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VBS:FlufferMiner-D [Trj]


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17 replies to this topic

#1 witchswan

witchswan

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  • Location:Canada
  • Local time:08:06 PM

Posted 14 November 2013 - 02:43 PM

Avast Free 9 discovered 2 instances of this in the morning scan the infection was in 2 files

 

C:\Intel\Logs\IntelGFXCoin.log

C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-28D0924CE03B6C25EBB02D764AD96F88C0490FF2.bin.VF

 

These 2 files were moved to the Virus Chest when I clicked to fix them automatically.  Avast then suggested a boot scan which I did and it found another occurrence in

 

C:\Windows\temp\_avast_\unp73678918.tmp 

 

This file was deleted.  I have now done a full scan with MBAM which said no infection found.  Should I scan with anything else, or can I assume my system is clean?

 

Hoping for good news

Sue in Canada

 

 



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#2 nasdaq

nasdaq

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Posted 18 November 2013 - 10:07 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please restart the computer before running this security check.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 witchswan

witchswan
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Posted 18 November 2013 - 06:23 PM

Afternoon Nasdaq, thanks a million for helping me get the computer clean.  The day after I posted the help request the same Trojan showed up in the Avast quick scan in a Windows Defender scan file and the file was moved to the virus chest.  After that I did a full scan with Trend Micro Housecall, that reported my system clean.  I've run all the scans you mentioned in your post, here are the reports.

 

Sue in Canada

 

# AdwCleaner v3.012 - Report created 18/11/2013 at 16:57:42
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Sue - WITCH
# Running from : C:\Users\Sue\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

File Deleted : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\searchplugins\search.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKLM\Software\Conduit

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\prefs.js ]

Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.style", ".WRCN {display:none} #yui-main .tsrc_vnru .title + .WRCN, #yui-main #teoma-results .title + .WRCN {display:inline !important; background: url(\"I[...]
Line Deleted : user_pref("extensions.wrc.SearchRules.ask.com.url", "^hxxp(s)?\\:\\/\\/(.+\\.)?ask\\.com\\/.*");

[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\gs0207e2.Topaz\prefs.js ]


*************************

AdwCleaner[R0].txt - [1634 octets] - [18/11/2013 16:50:22]
AdwCleaner[S0].txt - [1530 octets] - [18/11/2013 16:57:42]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1590 octets] ##########

 

