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#1 dan786

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Posted 16 November 2013 - 07:04 PM

 I have ie11 , firefox 25, and chrome/comodo dragon browsers.

 theses problems  most exclude chrome/dragon i have had for ab month plus

 

Firefox wise i cant install nor update adobe flash besides cant watch vids on few sites even after i reinstall the brower i still have the issue  when i hit the install i get redirected to  adobe.com  every time.

 

Chrome: main problem i have  is i have keep pressing f5 when im try view cars.com since it doesnt load right .

 

IE: this browers iv been having non stop problems with . In some ways seems about the same as firefox when comes vid watching wise but on my other pc i dont have ie probs so just on my desktop. Thats the half of the ie issue even in ie10 and now im on ie11 i have them still.  the other one i cant figure out is why am i still being asked to default ie when it is default.  it keeps asking to default after reopen the browser

 

ive ran virus scans , clean temp files , tried default reg premissions but non seem help any  on win 7 64bit

 

some how i manage to get flash player for firefox


Edited by dan786, 16 November 2013 - 07:22 PM.

gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


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#2 hamluis

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Posted 16 November 2013 - 08:58 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dan786

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Posted 16 November 2013 - 09:51 PM

http://speccy.piriform.com/results/5U3NzGFkzp0ohbsnsv0Uuy4

 

here snapshot

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by dan (administrator) on 16-11-2013 at 21:48:33
Running from "C:\Users\dan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/16/2013 05:19:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {ea257b03-2b15-4925-ad3b-07e05c91d17f}

Error: (11/16/2013 05:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3d04e492-0092-4735-8bdf-4fd922cd0e6f}

Error: (11/16/2013 01:09:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: UtherversePatcher.exe, version: 1.6.0.1, time stamp: 0x518accc7
Faulting module name: UtherversePatcher.exe, version: 1.6.0.1, time stamp: 0x518accc7
Exception code: 0xc0000005
Fault offset: 0x00072618
Faulting process id: 0x2c8
Faulting application start time: 0xUtherversePatcher.exe0
Faulting application path: UtherversePatcher.exe1
Faulting module path: UtherversePatcher.exe2
Report Id: UtherversePatcher.exe3

Error: (11/16/2013 00:34:45 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF37D5756) (80131506)

Error: (11/16/2013 00:30:38 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4175756) (80131506)

Error: (11/16/2013 00:28:52 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF5455756) (80131506)

Error: (11/16/2013 00:28:19 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF53E5756) (80131506)

Error: (11/16/2013 00:27:59 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF5455756) (80131506)

Error: (11/15/2013 11:25:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddWin32ServiceFiles: Unable to back up image of service Proactive Defence since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.
.

Error: (11/15/2013 11:25:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary szkg5.

System Error:
The system cannot find the file specified.
.


System errors:
=============
Error: (11/16/2013 09:45:39 PM) (Source: Service Control Manager) (User: )
Description: Peer Name Resolution Protocol%%-2140995069

Error: (11/16/2013 09:45:39 PM) (Source: PNRPSvc) (User: )
Description: 0x80630203

Error: (11/16/2013 05:14:08 PM) (Source: Service Control Manager) (User: )
Description: amdkmafd

Error: (11/16/2013 05:14:08 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2

Error: (11/16/2013 05:14:08 PM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (11/16/2013 03:24:16 PM) (Source: Service Control Manager) (User: )
Description: amdkmafd

Error: (11/16/2013 03:24:15 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2

Error: (11/16/2013 03:24:15 PM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (11/16/2013 02:18:56 PM) (Source: Service Control Manager) (User: )
Description: amdkmafd

Error: (11/16/2013 02:18:56 PM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2


Microsoft Office Sessions:
=========================
Error: (11/16/2013 05:19:19 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {ea257b03-2b15-4925-ad3b-07e05c91d17f}

Error: (11/16/2013 05:04:46 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3d04e492-0092-4735-8bdf-4fd922cd0e6f}

Error: (11/16/2013 01:09:18 PM) (Source: Application Error)(User: )
Description: UtherversePatcher.exe1.6.0.1518accc7UtherversePatcher.exe1.6.0.1518accc7c0000005000726182c801cee2f6f63b45deC:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\UtherversePatcher.exeC:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\UtherversePatcher.exe3564acea-4eea-11e3-8554-50e54944b49b

Error: (11/16/2013 00:34:45 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF37D5756) (80131506)

Error: (11/16/2013 00:30:38 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4175756) (80131506)

Error: (11/16/2013 00:28:52 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF5455756) (80131506)

Error: (11/16/2013 00:28:19 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF53E5756) (80131506)

Error: (11/16/2013 00:27:59 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF5455756) (80131506)

Error: (11/15/2013 11:25:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddWin32ServiceFiles: Unable to back up image of service Proactive Defence since QueryServiceConfig API failed

System Error:
The system cannot find the file specified.

