A relative has given me their Laptop (Win 7 Home Premium) to look at as it was refusing to boot up completely, after a lots of tests I ended up running the Samsung ESTool hard disk utility which posted many error. The recommendation at the end of the test from the estool software was to erase the hard disk. Problem is the user does not have a any disks for the laptop (she never made any), the Laptop wont boot so I cant make any, and I have no way of knowing if the area's that are producing the error are in the two support partitions (the errors are obviously in the main partition which why it wont boot). I do have original and genuine copies of Window 7 Pro and Windows 7 Ultimate, can I load one of them and down grade it to Home Pro and use the key which is on the label on the base of the laptop?
Is there any other alternatives?