--------------------------------------

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Sue on 18/11/2013 at 17:03:05.81
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Sue\appdata\local\software"
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0030C189-C98C-43EA-BFE7-AF8AA8FD696C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{00A3C30D-5AA0-41E5-85A8-3E0AB94D2F4E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{00E2D4DB-BE65-4FB7-A212-7989835D246D}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{014A4466-933D-48EF-B15C-62F18F446807}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{017E0D25-B97C-4673-A16A-0AECD4A2B61C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0196A144-9D44-4273-884D-CB5240E9EB74}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{020D0A1B-6257-4FC9-BC6D-054D1E70A92C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0240603B-C31F-49FA-ABCA-5E89A836B1DD}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{02791586-19D8-43AE-BF33-12FC6BEF3D73}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{03215E86-49F8-4D03-AA1B-CC0E08731BFE}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0388A022-46BF-476D-99F9-154B7E4DD3E0}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0401A1B7-94D7-4BB5-98D6-74E942DD47DF}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{046F71CB-1004-43DA-98B7-B227BD89C5BC}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{04DA0C80-D794-442A-B22D-3BFCADB049FB}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{04DF89F8-6901-49F4-8E2F-AD1D5ECE0654}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0588A002-4759-4138-A1D3-2279CAE94738}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{058E683D-4453-4B77-9F8E-696DB42F3D91}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0617C539-BFE6-4248-87F3-6832978F3ADD}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0632E21E-48E3-456C-A06B-EE840714907F}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{064EB58C-87F9-4ED0-B482-16693C622835}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{070BADB1-CDD8-4E7F-B803-0ECFFF381003}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{07A27D24-E49F-437D-AB6C-B46321345673}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{07E6DF8F-1E1E-4203-AA6D-D4E2C166FB33}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{081158FE-60CB-4174-87D5-B0AFCD61AD5E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{08408582-04AB-4CB5-B28F-A42EFF5985EE}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{088640C4-2C65-4960-942B-D44458DEA2B4}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0A0A824E-76B6-4988-B08C-428C57860AD2}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0A25A12C-3ABA-437E-BFBD-F4FE04EBC440}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0B5410BF-A638-4403-B1EC-990D97DEE0F5}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0C05BCE5-7B5D-4DFE-9ACB-2CFACE83593E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0CDA79F3-A3FB-4477-A4AC-275CB1514FFF}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0CE44E3F-6605-4FFD-B0A2-3836CFC55D3F}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0D5E3133-9C15-4A3B-98CB-2DB006DE45F6}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0D994D69-AB09-45F0-A33F-90DA197BD117}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0F005F03-9232-410D-9FF8-A044D2956F93}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0F01B1EC-DBBB-4C47-9DC4-62E228EC4679}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0F3D2383-D4B5-43A2-A273-D1D89951CE90}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0F99E94A-83CB-44AA-8983-5268D39B2C41}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{11200CB1-06C6-4853-ADE0-87ECA5FD5127}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{112467B3-E219-4CD6-AC78-995F36215A1E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1173FBF0-EEDD-45D5-95B9-85AD35340E5F}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1297F4C4-9DA6-4F9E-B9B1-290134F995BD}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{12B753EB-8129-4828-8F4C-B5AD4E8F462E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{12C5E6C6-0C85-42DF-AD0D-0F993008CB28}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{13E1BA23-9997-44D0-9C91-8BB41771E147}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{13F6455A-4C22-4DB1-AD07-3D1643498543}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{14E3D5F0-93FF-45E9-BB87-01495D9434D8}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{14F98A70-541B-4FB9-87E8-F1F8F0193159}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{15347E37-2C1D-4A04-937D-A0BDD4FB9103}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{153BA05A-130C-44E3-9E12-FA3CEC3C1349}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1572C65B-D925-4321-973E-0155F0C633D7}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1589544D-2E0B-4533-832D-1852D08FEA95}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{15980A95-2813-4567-A5A8-62B5A9D850A4}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{15F82ECD-20EE-46BB-846F-FB4345418CC3}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{162EA124-E66C-4F99-9084-65067CDE5D51}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{16AE91B2-2193-4DB7-99ED-7419791DD62D}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{171D3282-82B9-486B-B8AB-9189E08DC80E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{177D1AF3-3CB4-4820-A3A6-F4443FBB6891}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1802B6D1-29DE-4433-BF3B-17263700B077}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{184528DC-9BCF-4133-8DBA-2930834A0DB6}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1858B05D-9E7F-4C41-B28E-F396B510F042}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1866B76B-42D5-401F-9D75-22210C8CAF90}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{18FC7E2D-78D0-42F9-9EA6-E680B19C0B7F}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{19249D89-0BCD-4FD8-98D2-A4C4643CEE8B}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{19922AA5-228A-4014-9A18-06C719CA0B73}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{19CBAD99-415F-4E95-AC2A-4DFD480F74D2}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{19E60C97-65DB-4E69-BA30-3D8ACCF9973B}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1A0F9A5B-95D7-423C-BD34-E41ECCB217FA}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1A1EE090-3974-4B71-B9A0-DB2BBFB28607}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1AA15D43-46DD-45BD-B140-6B869DFAE54C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1AEB8478-79EF-4406-9CFD-013A155798CA}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1B174A42-52E1-4812-83E8-BCC75AB1CEE3}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1BAF768B-26