Error: (11/15/2013 11:25:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary szkg5.

System Error:
The system cannot find the file specified.


CodeIntegrity Errors:
===================================
  Date: 2013-04-13 12:28:34.697
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-25 20:41:38.880
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-25 20:41:38.849
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-23 22:44:46.059
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 22:34:47.269
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 16:42:06.727
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 14:53:12.738
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 13:28:45.152
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 13:11:15.129
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-22 23:13:03.793
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.9.900.152)
Catalyst Control Center InstallProxy (Version: 2012.0704.2139.36919)
Cisco Connect (Version: 1.4.11194.0)
Comodo Dragon (Version: 30.0.0.0)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Eraser 6.0.10.2620 (Version: 6.0.2620)
Etron USB3.0 Host Controller (Version: 0.115)
Kaspersky Security Scan (Version: 12.0.1.117)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
RealDownloader (Version: 1.5.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer Cloud (Version: 17.0.2)
Realtek High Definition Audio Driver (Version: 6.0.1.6622)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller Pro 3.0.7 (Version: 3.0.7)
RuneScape Launcher 1.2.3 (Version: 1.2.3)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Speccy (Version: 1.24)
SUPERAntiSpyware (Version: 5.6.1020)
swMSM (Version: 12.0.0.1)
Tweaking.com - Windows Repair (All in One) (Version: 2.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
UpdateService (Version: 1.0.0)
Utherverse 3D Client (Version: 1.9.4662)
VS10Runtimex64 (Version: 1.0.0)

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 8189.24 MB
Available physical RAM: 6117.1 MB
Total Pagefile: 27031.42 MB
Available Pagefile: 25189.68 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.31 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:870.93 GB) NTFS

========================= Users: ========================================

User accounts for \\DARK-PC

Administrator            dan                      Guest                    
limited                  


**** End of log ****

 thnks in advance. 


gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#4 dan786

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Posted 16 November 2013 - 09:54 PM

is it ok if the 2 programs are in my download folder that i have set  in firefox for were to save at?


gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#5 hamluis

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Posted 17 November 2013 - 12:18 PM

Your AV reflects a "disabled" status, which is a problem, IMO.  I see no AV program listed among installed programs.

 

Can you provide some details why it should reflect such status?

 

Why would there be no critical updates prior to Nov 2013...when the O/S reflects an install date of Aug 2012?

 

Just on the face of the two items mentioned above...I'd say that you have increased system vulnerability to malware needlessly.

 

Louis



#6 dan786

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Posted 17 November 2013 - 12:24 PM

Your AV reflects a "disabled" status, which is a problem, IMO.  I see no AV program listed among installed programs.

 

Can you provide some details why it should reflect such status?

 

Why would there be no critical updates prior to Nov 2013...when the O/S reflects an install date of Aug 2012?

 

Just on the face of the two items mentioned above...I'd say that you have increased system vulnerability to malware needlessly.

 

Louis

i dont know but it shows updates from before nov.  on the updatelist i have from add remove it shows all from jan -nov 2013, as for the security thing  im still trying figure out what to use since avast causes me have slow problems browse wise and cis  got on my nervs . but anyways  i noticed that there few programs didnt get uninstalled for what ever the reason is when i uninstalled them


Edited by dan786, 17 November 2013 - 01:23 PM.

gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#7 dan786

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Posted 19 November 2013 - 09:04 AM

does this mean i have to reinstall windows  ?


gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#8 hamluis

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Posted 19 November 2013 - 11:13 AM

Does what...mean that you have to reinstall Windows 7?

 

I don't think that your system problems have been pinpointed yet...if it's hardware or some malware situations...reinstalling Windows may be ineffective, IMO.

 

Your system seems to have a number of file problems...the system seems to be vulnerable to malware.  If it were mine, I'd try to eliminate/affirm the prospect of being infected before I did anything else.

 

If that proved negative..;.I'd check out the system hardware.

 

Only then...after having eliminated the possibilities of malware and hardware...would I attempt a clean install, assuming that I was no closer to the cause of my system problems.

