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Microsoft Update not working/runs endlessly


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#1 Ed M.

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Posted 15 November 2013 - 11:36 AM

When trying to run subject program, the screen runs continually, showing "Checking for the latest updates for your computer".   Have tried using the microsoft fix/troubleshooting" program (several times) and it shows 4 issues found/not fixed as: 

Service registration is missing or corupt

Windows Update error 0x8007000D

Problems installing recent updates

Problems installing recent updates

 

I am using:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name EOMCKAMEY
System Manufacturer Dell Inc.
System Model Dimension 4700
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2793 Mhz
BIOS Version/Date Dell Inc. A09, 6/22/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name EOMCKAMEY\Edmond O. McKamey
Time Zone Central Standard Time
Total Physical Memory 2,560.00 MB
Available Physical Memory 1.78 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.09 GB
Page File C:\pagefile.sys
AVG Free Edition 2014

Malwarebytes Anti-Malware 1.75.0.1300

 

 

 



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#2 Romeo29

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Posted 15 November 2013 - 12:21 PM

- Download Windows Repair all in One, and run it

- Choose Start Repairs tab, click Start button

- Select Repair Windows Updates and Set Windows Service to Default, click Start button

 

Has your PC recently been infected by malware?



#3 Ed M.

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Posted 15 November 2013 - 12:59 PM

Attached File  Microsoft update screen.doc   158.5KB   2 downloadsI ran the Windows Repair all in One, following your directions.  Restarted computer (per direction) and then tried Windows Update again.

Problem remains, with screen running continuously...searching/checking for latest updates etc.

 

Have run both AVG and Malwarebytes (both full and short scans) and no issues present.


Edited by Ed M., 15 November 2013 - 01:00 PM.


#4 Romeo29

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Posted 15 November 2013 - 09:52 PM

Download IE update manually from https://technet.microsoft.com/en-us/security/bulletin/ms13-088

Be careful in picking correct version. Update IE and then try again.


Edited by Romeo29, 15 November 2013 - 10:01 PM.


#5 Ed M.

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Posted 16 November 2013 - 12:05 AM

I tried to update IE Verson 8.0.6001.18702 BUT after (a screen or so) did see list of about 22 updates needed.  I tried to install those...BUT a screen opened stating such were ultimately NOT installed. I have tried to attach a screen shot of these 3 pages of failed updates but was unable to attach same because file(s) were too big to upload. Apparently all of the failed items (22) were due to an error code 0x80246008.

 

Please note that I am admittedly a layman with computers...I guess I still need specific help instructions....and I thank you for trying to help me.

Attached Files



#6 Romeo29

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Posted 16 November 2013 - 01:08 AM

Finish installing of IE, After this restart your system.

 

Run the Fixit tool for XP from here : http://support.microsoft.com/kb/971058

 

- Download this file : Attached File  winxp-udpate-fix.bat   104bytes   39 downloads on desktop

- Right-click on it and choose Run as administrator

- Try Windows Update again.



#7 Ed M.

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Posted 16 November 2013 - 01:11 AM

I deleted IE 8 from my computer and installed same all over again, going thru various steps (shown on screen) of checking, yada, yada....and after numerous operations, including "updates" rel. IE 8, computer shut down, restarted....more selections made....and finally have a replaced IE 8. 

 

Tried again....to run Windows Update...and screen still just runs endlessly saying, "Checking for the latest updates for your computer".



#8 Romeo29

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Posted 16 November 2013 - 01:35 AM

Did you run the Fixit tool and the BAT file I suggested? It is very important as it resets BITS service back to default values.

 

You may have to clean the IE temp files.

 

Download ATFCleaner

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


Edited by Romeo29, 16 November 2013 - 01:41 AM.


#9 Ed M.

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Posted 16 November 2013 - 01:39 AM

I did following:

Run the Fixit tool for XP from here : http://support.microsoft.com/kb/971058

 

- Download this file : batfile.gif  winxp-udpate-fix.bat   104bytes   0 downloads on desktop

- Right-click on it and choose Run as administrator

- Try Windows Update again.

 

Results:  From Fixit tool still have 4 issues not fixed.

Dowloaded the file to desktop but right clicked but did not see any option to Run as administrator....So I just Opened...Ran or whatever then happened...

Tried Windows Update again....Still runs endlessly.



#10 Romeo29

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Posted 16 November 2013 - 01:47 AM

What does Fixit tool show in the result ? Which issues are not fixed.



#11 Ed M.

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Posted 16 November 2013 - 02:11 AM

Three (3)Issues found and not fixed:

Service registration is missing or corrupt

Problems installing recent updates

Problems installing recent updates


Edited by Ed M., 16 November 2013 - 02:13 AM.


#12 Ed M.

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Posted 16 November 2013 - 02:16 AM

Not sure what time zone BC Advisor is in but....I am in CST and now 1:14 A.M.
Must temporarily leave this site...to get sleep.
Will review tomorrow and/or as any further help can be provided. I do appreciate what is being done for me.
Ed McKamey
<eomckamey@hotmail.com>

#13 Romeo29

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Posted 16 November 2013 - 08:27 AM

It appears that Windows Updates is not working very well for many of the XP users. They are doing something for it.

http://www.infoworld.com/t/microsoft-windows/microsoft-fix-windows-xp-update-svchost-redline-issue-soon-230940

 

In the meanwhile, you can try these :

http://support.microsoft.com/kb/555375

http://support.microsoft.com/kb/916251

http://support.microsoft.com/kb/883822

http://support.microsoft.com/kb/910337



#14 Ed M.

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Posted 16 November 2013 - 12:02 PM

Thank you Romeo29, BC Advisor.  As you indicate MS still has mucho problem.  How would one know when they have sucessfully corrected the problem?  Other than ea. day trying the site etc.....

 

Again, I give you AAAA for trying to help and finally locating what the REAL problem is at Microsoft itself.

 

Ed McKamey



#15 Jarnik

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Posted 15 December 2013 - 12:59 AM

I spent a lot of time solving this annoying problem with XP Windows Update. In the end this helped me. After restart automatic updates worked fine immediately as well as WU.

 

Internet Explorer need to be updated manually first with the latest cumulative security patch:

 

for IE8:

http://www.microsoft.com/en-us/download/details.aspx?id=40390

 

for IE7:

http://www.microsoft.com/en-us/download/details.aspx?id=41442

 

for IE6:

http://www.microsoft.com/en-us/download/details.aspx?id=41458

 

 

 

Please, give me your feedback on how this work for you.






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