C4-41F0-A8AC-1BB9A3D70987}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1C56AD20-3AE3-45A7-9A62-7175728F36F4}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1CACE67D-BAC9-4A81-BD96-DFB0A78A44C4}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1D47AA61-84F6-4B02-ADD2-CDC8A0F7E414}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1D4E678B-345F-4942-870D-66D354A3365D}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1D936035-29A2-4B5C-89D1-A14920D3A509}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1EE7235A-B230-40F1-AFD4-D4B371313128}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1EE78D1B-7F45-4498-AFF2-891F5AD3F6BD}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1F30CDD3-F82F-42B6-BF4A-46D2F2171E03}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{1FFC2262-4A30-4C93-BE1E-32B79FD76E3B}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{21D41BE3-1712-4D08-AEE6-65288D3C4D7C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2220DF92-DECD-442B-B3FE-90FFFE28588D}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{228A5285-3577-462F-B4BA-1C99AE25745C}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2291C16E-0DC8-41E1-902B-8D2B89F1731E}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{232CF7AE-2AD8-4BC8-99AE-3532F224E235}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2342EF51-EDED-4FAF-8743-E32ABD0B612A}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{23717B4F-C1C3-4DD2-98B9-4BD161147247}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2439A2A9-1A05-4C24-87D1-0680B4F31BE8}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{250698BE-66CB-4B08-BFD9-0E114EB37F20}
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Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{299E450B-2474-45F6-B6A2-32487B4DE676}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{29AF9DCE-90B4-4847-9C95-F20108501EA1}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2A4DFF1A-86CE-4A08-AFDA-DD9E972DA0D8}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2A64472B-7BED-47BA-8547-1622418CFF4D}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2ADB4B83-12C5-4ACB-A7F0-1221881FA79B}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2AF74EC1-E541-48A1-8D70-0E8E109047AC}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2AFCF0E8-7290-4BBD-88C3-BFE8B31FC7DC}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2B5DEC6D-1D13-4419-8EF3-10DD4EEEEC47}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2B9D0C6F-8592-49BF-99EC-2921FB98A62F}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2C0B5CD7-878D-4785-A6C7-0BD4D8134844}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{2C2496D1-EE1B-4134-8465-E2549CF269E6}
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Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FD1E99F6-4210-4829-B7D4-9EB4A5EDF83B}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FE263DD9-64BC-49FA-8375-F24EDB44CBC6}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FE308F21-DBF9-40B1-92B2-7C94078CF919}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FE343C6C-217E-4B71-BAAF-C79D0DAB8E73}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FECFD5E6-3E00-46FA-9FDF-E934BDA4CE77}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FF2BBF19-D280-4292-A838-6CC905F87FFB}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FF34481C-D0C7-43CF-AB64-29841497D0C2}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{FFC46D4A-D068-41E5-8548-B7E9B8A7844D}



~~~ FireFox

Emptied folder: C:\Users\Sue\AppData\Roaming\mozilla\firefox\profiles\2nfak06z.default\minidumps [354 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/11/2013 at 17:07:56.07
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Sue at 17:13:47 on 2013-11-18
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.4000.2847 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://video.citytv.com/video/home/0/
uSearch Bar = Preserve
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [QuickFinder Scheduler] "c:\Program Files (x86)\Corel\WordPerfect Office X5\Programs\QFSCHD150.EXE"
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X5\Programs\WPLauncher.hta
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 69.41.192.2 69.41.199.30
TCP: Interfaces\{97BF528D-35E8-4725-AE58-1A089888EE00} : DHCPNameServer = 69.41.192.2 69.41.199.30
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.ctvnews.ca/
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1205146.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_152.dll
FF - ExtSQL: 2013-09-20 18:30; en-gb@flyingtophat.co.uk; C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\extensions\en-gb@flyingtophat.co.uk
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-16 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-3-16 205320]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2012-6-2 1032416]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2012-6-2 409832]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-7-20 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-7-20 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-7-20 62776]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2012-6-2 38984]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2012-6-2 84328]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-10-16 50344]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-29 36456]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-6-2 13336]
R2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-7-20 244624]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-6-2 2656280]
R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2011-6-30 54784]
R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2011-6-30 77696]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-7-20 317440]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-7-20 1014624]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-6-2 533096]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-4-2 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-11-13 111616]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-23 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-13 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-23 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-2 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
ShellExec: LightningViewer.exe: View="c:\Program Files (x86)\Corel\WordPerfect Lightning\Programs\LightningNavigator.exe" "-ViewDocument" "%1"
.
=============== Created Last 30 ================
.
2013-11-18 22:03:04    --------    d-----w-    C:\Windows\ERUNT
2013-11-18 21:50:13    --------    d-----w-    C:\AdwCleaner
2013-11-16 12:32:15    10280728    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{FA74F8E5-F794-46AD-BE45-7CB41CAEC87F}\mpengine.dll