 

Louis



#9 dan786

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Posted 19 November 2013 - 11:17 AM

i ran avast , bit defender free , emsisoft , stopzilla avm free, panda cloud , malwarebytes at diff times and they all came up none detected besides other programs , dr web cureit , nod32 scan , trend micro house call


is there away i can screen shot the update list that shows updates from before nov ?

 

 

 is there hardware  testing programs to check see if there's problems?


Edited by dan786, 19 November 2013 - 11:29 AM.

gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#10 hamluis

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Posted 19 November 2013 - 11:31 AM

To what purpose?

 

When I review reports like Speccy and MiniToolBox...I just comment on what I see (or don't see) in the reported data.  The interpretation of what I see...I try to provide.

 

Proving or disproving...what is reflected in Speccy and/or MiniToolbox...can serve no purpose, IMO.  Whether your system is current with critical updates...is only a part of determining whether or not the system is vulnerable to malware.  I'd think that you would be more concerned about why your AV reflects a "disabled" status, since it cannot protect the system if it is indeed...disabled.

 

In any case...if it makes you feel better...post whatever you will.

 

Your topic title is "web browser problems" yet there is no documentation indicating that any "browser problems" exist.  If you look over your listed errors...you will see that.

 

Yet there is, IMO, sufficient evidence (looking at all errors reported and the Speccy data) to indicate that the system may be infected...IMO.  Initiating a new topic in the Am I Infected forum...could affirm/refute that particular concept.

 

Louis



#11 dan786

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Posted 19 November 2013 - 11:36 AM

i did post what kind problem's im having with my web browsers in the first post , its hard for me to describe them in words


Edited by dan786, 19 November 2013 - 11:37 AM.

gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit


#12 dan786

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Posted 19 November 2013 - 11:46 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by dan (administrator) on 19-11-2013 at 11:43:25
Running from "C:\Users\dan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/18/2013 09:43:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary ehpehcga.

System Error:
The system cannot find the file specified.
.

Error: (11/18/2013 07:55:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary ehpehcga.

System Error:
The system cannot find the file specified.
.

Error: (11/18/2013 02:30:55 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {301fd985-d160-497c-9066-80f5b1876245}

Error: (11/18/2013 01:58:30 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4955756) (80131506)

Error: (11/18/2013 00:10:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: Utherverse.exe, version: 0.0.0.0, time stamp: 0x5270461a
Faulting module name: Utherverse.exe, version: 0.0.0.0, time stamp: 0x5270461a
Exception code: 0xc0000005
Fault offset: 0x0000304f
Faulting process id: 0xdb8
Faulting application start time: 0xUtherverse.exe0
Faulting application path: Utherverse.exe1
Faulting module path: Utherverse.exe2
Report Id: Utherverse.exe3

Error: (11/16/2013 05:19:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {ea257b03-2b15-4925-ad3b-07e05c91d17f}

Error: (11/16/2013 05:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3d04e492-0092-4735-8bdf-4fd922cd0e6f}

Error: (11/16/2013 01:09:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: UtherversePatcher.exe, version: 1.6.0.1, time stamp: 0x518accc7
Faulting module name: UtherversePatcher.exe, version: 1.6.0.1, time stamp: 0x518accc7
Exception code: 0xc0000005
Fault offset: 0x00072618
Faulting process id: 0x2c8
Faulting application start time: 0xUtherversePatcher.exe0
Faulting application path: UtherversePatcher.exe1
Faulting module path: UtherversePatcher.exe2
Report Id: UtherversePatcher.exe3

Error: (11/16/2013 00:34:45 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF37D5756) (80131506)

Error: (11/16/2013 00:30:38 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4175756) (80131506)


System errors:
=============
Error: (11/19/2013 08:40:58 AM) (Source: Service Control Manager) (User: )
Description: amdkmafd

Error: (11/19/2013 08:40:58 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (11/19/2013 08:40:34 AM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2

Error: (11/18/2013 07:55:27 PM) (Source: Service Control Manager) (User: )
Description: avast! Antivirus

Error: (11/18/2013 08:39:35 AM) (Source: Service Control Manager) (User: )
Description: amdkmafd

Error: (11/18/2013 08:39:34 AM) (Source: Service Control Manager) (User: )
Description: LiveUpdate%%2

Error: (11/18/2013 08:39:35 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

Error: (11/17/2013 11:15:45 PM) (Source: Service Control Manager) (User: )
Description: Peer Name Resolution Protocol%%-2140995069

Error: (11/17/2013 11:15:45 PM) (Source: PNRPSvc) (User: )
Description: 0x80630203

Error: (11/17/2013 08:48:30 PM) (Source: Service Control Manager) (User: )
Description: amdkmafd


Microsoft Office Sessions:
=========================
Error: (11/18/2013 09:43:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary ehpehcga.

