I have a 3 year old Dell XPS 8100 tower with W7 installed. The hard drive has partially failed. I bought a new hard drive and downloaded and installed W7 from Microsoft. I had forgotten that when I bought my computer from Best Buy, the sales person said I did not need any recovery disks because they were already available on the PC. I think they might have meant I needed to create a system image - regardless, I have no recovery disks and can't create a system image because there are some files that Windows is not able to locate (even though they are in the directory).
When I tried to connect my PC to the internet wirelessly, I got a message indicating that there were no connections available. Same response when I plug in the internet cable. I do not have problems accessing the internet with the old drive installed. I figured this must be because I need to install drivers.
I located the drivers on Dell's website, which included the network drivers. I took the option to download the files and create an iso file. The iso file gets created but when I burn it to DVD, it is no longer an iso file. Instead I see multiple files and folders. When I try to look at any of the files or folders, Windows says it can't locate the file. Although these are supposed to be drivers, I do not see any dll files.
I read that my computer has two chipset drivers and that these need to be loaded before any other drivers. However, when I try this, I still get the same result.
What am I doing wrong? This has been an exasperating experience.
Thanks - Ed Seigler