2013-11-13 14:52:57    1030144    ----a-w-    C:\Windows\System32\TSWorkspace.dll
2013-11-13 14:52:56    792576    ----a-w-    C:\Windows\SysWow64\TSWorkspace.dll
2013-10-20 12:54:25    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
.
==================== Find3M  ====================
.
2013-11-17 13:59:18    4704    --sha-w-    C:\ProgramData\KGyGaAvL.sys
2013-11-13 13:55:14    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-11-13 13:55:14    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-16 15:16:29    92544    ----a-w-    C:\Windows\System32\drivers\aswRdr2.sys
2013-10-16 15:16:29    84328    ----a-w-    C:\Windows\System32\drivers\aswMonFlt.sys
2013-10-16 15:16:29    65776    ----a-w-    C:\Windows\System32\drivers\aswRvrt.sys
2013-10-16 15:16:29    205320    ----a-w-    C:\Windows\System32\drivers\aswVmm.sys
2013-10-16 15:16:29    1032416    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2013-10-16 15:16:28    43152    ----a-w-    C:\Windows\avastSS.scr
2013-10-12 02:30:42    830464    ----a-w-    C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21    859648    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08    324096    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08    656896    ----a-w-    C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25    216576    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-05 20:25:35    1474048    ----a-w-    C:\Windows\System32\crypt32.dll
2013-10-05 19:57:25    1168384    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31    190464    ----a-w-    C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17    197120    ----a-w-    C:\Windows\System32\credui.dll
2013-10-04 02:24:49    1930752    ----a-w-    C:\Windows\System32\authui.dll
2013-10-04 01:58:50    152576    ----a-w-    C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25    168960    ----a-w-    C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00    1796096    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-10-03 02:23:48    404480    ----a-w-    C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44    311808    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2013-10-02 02:22:20    56832    ----a-w-    C:\Windows\System32\drivers\TsUsbFlt.sys
2013-10-02 02:11:13    13824    ----a-w-    C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-02 02:08:53    12800    ----a-w-    C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-02 01:48:59    56832    ----a-w-    C:\Windows\System32\MsRdpWebAccess.dll
2013-10-02 01:48:08    18944    ----a-w-    C:\Windows\System32\wksprtPS.dll
2013-10-02 01:29:05    62976    ----a-w-    C:\Windows\System32\tsgqec.dll
2013-10-02 01:10:56    44544    ----a-w-    C:\Windows\System32\TsUsbGDCoInstaller.dll
2013-10-02 00:15:45    1057280    ----a-w-    C:\Windows\System32\rdvidcrl.dll
2013-10-02 00:14:58    50176    ----a-w-    C:\Windows\SysWow64\MsRdpWebAccess.dll
2013-10-02 00:14:20    17920    ----a-w-    C:\Windows\SysWow64\wksprtPS.dll
2013-10-02 00:08:30    83968    ----a-w-    C:\Windows\System32\TSWbPrxy.exe
2013-10-02 00:01:16    420864    ----a-w-    C:\Windows\System32\wksprt.exe
2013-10-01 23:58:48    53248    ----a-w-    C:\Windows\SysWow64\tsgqec.dll
2013-10-01 23:31:09    1147392    ----a-w-    C:\Windows\System32\mstsc.exe
2013-10-01 23:08:10    855552    ----a-w-    C:\Windows\SysWow64\rdvidcrl.dll
2013-10-01 22:34:12    1068544    ----a-w-    C:\Windows\SysWow64\mstsc.exe
2013-10-01 20:57:46    6578176    ----a-w-    C:\Windows\System32\mstscax.dll
2013-10-01 20:55:10    5698048    ----a-w-    C:\Windows\SysWow64\mstscax.dll
2013-09-28 01:09:10    497152    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-09-25 02:26:40    95680    ----a-w-    C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40    154560    ----a-w-    C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33    28672    ----a-w-    C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33    135680    ----a-w-    C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01    28160    ----a-w-    C:\Windows\System32\secur32.dll
2013-09-25 02:22:59    340992    ----a-w-    C:\Windows\System32\schannel.dll
2013-09-25 02:21:50    307200    ----a-w-    C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07    1447936    ----a-w-    C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17    96768    ----a-w-    C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26    22016    ----a-w-    C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24    247808    ----a-w-    C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42    220160    ----a-w-    C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24    30720    ----a-w-    C:\Windows\System32\lsass.exe
2013-09-12 17:32:47    108968    ----a-w-    C:\Windows\System32\WindowsAccessBridge-64.dll
2013-09-12 17:32:39    973736    ----a-w-    C:\Windows\System32\deployJava1.dll
2013-09-12 17:32:39    1095080    ----a-w-    C:\Windows\System32\npDeployJava1.dll
2013-09-08 02:30:37    1903552    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14    327168    ----a-w-    C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58    231424    ----a-w-    C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-09-03 18:35:10    278800    ------w-    C:\Windows\System32\MpSigStub.exe
2013-08-29 02:17:48    5549504    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35    1732032    ----a-w-    C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28    243712    ----a-w-    C:\Windows\System32\wow64.dll
2013-08-29 02:16:14    859648    ----a-w-    C:\Windows\System32\tdh.dll
2013-08-29 02:13:28    878080    ----a-w-    C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45    3969472    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31    5120    ----a-w-    C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30    1292192    ----a-w-    C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15    44032    ----a-w-    C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53    25600    ----a-w-    C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52    7680    ----a-w-    C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52    14336    ----a-w-    C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49    2048    ----a-w-    C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-08-28 01:12:33    461312    ----a-w-    C:\Windows\System32\scavengeui.dll
.
============= FINISH: 17:14:36.07 ===============


 Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.152  
 Adobe Reader XI  
 Mozilla Firefox (25.0.1)
````````Process Check: objlist.exe by Laurent````````  
 Symantec Norton Online Backup NOBuAgent.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Attached Files