System Error:
The system cannot find the file specified.

Error: (11/18/2013 07:55:02 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary ehpehcga.

System Error:
The system cannot find the file specified.

Error: (11/18/2013 02:30:55 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {301fd985-d160-497c-9066-80f5b1876245}

Error: (11/18/2013 01:58:30 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4955756) (80131506)

Error: (11/18/2013 00:10:21 PM) (Source: Application Error)(User: )
Description: Utherverse.exe0.0.0.05270461aUtherverse.exe0.0.0.05270461ac00000050000304fdb801cee46478d322f0C:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\Utherverse.exeC:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\Utherverse.exe4da11554-5074-11e3-9895-50e54944b49b

Error: (11/16/2013 05:19:19 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {ea257b03-2b15-4925-ad3b-07e05c91d17f}

Error: (11/16/2013 05:04:46 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {3d04e492-0092-4735-8bdf-4fd922cd0e6f}

Error: (11/16/2013 01:09:18 PM) (Source: Application Error)(User: )
Description: UtherversePatcher.exe1.6.0.1518accc7UtherversePatcher.exe1.6.0.1518accc7c0000005000726182c801cee2f6f63b45deC:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\UtherversePatcher.exeC:\Program Files (x86)\Utherverse Digital Inc\Utherverse VWW Client\UtherversePatcher.exe3564acea-4eea-11e3-8554-50e54944b49b

Error: (11/16/2013 00:34:45 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF37D5756) (80131506)

Error: (11/16/2013 00:30:38 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5472 - Fatal Execution Engine Error (000007FEF4175756) (80131506)


CodeIntegrity Errors:
===================================
  Date: 2013-04-13 12:28:34.697
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-25 20:41:38.880
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-25 20:41:38.849
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-11-23 22:44:46.059
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 22:34:47.269
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 16:42:06.727
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 14:53:12.738
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 13:28:45.152
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-23 13:11:15.129
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2012-11-22 23:13:03.793
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.9.900.152)
Advanced Uninstaller PRO - Version 11 (Version: 11)
avast! Free Antivirus (Version: 9.0.2008)
Catalyst Control Center InstallProxy (Version: 2012.0704.2139.36919)
Cisco Connect (Version: 1.4.11194.0)
Comodo Dragon (Version: 30.0.0.0)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Eraser 6.0.10.2620 (Version: 6.0.2620)
Etron USB3.0 Host Controller (Version: 0.115)
Kaspersky Security Scan (Version: 12.0.1.117)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 25.0.1 (x86 en-US) (Version: 25.0.1)
Mozilla Maintenance Service (Version: 25.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA 3D Vision Driver 327.23 (Version: 327.23)
NVIDIA Control Panel 327.23 (Version: 327.23)
NVIDIA Graphics Driver 327.23 (Version: 327.23)
NVIDIA Install Application (Version: 2.1002.133.889)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.2723)
RealDownloader (Version: 1.5.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer Cloud (Version: 17.0.2)
Realtek High Definition Audio Driver (Version: 6.0.1.6622)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller Pro 3.0.7 (Version: 3.0.7)
RuneScape Launcher 1.2.3 (Version: 1.2.3)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Speccy (Version: 1.24)
SUPERAntiSpyware (Version: 5.6.1020)
swMSM (Version: 12.0.0.1)
Tweaking.com - Windows Repair (All in One) (Version: 2.0.1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
UpdateService (Version: 1.0.0)
Utherverse 3D Client (Version: 1.9.4662)
VS10Runtimex64 (Version: 1.0.0)

========================= Memory info: ===================================

Percentage of memory in use: 27%
Total physical RAM: 8189.24 MB
Available physical RAM: 5948.08 MB
Total Pagefile: 27031.42 MB
Available Pagefile: 24654.01 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:872.41 GB) NTFS

========================= Users: ========================================

User accounts for \\DARK-PC

Administrator            dan                      Guest                    
limited                  


**** End of log ****


i dont know if any thing changed.


gigabyte 990fxa ud7, amd fx 4100 quadcore , 8gb corsair ram, msi n570gtx pe/oc twin frozer III, pc power cooling950 silencer psu, wd 1tb hd
win 7 prem 64bit





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