Driver (Version: 1.3.1.000)
ASRock App Charger v1.0.5
ASRock eXtreme Tuner v0.1.217
ASRock InstantBoot v1.29
ASRock SmartConnect v1.0.6
ASRock XFast RAM v2.0.9
Atheros Client Installation Program (Version: 10.0)
Audacity 2.0.4 (Version: 2.0.4)
Autodesk DirectConnect 2012 64-bit (Version: 6.0.443.0)
BIOSAgentPlus by eSupport.com
Bonjour (Version: 3.0.0.10)
Broadcom Management Programs (Version: 14.8.10.5)
Broadcom NetLink Controller (Version: 14.8.5.1)
Canon CanoScan LiDE 90 User Registration
Canon iP2700 series Printer Driver
Canon iP2700 series User Registration
Canon Utilities Easy-PhotoPrint EX
CanoScan LiDE 90
CCleaner (Version: 3.28)
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
CPUID CPU-Z 1.67.1
DivX Setup (Version: 2.6.1.44)
DVDFab 9.0.4.0 (15/05/2013)
ESET NOD32 Antivirus (Version: 5.2.9.1)
Etron USB3.0 Host Controller (Version: 0.111)
ffdshow x64 v1.2.4496 [2012-12-13] (Version: 1.2.4496.0)
Flvto Youtube Downloader (Version: 0.4.0)
Free WMV To MOV Converter (Version: 1.0.0)
Gapminder World 0.0.6 (x86 en-US) (Version: 0.0.6)
GForce MTP VSM 64 bit PreRequisites x64 (Version: 1.0.0)
GForce MTP VSM PreRequisites (Version: 1.0.0)
GIMP 2.8.6 (Version: 2.8.6)
Google Chrome (Version: 31.0.1650.57)
Google Earth (Version: 7.1.1.1888)
Google SketchUp Pro 8 (Version: 3.0.3117)
Google Update Helper (Version: 1.3.21.165)
GoZ DS4 (64bit) (Version: 1.2.1.56)
HAL 9000 [Full Screen] Basic Screen Saver
HAL9000_C7screen
HAL9000_Console
Hauptwerk (Version: 4.0.0.724)
Intel® Manageability Engine Firmware Recovery Agent (Version: 1.0.0.35342)
Intel® Management Engine Components (Version: 8.0.3.1427)
Intel® OpenCL CPU Runtime
Intel® Processor Graphics (Version: 8.15.10.2696)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
Intel® Smart Connect Technology 2.0 x64 (Version: 2.0.1083.0)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® Trusted Connect Service Client (Version: 1.23.605.1)
InWorldz Viewer 1.4.8.1 (Version: 1.4.8.1)
IrfanView (remove only) (Version: 4.35)
IsoBuster 2.8.5 (Version: 2.8.5)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
K-Lite Codec Pack 7.1.0 (Basic) (Version: 7.1.0)
LAME v3.99.3 (for Windows)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Small Business 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 23.0.1 (x86 en-US) (Version: 23.0.1)
Mozilla Maintenance Service (Version: 23.0.1)
MSVCRT Redists (Version: 1.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
M-Tron Pro (64bit) version 2.1 (Version: 2.1)
M-Tron Pro version 2.1 (Version: 2.1)
MyFreeCodec
MyPaint 1.0.0 (Version: 1.0.0)
Native Instruments Alicias Keys (Version: 1.3.0.005)
Native Instruments Kontakt 5 (Version: 5.1.0.6066)
Nero 10 Movie ThemePack Basic (Version: 10.0.10600.6.0)
Nero BurnRights 10 Help (CHM) (Version: 1.0.10900)
Nero Control Center 10 (Version: 10.0.12900.2.6)
Nero ControlCenter 10 Help (CHM) (Version: 1.0.10900)
Nero Core Components 10 (Version: 2.0.16800.7.15)
Nero CoverDesigner 10 Help (CHM) (Version: 1.0.10900)
Nero DiscSpeed 10 (Version: 6.0.11400.18.100)
Nero DiscSpeed 10 Help (CHM) (Version: 1.0.10900)
Nero Express 10 (Version: 10.0.12300.23.100)
Nero Express 10 Help (CHM) (Version: 1.0.10900)
Nero InfoTool 10 (Version: 7.0.11400.15.100)
Nero InfoTool 10 Help (CHM) (Version: 1.0.10900)
Nero MediaHub 10 Help (CHM) (Version: 1.0.10900)
Nero Multimedia Suite 10 Essentials (Version: 10.0.10300)
Nero StartSmart 10 (Version: 10.0.12600.30.100)
Nero StartSmart 10 Help (CHM) (Version: 1.0.10900)
Nero Update (Version: 1.0.0018)
NVIDIA 3D Vision Controller Driver (Version: 275.33)
NVIDIA 3D Vision Controller Driver 275.33 (Version: 275.33)
NVIDIA 3D Vision Driver 311.06 (Version: 311.06)
NVIDIA Control Panel 311.06 (Version: 311.06)
NVIDIA Graphics Driver 311.06 (Version: 311.06)
NVIDIA HD Audio Driver 1.2.23.3 (Version: 1.2.23.3)