#4 nasdaq

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Posted 19 November 2013 - 08:47 AM

Looking good.
===

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===


Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful addons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===


P.S.
Successfully deleted: [Empty Folder] C:\Users\XXXX\appdata\local\{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}
They are temp folders that Window Live Essentials is putting in the wrong place. It is fine to delete them but you will get one whenever a Windows Live program opens each day.
So run the Junkware Removal tool on occasions.

#5 witchswan

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Posted 21 November 2013 - 02:21 PM

Unfortunately all is not well with my computer.  I did download the No Script add-on for Firefox and have been having a terrible time ever since.  It is a very cumbersome thing to try to use and it is taking far too long to be able to get pages to load having to click more than 3 times to allow the sites I already know are safe to work properly. 

 

Don't know what the Combofix /Uninstall was supposed to do, I had removed the program months ago.  It did seem to do something though as Firefox closed when I ran it.  It asked to be updated and I clicked no, at the end it just finished running with no notification.  I had always thought the windows firewall was supposed to be good, but do you recommend using one of the other 3 mentioned in your post instead? 

 

This morning Adobe Flash needed updating and I did that, but have been having terrible troubles ever since.  I usually watch episodes of programs I have missed on the TV online.  Since CBC changed something a few weeks ago and Firefox no longer let me view their videos I had been using Internet Explorer to watch their online content.  But since updating Adobe Flash this morning the site keeps telling me I need the latest update, which is already installed and enabled!  When I made IE the default browser and clicked on the Help Link in programs and features for the Adobe Flash player to test if the latest version is installed I am told it is installed, but it tells me my browser is Gecko, when it should say Internet Explorer.   Yet when I try the same test with Firefox it reports I am using Firefox.

 

I rarely use Internet Explorer as Firefox works so well.  Now there are 2 TV sites that will no longer play the videos for me with Firefox.  I'm a bit in the dark about IE and do not know what to do to resolve this situation and am wondering if any malware could be causing this?

 

Here is the link to the program episode I am trying to watch, hopefully as a Canadian from beautiful Montreal, where I used to live, you can help me figure this out.  As I know non Canadian residents cannot watch our online TV content.
 

http://www.cbc.ca/player/Shows/Shows/The+Nature+of+Things/ID/2418136309/

 

In Firefox I do not even get the video box to load just a black oblong, and even though I have disabled AdBlock Plus for the CBC site I cannot watch any of their videos.  The problem started on Firefox a few weeks ago, but I was able to watch using IE up until yesterday.  The Adobe Flash update of this morning seems to be the problem as the site does not seem to recognize that it is installed.  I was however able to watch something on the CityTV online site using IE so this does seem to be a CBC site issue more than my computer.  At least I'm hoping it is.

 

Sue in Canada



#6 nasdaq

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Posted 22 November 2013 - 08:33 AM

I was able to see your CBC link in IE, Chrome and Firefox.

Close all browsers

Remove Flash Using their uninstaller.
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Go to this page and install the IE version of flash.
http://www.adobe.com/shockwave/download/alternates/

Restart the computer normally.

Test IE.

===

If that works close IE. Open Firefox and install the Firefox flash version for the site:
http://www.adobe.com/shockwave/download/alternates/

Restart the computer and test it.
===

Test Chrome I'm not sure if flash comes with each version of Chrome.

===

Keep me posted.

#7 witchswan

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Posted 22 November 2013 - 12:01 PM

Morning nasdaq, I uninstalled Adobe Flash and re-installed it using your instructions.  Nothing changed.  Still unable to view any videos on CBC with either browser.  I called my ISP, Mornington Communications and was told another person had the same problem this week.  Then downloaded Google Chrome as they suggested and imported all my Firefox bookmarks and was able to see the ads preceding the program on the CBC player.  Guess this means the CBC site is to blame, or something needs to be changed from the ISP?  Thanks a million for helping, I was beginning to think this computer was still sick.

 

Do you recommend one of the three Firewalls mentioned in your post above as being a better choice than the Windows Firewall?   I'm still learning to use the No Script and now have to learn about Chrome too, then the Spyware Blaster, which I also find very confusing.

 

Sue in Canada



#8 nasdaq

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Posted 22 November 2013 - 02:15 PM

Guess this means the CBC site is to blame, or something needs to be changed from the ISP? Thanks a million for helping, I was beginning to think this computer was still sick.

What you can try is to delete all the cookies related to CBC, that might help.

===

For No Script this page may help.

http://noscript.net/
====

The Chrome Help page.
https://support.google.com/chrome/?p=help&ctx=menu#topic=3227046
===

Spywareblaster tutorial.
http://www.bleepingcomputer.com/tutorials/use-spywareblaster-to-protect-your-computer/

Hope these helps.

As for the Firewall you are OK with the current one.

nasdaq from Montreal.

#9 witchswan

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Posted 23 November 2013 - 11:46 AM

Morning nasdaq, well I am feeling completely embarrassed this morning.  I had already tried deleting all cookies from the CBC and citytv with no change.  This morning I discovered I could not watch the videos on citytv with Chrome.  The only thing the same with Firefox and Chrome was that it installed all my add-ons from Firefox.  The one thing that made me take more notice of that was when I had both chrome and Firefox open next to each other on the cbc site to compare and did not see any ads on Firefox even though I had disabled Adblock plus on both those two sites.This gave me an idea and I started Firefox in safe mode with no add-ons and was able to view the videos on both cbc and citytv.    Now begins the work to find out which add-on is to blame.  I'm thinking it is probably AdBlock plus though, it seems to still be blocking the ads even when it is disabled.  If it is that add-on I will follow up in the Mozilla help forum as I'm sure others will be having the same experience.  Unless mine is corrupted, so will try a fresh install first if it does turn out to be the culprit.  Never a dull moment!

