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Comp. High Fan Speed and Wont Turn On


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#1 shmanesmith

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Posted 15 November 2013 - 10:09 PM

Hi there,

 

I have recently had a problem with my computer. I have an alienware and when I push the power button on everything turns on except the front alien head on the front of the case and when the computer turns on you can tell the fans are all running very high and the computer does nothing. Monitor reads no input and the computer just sits in high idle. I turn it off and on and eventually the computer will boot up. I can tell this by the front alien head finally lights up and the computer fans will run high for about 3 secs and then idle down. When the computer finally turns on and I go to play a video game it takes forever to load to the point where it wont respond. I ordered new ram and installed it today but made no difference, I don't know if it is my PSU starting to go and its on its last legs. I would just really like some tips or info. Thank you.



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#2 MrBruce1959

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Posted 16 November 2013 - 11:38 PM

Okay let's see if we can get this problem under control.
 
First, in order for me to help you better, I need you to post some information about your computer.
  • Go to Piriform's website, and click the big download.png button.

    Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

    You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
  • After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
  • Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
    speccyq.png

    Now, at the top, click File > Publish Snapshot

    You will see the following prompt:
    publish.png

    Click Yes > then Copy to Clipboard

    copydi.png

    Now, once you are back in the forum topic you are posting in, click the replyji.png button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

    Congrats! You have just posted your specs!
  • Next:

    Please download MiniToolBox, save it to your desktop and run it.
    Checkmark the following checkboxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

    Thanks in advance and hopefully you can get these two tools to run, that would help me out a lot.

    Bruce.

Edited by MrBruce1959, 16 November 2013 - 11:41 PM.

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My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:




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