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infected with unknown virus


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5 replies to this topic

#1 zeezzz

zeezzz

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Posted 17 November 2013 - 10:15 AM

i've run an anti virus program,i've removed all the viruses that the program has detected,but the problem with my computer still persists (constant blinking of the menus etc,).i've attached here the log created by combofix along with the other required logs.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537
Run by TOSHIBA at 19:02:26 on 2013-11-17
Microsoft Windows 7 Home Basic   6.1.7601.1.1252.1.1033.18.1956.776 [GMT 4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Beyluxe Messenger\Beyluxe Messenger.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\Program Files (x86)\Nero\Update\NASvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Users\TOSHIBA\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: SpeedAnalysis.com: {45564571-A21B-48ED-B584-69752EEE9C3D} - 
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [BeyluxeMessenger] "C:\Program Files (x86)\Beyluxe Messenger\Beyluxe Messenger.exe" /hide
uRun: [googletalk] C:\Users\TOSHIBA\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [Facebook Update] "C:\Users\TOSHIBA\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
mRun: [NBAgent] "c:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [ITSecMng] C:\Program Files (x86)\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
dRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOSHIB~1.LNK - C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:189
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:189
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: Add to TOSHIBA Bulletin Board - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: NameServer = 213.42.20.20 195.229.241.222 192.168.1.1
TCP: Interfaces\{FEBFDBFE-009B-4257-86E2-C4BF33957BB5} : DHCPNameServer = 213.42.20.20 195.229.241.222 192.168.1.1
TCP: Interfaces\{FEBFDBFE-009B-4257-86E2-C4BF33957BB5}\A41626261627 : DHCPNameServer = 213.42.20.20 195.229.241.222 192.168.1.1
TCP: Interfaces\{FEBFDBFE-009B-4257-86E2-C4BF33957BB5}\D616E676F6 : DHCPNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - 
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [Toshiba Registration] C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe
x64-IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom64.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2012-3-5 482384]
R1 aswKbd;aswKbd;C:\windows\System32\drivers\aswKbd.sys [2013-3-22 22600]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-1-28 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [2012-3-5 1809920]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-3-29 598312]
R2 PanService;PandoraService;C:\Program Files (x86)\PANDORA.TV\PanService\PandoraService.exe [2012-10-27 625816]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-8-14 39056]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R3 BtFilter;Bluetooth LowerFilter Class Filter Driver;C:\windows\System32\drivers\btfilter.sys [2010-10-18 42096]
R3 CeKbFilter;CeKbFilter;C:\windows\System32\drivers\CeKbFilter.sys [2012-3-5 20592]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-3-5 38096]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-8-26 413800]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-4-19 161384]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-3-5 247400]
S3 taphss6;Anchorfree HSS VPN Adapter;C:\windows\System32\drivers\taphss6.sys [2013-6-21 42184]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-7-22 61976]
S4 RsFx0103;RsFx0103 Driver;C:\windows\System32\drivers\RsFx0103.sys [2009-3-30 311656]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 427880]
.
=============== Created Last 30 ================
.
2013-11-15 13:26:47 -------- d-----w- C:\Users\TOSHIBA\AppData\Local\{C8179141-D6F4-458E-881A-23453EBA219C}
2013-11-15 11:31:46 -------- d-sh--w- C:\$RECYCLE.BIN
2013-11-15 10:42:08 98816 ----a-w- C:\windows\sed.exe
2013-11-15 10:42:08 256000 ----a-w- C:\windows\PEV.exe
2013-11-15 10:42:08 208896 ----a-w- C:\windows\MBR.exe
2013-11-15 10:40:48 -------- d-s---w- C:\windows\SysWow64\Microsoft
2013-11-15 08:32:01 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E577C16D-EB73-445E-B1A7-6093992598E6}\offreg.dll
2013-11-15 06:50:30 0 ----a-w- C:\windows\SysWow64\sho69BC.tmp
2013-11-14 18:02:01 0 ----a-w- C:\windows\SysWow64\shoD54.tmp
2013-11-03 13:08:53 0 ----a-w- C:\windows\SysWow64\sho4B82.tmp
.
==================== Find3M  ====================
.
2013-10-09 05:21:16 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-07 11:34:06 499712 ----a-w- C:\windows\SysWow64\msvcp71.dll
2013-09-07 11:34:06 348160 ----a-w- C:\windows\SysWow64\msvcr71.dll
2013-08-31 12:13:55 0 ----a-w- C:\windows\SysWow64\sho57F2.tmp
.
============= FINISH: 19:03:28.50 ===============
 

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#2 HelpBot

HelpBot

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Posted 22 November 2013 - 10:20 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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#3 nasdaq

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Posted 22 November 2013 - 10:49 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: Turorial
Link 1
Link 2

IMPORTANT !!! Save ComboFix.exe to your Desktop

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe and follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall

Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Please paste the logs in your next reply DO NOT ATTACH THEM.
Let me know what problem persists.

#4 zeezzz

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Posted 23 November 2013 - 12:57 PM

I think the problem is with my keyboard,because i've found that the problem occurs only when the right arrow key is pressed.Its function continues even when the key is released.Everything keeps moving to the right.

Thanks for replying,will you please let me know if it is safe to uninstall combofix now as i'm sure my computer is uninfected?



#5 nasdaq

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Posted 23 November 2013 - 02:22 PM

Time for housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall


#6 nasdaq

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Posted 28 November 2013 - 09:31 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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