Hello and welcome to Bleeping Computer.
From what you are describing, you problem did not start happening until you replaced the 1 GB RAM module in slot #2 with a 2 GB module.
RAM mismatch could be one of the culprits. In other words, sometimes RAM modules from different manufacturers do not always play together well in the same computer system. The RAM may be the correct type, it's just the electronics inside the dies that don't get along well.
Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List Winsock Entries
- List last 10 Event Viewer log
- List Installed Programs
- List Devices
- List Users, Partitions and Memory size.
- List Minidump Files
- List Restore Points
and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Next, we need a better understanding as to how your computer system is currently setup.
Go to Piriform's website
, and click the big
- Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.
- You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all
. Click Next
. Open up the extracted folder and double-click on Speccy.
====================Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
You will see the following prompt:
- Now, at the top, click File > Publish Snapshot
- Click Yes > then Copy to Clipboard
Now, once you are back in the forum topic you are posting in, click the
button. Right-click in the empty space of the Reply box and click Paste
. Then, click Add Reply
below the Reply box.Congrats! You have just posted your specs!
Once you have posted the above information, we'll take it from there.
Edited by MrBruce1959, 16 November 2013 - 02:23 PM.