NVIDIA Install Application (Version: 2.1002.108.688)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX Plug-in for Autodesk Maya 2012 64 bit (Version: 2.60.0216.1828)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.1106)
NVIDIA Update 1.11.3 (Version: 1.11.3)
NVIDIA Update Components (Version: 1.11.3)
PDF Settings CS6 (Version: 11.0)
QuickTime (Version: 7.72.80.56)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek High Definition Audio Driver (Version: 6.0.1.6662)
RealUpgrade 1.1 (Version: 1.1.0)
REAPER (x64)
RME Fireface USB (Version: 1.0.36.0)
Samsung Kies (Version: 2.0.0.11034_5)
Samsung Story Album Viewer (Version: 1.0.0.13054_1)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.27.0)
Seagate Dashboard 2.0 (Version: 2.2.29.0)
SecondLifeViewer (remove only)
Should I Remove It (Version: 1.0.4)
Skype Click to Call (Version: 6.9.12585)
Skype™ 6.9 (Version: 6.9.106)
Snood 4
TeamViewer 7 (Version: 7.0.15723)
UAD drivers. This may take a while... (Version: 7.2.0.3900)
UAD Powered Plug-Ins (Version: 7.2.0.3900)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Vegas Pro 12.0 (64-bit) (Version: 12.0.367)
VIRTU MVP 2.1.114 (Version: 2.1.114)
VLC media player 2.0.5 (Version: 2.0.5)
Wacom Tablet (Version: 6.3.4-3)
WebTablet FB Plugin 32 bit (Version: 2.1.0.2)
WebTablet FB Plugin 64 bit (Version: 2.1.0.2)
Winamp (Version: 5.63 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Driver Package - RME Fireface USB (09/10/2013 1.0.36.0) (Version: 09/10/2013 1.0.36.0)
Windows Driver Package - Universal Audio Inc. (UAD2Pcie) UAD2DSP  (10/25/2011 6.01.0046) (Version: 10/25/2011 6.01.0046)
Windows Driver Package - Universal Audio Inc. (UAD2System) UAD2DSP  (10/25/2011 6.01.0046) (Version: 10/25/2011 6.01.0046)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver
XFast LAN v6.61 (Version: 6.61)
XP Codec Pack
YAMAHA Musicsoft Downloader 5 (Version: )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 29%
Total physical RAM: 16271.44 MB
Available physical RAM: 11400.93 MB
Total Pagefile: 32541.05 MB
Available Pagefile: 27244 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.31 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:238.37 GB) (Free:120.94 GB) NTFS
3 Drive e: (Storage) (Fixed) (Total:931.51 GB) (Free:184.2 GB) NTFS
4 Drive f: (Seagate Backup Plus Drive) (Fixed) (Total:465.76 GB) (Free:0.34 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MEURGYLS
 
Administrator            Guest                    Robin                    
UpdatusUser              
 
 
**** End of log ****
 


#5 hamluis

hamluis

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Posted 18 November 2013 - 02:23 PM

Your  \Device\HarddiskVolume2\Windows\SysWOW64\FsUsbExDisk.Syserrors seem to relate to your external hard drive and it's drivers/software.  I would uninstall the software/drivers and reinstall same.  I see no indication that the external drive itself has a problem, but the software does have a problem.  This error could also relates to Samsung Kies or other Samsung software you have installed.  I would try the Samsung software (uninstall/reinstall) first.

 

I have no idea about your hosts file errors...there is not enough info provided by you to give a clue.  Double-click on one of those in Event Viewer...to see the detail per Event Viewer...and post the same in your next post.

 

I see no evidence of any Creative drivers/processes currently on the system.  I suppose that your install may have damaged any number of other drivers but I can't tell.

 

You have a number of process updates scheduled...none of which I would consider necessary.  You might try eliminating all of them and running without such and see if the seemingly scheduled anomaly persists.

 

Louis






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