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BSOD


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5 replies to this topic

#1 nikku

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Posted 14 November 2013 - 05:55 AM

1)
Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: msxml3.dll, version: 8.110.7600.16385, time stamp: 0x4a5bda78
Exception code: 0xc0000005
Fault offset: 0x0002e65f
Faulting process id: 0xcc0
Faulting application start time: 0x01cee11af2e424b2
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\System32\msxml3.dll
Report Id: 91c067a7-4d0e-11e3-899d-002219f4c24d
 
PLEASE HELP ME WITH THIS PROBLEM



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#2 Allan

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Posted 14 November 2013 - 08:09 AM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 Roodo

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Posted 14 November 2013 - 09:17 AM

Any hardware/software changes?



#4 nikku

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Posted 14 November 2013 - 09:57 AM

==================================================
Dump File         : 111413-29827-01.dmp
Crash Time        : 11/14/2013 12:29:12 PM
Bug Check String  : 
Bug Check Code    : 0x00000101
Parameter 1       : 00000000`00000061
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`009e8180
Parameter 4       : 00000000`00000001
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71f00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\111413-29827-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 351,654
Dump File Time    : 11/14/2013 12:31:12 PM
==================================================


#5 Allan

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Posted 14 November 2013 - 12:17 PM

It appears you've just had the one bsod? If so, don't worry about it.

 

If you've had more than one, please copy the last 10 and tell us what you were doing when they happened. You've provided no information so far other than the fact you had a bsod. Thank you.



#6 ReverseEMF

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Posted 14 November 2013 - 12:37 PM

Consider the possibility that it might be due to the latest Windows Update [see my post: http://www.bleepingcomputer.com/forums/t/514039/my-bsod/].  I did a bit of Googling about it, and it seems others are having problems with the latest update, as well.






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