 

Thanks for the links, I had been working through the Chrome help pages from the help link accessed through the 3 bars on the right hand side of the URL bar.  Must say it is much easier to learn than IE, which still befuddles me. Good to know the windows firewall is a good one to use.

 

Sue in Canada



#10 witchswan

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Posted 23 November 2013 - 12:32 PM

Quick update, turns out it is the Avast add-on - Avast browser security and Web Reputation Plug-in that is the problem.  I have posted in the Avast forum for help resolving the issue.  Disabling the add-on in Firefox allowed me to watch the videos.  It installed itself in all 3 browsers without asking me for permission.  Maybe it is time to find another anti-virus program as I saw many people having trouble with the latest version in the help forum.

 

Sue in Canada



#11 nasdaq

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Posted 23 November 2013 - 02:18 PM

Please run the AdwCleaner and the Junk Removal tools one more time and clean all that is found.
Restart the computer normally

Post a fresh DDS log for my review.

#12 witchswan

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Posted 24 November 2013 - 12:56 PM

Have run all the 4 programs again, here are the logs.  One question about the Firefox profiles that are deleted.  I thought I only had one, do you know where the others come from?  Are they made up when I disable the add-ons or make changes to the way Firefox works?  No news yet on the Avast add-on.  I was asked to update the program, but the problem with the videos remains the same.  Have asked for further guidance.

 

Sue in Canada

 

# AdwCleaner v3.013 - Report created 24/11/2013 at 08:43:57
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Sue - WITCH
# Running from : C:\Users\Sue\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\prefs.js ]


[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\gs0207e2.Topaz\prefs.js ]


