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# Mozilla will not download dds.scr, would not allow yahoo mail search, HELP

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### #1 elgaucho

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Posted 15 November 2013 - 01:47 PM

Few days ago I tried to download CCleaner and at that time I believe I made wrong decisions by not reading all the "Next" tabs that appeared. Consequently I started receiving instant messages from Scotty (WinPatrol) trying to stop me from authorizing registry changes. I did it, I followed what it said and nothing bad happened till I wanted to start using CCleaner and stupidly I crave in to the authorization for CCleaner to change registry.
My Mozilla started surfing slower, I lost the capacity to search into my yahoo mail, I will click on Okcupid and a windown will pop up, words will appear high-lightened and a search box will appear next to it.
I tried entering this forum and Mozilla will keep rolling and rolling without loading the page (frozen page).
What should I do?
I know I had 25 threats detected by ESET but only 1 was erased.
Thank you
Alex.

Edited by elgaucho, 15 November 2013 - 01:47 PM.

### #2 elgaucho

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Posted 15 November 2013 - 01:50 PM

### #3 elgaucho

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Posted 15 November 2013 - 02:01 PM

After 30 minutes DDS.scr is ready to be used on my download folder, I doubled clicked on 3 different occasions, restarted my PC 3 times but will not run. Why?

### #4 elgaucho

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Posted 15 November 2013 - 02:04 PM

### #14 elgaucho

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Posted 15 November 2013 - 04:01 PM

I might be able to borrow a netbook (not much speed or capacity at all) in the next 24hs. Nothing quick.
I might be able to borrow a netbook (not much speed or capacity at all) in the next 24hs. Nothing quick.

### #15 noknojon

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Posted 15 November 2013 - 04:39 PM

Please do it if you can -

In the time that you are waiting, this is the first job =>

Please follow the instructions in THIS PREP GUIDE starting at Step #6.

NOTE - If you cannot complete a step, skip it and continue.

You may need to add that you will be posting from another computer. If this will be the case, please try to have 1 or 2 spare USB Flash Drives to transfer programs / files to your "sick" computer.....

If the proper DDS logs are created, then make a NEW TOPIC and post it to =>
Virus, Trojan, Spyware, and Malware Removal Logs area -

Post the New Topic even if you are not able to create any logs, and describe your basic problems.

There are too many errors and problems - - -

The Experts there will look after you with programs that I can not run here ........

Thank You -

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