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Sweetpacks??


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#1 Elle999

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Posted 17 November 2013 - 08:21 AM

My computer is running very slow, especially when starting up. I typically run Malwarebytes every week or so and some "Sweetpacks" items seem to show up each time.  I cannot seem to totally get rid of whatever is on here.  Thanks in advance for the assistance.



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#2 quietman7

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Posted 17 November 2013 - 08:40 AM

Sweetpacks is a bundle of applications which uses emoticons and animations for online chat, messaging and communication. Sweetpacks is used by ad networks, media publishers and websites as a way to recoupe business costs. The bundle includes a toolbar/add-on (SweetIM) for messenger programs which adds animations, emoticons, offers Videos, games and pictures.

SweetPacks is commonly bundled with and installed by other free programs that you download from the Internet and can be difficult to remove because it modifies various browser settings and registry keys. Once installed, SweetPacks will install the SweetPacks or SweetIM Toolbar in your browser and change your homepage and search engine defaults to use sweetim.com so some security scanners will detect is as Adware or a Potentially Unwanted Program (PUP).


Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

Important: Do not reboot your computer until you complete the next step.

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Please download Junkware Removal Tool thisisujrt.gif by thisisu and save it to your Desktop.
  • Close all open programs and shut down any protection/security software now to avoid potential conflicts.
  • Double-click on JRT.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.
These tools will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

The vendor provides these removal instructions which also include changing browser settings (homepage and search) back to default.
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