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Comodo caused BSOD on Win 7 PC


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#1 Dragonsen

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Posted 17 November 2013 - 04:57 AM

So, I installed Comodo Firewall as per recommendations here on all of my computers. All of them ran fine EXCEPT one. For some reason, this one pc, which I just finished cleaning up from a nasty ZeroAccess Rootkit, keeps crashing and causing a blue screen of death. I would love to get Comodo working on the pc so any assistance would be greatly appreciated.


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#2 noknojon

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Posted 24 November 2013 - 01:49 AM

Hi -

Please use this program to see if anything clashes with your Comodo -

 

Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
* Note: If a security program requests permission to access the Internet, allow it to do so.

 

Thank You -



#3 Dragonsen

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Posted 24 November 2013 - 10:52 PM

 Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0    
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Adobe Flash Player     11.9.900.152  
 Mozilla Firefox (25.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Online Games Manager ogmservice.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

 

Note that I enabled Windows Firewall after Comodo kept causing the BSODs.


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#4 noknojon

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Posted 25 November 2013 - 03:48 AM

After chasing around Comodo site, the main result was - This sounds like a failed install/uninstall.
Before attempting a re-install please try the appropriate forced uninstaller depending on the version of CIS in the link below.
Forced uninstaller tools
I would consider using both tools if you have previously had V5.X and attempted V6.X.

Thank You.





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