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Possible infestation ("Preparing security options" on CTRL+ALT+DEL))


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#1 CaptainKillgore

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Posted 14 November 2013 - 05:05 PM

Hi there,

 

I am running Windows 7 SP1 x64 on a 240GB Corsair Performance SSD (with TRIM enabled and latest AHCI drivers), with all latest drivers (incl. SATA controllers).

My OS is currently crawling while it used to have decent booting speed --- and no issues whatsoever when it came to running applications --- prior to the occurrence of these slow-downs/freezes.

Applications are now taking forever too load and when trying to run the Task Manager, the "Preparing securitiy options" message pops up and is lingering dozens of minutes (seems like forever to me). The slow-downs/freezes led to some voluntary unclean turn-offs, which triggered some chkdsk at startup. OS is avaible now (not only in safe mode).

Had to narrow down the start services to the Microsoft ones exclusively though so as to speed up starting of the OS.

Needless to say that all the above prompted me to this very forum, as I am supecting some "good old" infestation (as conflicting or outdated drivers ruled out, etc.).

 

I had to boot in safe mode so as to run the latest ComboFix (so that it did not freeze as I only have, say, two minutes before my OS hangs on me). The ComboFix.txt log is available upon request for your learned consideration.

 

Assistance will be much appreciated as I am completely stuck.

 

Thanks and regards,

CaptainKillgore

 

 

 



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#2 Broni

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Posted 14 November 2013 - 07:29 PM

Since you ran Combofix...

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 CaptainKillgore

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Posted 15 November 2013 - 03:01 AM

Thanks for the heads up,  Broni.

Will do and report.

Thanks and regards,

CaptainKillgore



#4 CaptainKillgore

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Posted 15 November 2013 - 02:24 PM

Hi Broni,

Topic started in malware removal (same caption/header as I am clueless as to the nature of infestation, if any...).

DDS ran flawlessly (though in safe mode as I did not want to run the risk of the OS hanging up on me).

Many thanks in advance to those who will provide assistance. WIll be patient as I appreciate your time and efforts.

Thanks and regards,

CaptainKillgore



#5 Broni

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Posted 15 November 2013 - 08:10 PM

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