-\\ Google Chrome v31.0.1650.57

[ File : C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1634 octets] - [18/11/2013 16:50:22]
AdwCleaner[R1].txt - [1101 octets] - [24/11/2013 08:41:01]
AdwCleaner[S0].txt - [1670 octets] - [18/11/2013 16:57:42]
AdwCleaner[S1].txt - [1023 octets] - [24/11/2013 08:43:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1083 octets] ##########
 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Sue on 24/11/2013 at  8:49:42.71
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{0C7A69CF-3456-4E04-87E0-41153F66D1BD}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{591AA11D-6827-45B1-B292-E747268301FC}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{61A49728-6EAB-4B23-8B09-48847D9DE735}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{708C5364-FB3E-491B-BFE5-EF10FA5F5A02}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{CA161310-4E89-454C-8750-3B758FC36872}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{D6612CC7-8582-40AA-BF35-57F055A5B4E1}
Successfully deleted: [Empty Folder] C:\Users\Sue\appdata\local\{E57C5829-E9CE-4A14-AA5A-2E214260C995}



~~~ FireFox

Emptied folder: C:\Users\Sue\AppData\Roaming\mozilla\firefox\profiles\2nfak06z.default\minidumps [4 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 24/11/2013 at  8:54:33.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Sue at 8:56:22 on 2013-11-24
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.4000.2863 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\explorer.exe
C:\Windows\system32\svchost.exe -k SDRSVC
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://video.citytv.com/video/home/0/
uSearch Bar = Preserve
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [QuickFinder Scheduler] "c:\Program Files (x86)\Corel\WordPerfect Office X5\Programs\QFSCHD150.EXE"
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
mRun: [20131121] C:\Program Files\AVAST Software\Avast\setup\emupdate\144fc676-4c4f-46e7-b463-45696e6a2174.exe /check
dRunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X5\Programs\WPLauncher.hta
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 69.41.192.2 69.41.199.30
TCP: Interfaces\{97BF528D-35E8-4725-AE58-1A089888EE00} : DHCPNameServer = 69.41.192.2 69.41.199.30
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] "C:\Windows\System32\igfxtray.exe"
x64-Run: [HotKeysCmds] "C:\Windows\System32\hkcmd.exe"
x64-Run: [Persistence] "C:\Windows\System32\igfxpers.exe"
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\gs0207e2.Topaz\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-3-16 65776]
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-3-16 205320]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2012-6-2 1032416]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswsp.sys [2012-6-2 409832]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-7-20 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-7-20 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-7-20 62776]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2012-6-2 38984]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2012-6-2 84328]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-10-16 50344]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2011-5-29 36456]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-6-2 13336]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-6-2 2656280]
R3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;C:\Windows\System32\drivers\EtronHub3.sys [2011-6-30 54784]
R3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;C:\Windows\System32\drivers\EtronXHCI.sys [2011-6-30 77696]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-7-20 317440]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-7-20 1014624]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-6-2 533096]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2011-7-20 244624]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2011-4-2 173424]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-11-13 111616]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-23 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-11-13 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-23 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-2 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
ShellExec: LightningViewer.exe: View="c:\Program Files (x86)\Corel\WordPerfect Lightning\Programs\LightningNavigator.exe" "-ViewDocument" "%1"
.
=============== Created Last 30 ================
.
2013-11-24 13:56:12    75888    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E1F5EE26-2F96-4FCD-9966-7B2FFE859316}\offreg.dll
2013-11-22 15:51:26    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-11-22 15:51:26    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-22 15:18:35    10285968    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E1F5EE26-2F96-4FCD-9966-7B2FFE859316}\mpengine.dll
2013-11-20 13:50:29    --------    d-sh--w-    C:\$RECYCLE.BIN
2013-11-18 22:03:04    --------    d-----w-    C:\Windows\ERUNT
2013-11-18 21:50:13    --------    d-----w-    C:\AdwCleaner
2013-11-13 14:53:49    44544    ----a-w-    C:\Windows\System32\TsUsbGDCoInstaller.dll
2013-11-13 14:52:57    1030144    ----a-w-    C:\Windows\System32\TSWorkspace.dll
2013-11-13 14:52:56    792576    ----a-w-    C:\Windows\SysWow64\TSWorkspace.dll
2013-11-07 06:52:56    279000    ----a-w-    C:\Windows\SysWow64\IntelCpHeciSvc.exe
.
==================== Find3M  ====================
.
2013-11-22 19:36:34    4704    --sha-w-    C:\ProgramData\KGyGaAvL.sys
2013-11-11 10:50:16    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-10-16 15:16:29    92544    ----a-w-    C:\Windows\System32\drivers\aswRdr2.sys
2013-10-16 15:16:29    84328    ----a-w-    C:\Windows\System32\drivers\aswMonFlt.sys
2013-10-16 15:16:29    65776    ----a-w-    C:\Windows\System32\drivers\aswRvrt.sys
2013-10-16 15:16:29    205320    ----a-w-    C:\Windows\System32\drivers\aswVmm.sys
2013-10-16 15:16:29    1032416    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2013-10-16 15:16:28    43152    ----a-w-    C:\Windows\avastSS.scr
2013-10-12 02:30:42    830464    ----a-w-    C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21    859648    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08    324096    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08    656896    ----a-w-    C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25    216576    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-08 11:50:37    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-05 20:25:35    1474048    ----a-w-    C:\Windows\System32\crypt32.dll
2013-10-05 19:57:25    1168384    ----a-w-    C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31    190464    ----a-w-    C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:25:17    197120    ----a-w-    C:\Windows\System32\credui.dll
2013-10-04 02:24:49    1930752    ----a-w-    C:\Windows\System32\authui.dll
2013-10-04 01:58:50    152576    ----a-w-    C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25    168960    ----a-w-    C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00    1796096    ----a-w-    C:\Windows\SysWow64\authui.dll
2013-10-03 02:23:48    404480    ----a-w-    C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44    311808    ----a-w-    C:\Windows\SysWow64\gdi32.dll
2013-10-02 02:22:20    56832    ----a-w-    C:\Windows\System32\drivers\TsUsbFlt.sys
2013-10-02 02:11:13    13824    ----a-w-    C:\Windows\System32\TsUsbRedirectionGroupPolicyControl.exe
2013-10-02 02:08:53    12800    ----a-w-    C:\Windows\System32\TsUsbRedirectionGroupPolicyExtension.dll
2013-10-02 01:48:59    56832    ----a-w-    C:\Windows\System32\MsRdpWebAccess.dll
2013-10-02 01:48:08    18944    ----a-w-    C:\Windows\System32\wksprtPS.dll
2013-10-02 01:29:05    62976    ----a-w-    C:\Windows\System32\tsgqec.dll
2013-10-02 00:15:45    1057280    ----a-w-    C:\Windows\System32\rdvidcrl.dll
2013-10-02 00:14:58    50176    ----a-w-    C:\Windows\SysWow64\MsRdpWebAccess.dll
2013-10-02 00:14:20    17920    ----a-w-    C:\Windows\SysWow64\wksprtPS.dll
2013-10-02 00:08:30    83968    ----a-w-    C:\Windows\System32\TSWbPrxy.exe
2013-10-02 00:01:16    420864    ----a-w-    C:\Windows\System32\wksprt.exe
2013-10-01 23:58:48    53248    ----a-w-    C:\Windows\SysWow64\tsgqec.dll
2013-10-01 23:31:09    1147392    ----a-w-    C:\Windows\System32\mstsc.exe
2013-10-01 23:08:10    855552    ----a-w-    C:\Windows\SysWow64\rdvidcrl.dll
2013-10-01 22:34:12    1068544    ----a-w-    C:\Windows\SysWow64\mstsc.exe
2013-10-01 20:57:46    6578176    ----a-w-    C:\Windows\System32\mstscax.dll
2013-10-01 20:55:10    5698048    ----a-w-    C:\Windows\SysWow64\mstscax.dll
2013-09-28 01:09:10    497152    ----a-w-    C:\Windows\System32\drivers\afd.sys
2013-09-25 02:26:40    95680    ----a-w-    C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40    154560    ----a-w-    C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33    28672    ----a-w-    C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33    135680    ----a-w-    C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01    28160    ----a-w-    C:\Windows\System32\secur32.dll
2013-09-25 02:22:59    340992    ----a-w-    C:\Windows\System32\schannel.dll
2013-09-25 02:21:50    307200    ----a-w-    C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07    1447936    ----a-w-    C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17    96768    ----a-w-    C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26    22016    ----a-w-    C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24    247808    ----a-w-    C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42    220160    ----a-w-    C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24    30720    ----a-w-    C:\Windows\System32\lsass.exe
2013-09-12 17:32:47    108968    ----a-w-    C:\Windows\System32\WindowsAccessBridge-64.dll
2013-09-12 17:32:39    973736    ----a-w-    C:\Windows\System32\deployJava1.dll
2013-09-12 17:32:39    1095080    ----a-w-    C:\Windows\System32\npDeployJava1.dll
2013-09-08 02:30:37    1903552    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14    327168    ----a-w-    C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58    231424    ----a-w-    C:\Windows\SysWow64\mswsock.dll
2013-09-04 12:12:11    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-09-04 12:11:51    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-09-04 12:11:49    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-09-04 12:11:43    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-09-04 12:11:43    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-09-04 12:11:42    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-09-04 12:11:40    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-08-29 02:17:48    5549504    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35    1732032    ----a-w-    C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28    243712    ----a-w-    C:\Windows\System32\wow64.dll
2013-08-29 02:16:14    859648    ----a-w-    C:\Windows\System32\tdh.dll
2013-08-29 02:13:28    878080    ----a-w-    C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45    3969472    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45    3914176    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31    5120    ----a-w-    C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30    1292192    ----a-w-    C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16    619520    ----a-w-    C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17    640512    ----a-w-    C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15    44032    ----a-w-    C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53    25600    ----a-w-    C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52    7680    ----a-w-    C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52    14336    ----a-w-    C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49    2048    ----a-w-    C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-08-28 01:12:33    461312    ----a-w-    C:\Windows\System32\scavengeui.dll
.
============= FINISH:  8:56:36.24 ===============
 

 Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.152  
 Adobe Reader XI  
 Mozilla Firefox (25.0.1)
 Google Chrome 31.0.1650.57  
````````Process Check: objlist.exe by Laurent````````  
 Symantec Norton Online Backup NOBuAgent.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 



