I recently had a new router put in (cable company put it in it is a new modem/router all in one) and the wireless was setup by the company, my laptop connects to it, and it shows full strength and Internet Access, but when I try to open a web browser it shows not connected. If I plug it in, it immediately works and there is no issue, I can ping sites and everything, then I unplug the Ethernet cable and it stops working again, I try pinging websites nothing, if I ping the dns server it is connected to it will reply.
I have checked with the cable company and they have verified that everything is working, I also have a kindle and it can connect wirelessly with no issues and access the browser.
Any thoughts as to what is causing this? It is just weird that everything shows it should be working but it isn't. Then as soon as I plug the cable in it works without changing anything at all.
It is a Windows 7 Home laptop with Panda Security on it.