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Rootkit help! Please!!!!!!!


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#1 Jerkies

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Posted 14 November 2013 - 10:17 AM

Hello and thanks for reading this!

 

 

There are a host of problems I am having so I will just explain a few then we can go from there.

 

I recently realized I had some kind of Re-direct virus and took measures to fix that problem...MacAfee, Malware, Hitman Pro and that seem to fix that problem but even before all this I could not get windows 7 updates at all and it fails every time I try.  I have tried the Mr fix it and that as well fails.  I was able to download IE 11 but now I cannot seem to download any program to try and fix this.  I do know that I had a Rootkit virus removed using one of my current anti-virus systems but i'm being to think it just ran and hid its self else where.  I can not update any program as of now..........HELP!!!!  Thanks for anyone who comes to my rescue, or at least tries. 


Edited by hamluis, 14 November 2013 - 02:11 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 boopme

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Posted 14 November 2013 - 08:54 PM

Hello, as you do appear to have a rootkit and one that needs special attention to remove I want you to repost.
Title it , Rootkit inhibiting tools
Try to get a DDS log from this guide to post. You nay need to copy it to a flash drive and then run it.

Please follow this Preparation Guide, do steps 6,7 and 8 and post in a new topic.

If you cannot do the DDS, just repost your info above and state DDS failed also.
Let me know if all went well.
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