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Windows Vista will not boot


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#1 FedMan

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Posted 15 November 2013 - 10:45 AM

With Vista (don't know the version but it old) running and while trying to connect a monitor to my lap top serial port, I got a blue screen error message that some file (don't know which) was corrupted. Computer would not respond so I eventually did a cold shutdown.  Now when I start the computer I get a screen saying Windows didn't shutdown properly and gives me the option to start in repair mode (recommended) or start normally.  No matter which option I choose, even with the system recovery disk in the DVD drive, I get a black screen and at the bottom of the screen a moving bar and Microsoft Corporation.  Depending on which option I choose the DVD spins up and stops, the hard drive will run for a while, turn off and the screen will go blank (in repair option) or the black screen with the moving bar stay up until a cold shutdown.



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#2 dc3

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Posted 15 November 2013 - 02:24 PM

What is the make and model of this laptop?

 

Why were you trying to connect an external monitor?

 

Can you boot into Safe Mode?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 FedMan

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Posted 15 November 2013 - 03:44 PM

It's a Dell Insprion.  Just a bigger screen and it worked for a good while.  I followed your advise to pervious poster.  F8 to get to safe mode.  Tried Safe Mode, Safe Mode with Network, Safe Mode with Cursor,, Last know good config, boot log, nothing seems to work,  It does scroll through some boot up but stops.



#4 FedMan

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Posted 16 November 2013 - 12:45 PM

If I use F* and select safe mode with network or with command prompt


Sorry that's F8



#5 dc3

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Posted 17 November 2013 - 10:28 AM

Do you have the installation disc for your version of Vista?


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#6 FedMan

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Posted 17 November 2013 - 12:53 PM

Sorry Bleepingcomputer would not let me sign in.  Had to get a new password and then it didn't work the first two times. Frustration at every turn.  No Vista was loaded when I bought the laptop,  I do have the system recovery disk but I can get to it.  the computer will not boot all the way.



#7 dc3

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Posted 17 November 2013 - 12:58 PM

It's a Dell Insprion. 

 

That is not the model.  The model would be like Inspiron 1545, or Inspiron 15R,etc.


Edited by dc3, 17 November 2013 - 01:05 PM.

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#8 FedMan

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Posted 17 November 2013 - 01:00 PM

It's Inspiron 1525. I do have what looks like an activation code.

#9 FedMan

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Posted 17 November 2013 - 01:04 PM

I do Have a Reinstallation DVD for Windows Vista Home premium.

I did the F2 and changed the boot sequence to the DVD. It tired to load the reinstall but seems to have stopped.

Tried to reinstall again and it does ends in a blank screen. BIOS ??

Edited by FedMan, 17 November 2013 - 02:01 PM.


#10 dc3

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Posted 17 November 2013 - 02:12 PM

Let's try to use the Dell Diagnostic Utility.

 

Follow the instruction at the website.


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#11 FedMan

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Posted 17 November 2013 - 03:12 PM

Ok I got an error code 0142 and a message 2000-0142. I went ahead with the full test with is performing now.

#12 FedMan

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Posted 18 November 2013 - 06:31 PM

dc3 - Are you still willing to help me here?



#13 dc3

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Posted 19 November 2013 - 07:48 AM

I'm still here.  There are times when the real world requires me to "take care of business".

 

That error code indicates that the hdd is failing.

 

Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
Click on the Browse for a file icon:
 
imgb1_zpsbb69e759.png
 
Right click on the Start orb startorb_zps06e1f985.png, then click on Downloads.  Scroll down to the SeaTools for DOS download and click on it.  This will load the ISO image, you will see the information listed as it is in the image below outlined in red.
 
imgb2_zps3f021ae7.png  
 
Click on the blue arrow (also outlined in red) to start burning the bootable CD.
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the long test and include the results in your next post in this topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 FedMan

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Posted 19 November 2013 - 09:16 PM

All following this thread - The Seagate site has been up graded and it will down load the bootable disk automatically. Follow the banner at the top for long test.

dc3 - Looks like the hhd is toast. Test results are: Failed an important diagnostic test. Repair unsuccessful. Drive is not responding. Long test failed.

Any chance of recovering data?

#15 dc3

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Posted 25 November 2013 - 11:07 AM

My apologies for the late response.

 

If the hdd will still spin up you could try using Recuva to retrieve your data.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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