#13 nasdaq

nasdaq

  • Malware Response Team
  • 39,955 posts
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Posted 24 November 2013 - 02:23 PM

One question about the Firefox profiles that are deleted. I thought I only had one, do you know where the others come from?


You only have one Firefox profile
FF - ProfilePath - C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\gs0207e2.Topaz\

These are prefs.js files and are empty.

[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\2nfak06z.default\prefs.js ]
[ File : C:\Users\Sue\AppData\Roaming\Mozilla\Firefox\Profiles\gs0207e2.Topaz\prefs.js ]

-\\ Google Chrome v31.0.1650.57
[ File : C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\preferences ]


I would not loose my time on Avast.

I would remove it using their uninstaller

AVAST Uninstall Utility
http://www.avast.com/uninstall-utility

Restart the computer and install this free program.

AVG.

Your call.

#14 witchswan

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Posted 26 November 2013 - 05:27 PM

Does the AVG download come as a file to save or does it install as it downloads?.  Sorry, I don't remember.  I do not like the idea of uninstalling my anti-virus and then going anywhere on the internet without any anti-virus installed.  I had been considering both AVG and MSE as alternatives to Avast, since there has been no help forthcoming from my question about editing the add-on.  Have had experiences with both in the past on my XP system.  AVG slowed that system to a crawl and I replaced it with MSE.  Guess this fast Acer would not have a problem with AVG now.



#15 nasdaq

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Posted 27 November 2013 - 08:29 AM


Make sure you have downloaded the Avast uninstaller to your desktop.

Does the AVG download come as a file to save or does it install as it downloads?.

A new installation I think will come with an installer file.

When you have downloade the file, close all browser and programs disconnect from the internet.

Remove Avast with the uninstaller program.

Restart the computer normally to reset the registry.

Install AVG.

Keep me posted.




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