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System Restore is turned off and won't turn on


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#1 w411

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Posted 13 November 2013 - 11:06 PM

Just ran into an odd problem, ever 15 seconds I have a dos window that opens for a fraction of a second, steals the system focus and then closes before I can read anything in the window.  Went to restore the system to yesterday and saw that system restore was turned off.  Went to turn it on and got the error:

 

Could not apply the settings for the following reasons:

The filename, directory name, or volume label syntax is incorrect. ()x8007007B)

 

http://d.pr/i/tm0p

 

Ran a scan with MSE & Malwarebytes with no item detected with either.



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#2 w411

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Posted 13 November 2013 - 11:14 PM

The issue started after completing the update for IE 11 and was going on for about 2 hours . . . it just suddenly stopped, and now System Restore is reported as being enabled.

 

Random issues that stop without intervention make me concerned.



#3 hamluis

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Posted 14 November 2013 - 01:45 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 w411

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Posted 14 November 2013 - 02:24 PM

 
MiniToolBox by Farbar  Version: 13-07-2013
Ran by Optiplex.One (administrator) on 14-11-2013 at 14:15:48
Running from "C:\Users\Optiplex.One\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/14/2013 08:43:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:54:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:36:07 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (11/13/2013 09:23:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:21:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80070013, The media is write protected.
.
 
Error: (11/13/2013 09:21:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070013, The media is write protected.
]
 
Error: (11/13/2013 09:15:29 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).
 
Error: (11/13/2013 09:15:29 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (11/13/2013 02:09:30 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (11/13/2013 00:00:00 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x80070422).
 
 
System errors:
=============
Error: (11/14/2013 08:42:31 AM) (Source: Service Control Manager) (User: )
Description: The WvPCR service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/14/2013 08:42:31 AM) (Source: Service Control Manager) (User: )
Description: The SI TSS v1.2.1.41 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2013 09:51:55 PM) (Source: Service Control Manager) (User: )
Description: The WvPCR service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2013 09:51:55 PM) (Source: Service Control Manager) (User: )
Description: The SI TSS v1.2.1.41 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2013 09:51:47 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:50:04 PM on ?13/?11/?2013 was unexpected.
 
Error: (11/13/2013 09:24:03 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 for x64-based Systems (KB2888505).
 
Error: (11/13/2013 09:22:17 PM) (Source: Service Control Manager) (User: )
Description: The WvPCR service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2013 09:22:17 PM) (Source: Service Control Manager) (User: )
Description: The SI TSS v1.2.1.41 TCS service depends on the TPM Base Services service which failed to start because of the following error: 
%%0
 
Error: (11/13/2013 08:45:27 PM) (Source: DCOM) (User: )
Description: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
 
Error: (11/12/2013 06:59:22 PM) (Source: DCOM) (User: )
Description: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
 
 
Microsoft Office Sessions:
=========================
Error: (11/14/2013 08:43:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:54:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:36:07 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (11/13/2013 09:23:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/13/2013 09:21:14 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80070013, The media is write protected.
 
Error: (11/13/2013 09:21:14 PM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x80070013, The media is write protected.
 
Error: (11/13/2013 09:15:29 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80070422
 
Error: (11/13/2013 09:15:29 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (11/13/2013 02:09:30 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (11/13/2013 00:00:00 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x80070422
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (Version: 8.2.1)
Acronis Drive Monitor (Version: 1.0.566)
Adobe Acrobat  9 Standard - English, Français, Deutsch (Version: 9.5.5)
Adobe Acrobat 9.5.5 - CPSID_83708
Adobe AIR (Version: 3.7.0.1530)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 12.0 (Version: 12.0.2.122)
AMD Accelerated Video Transcoding (Version: 12.10.100.30328)
AMD APP SDK Runtime (Version: 10.0.831.4)
AMD Catalyst Install Manager (Version: 8.0.911.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80328.2204)
AMD Wireless Display v3.0 (Version: 1.0.0.10)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
AutoHotkey 1.1.10.01 (Version: 1.1.10.01)
BitTorrent Sync (Version: 1.1.69)
Bonjour (Version: 2.0.2.0)
Carbonite (Version: 5.5.0 build 3621  (Oct-10-2013))
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2013.0328.2218.38225)
Catalyst Control Center Graphics Previews Common (Version: 2013.0328.2218.38225)
Catalyst Control Center InstallProxy (Version: 2013.0328.2218.38225)
Catalyst Control Center Localization All (Version: 2013.0328.2218.38225)
CCC Help Chinese Standard (Version: 2013.0328.2217.38225)
CCC Help Chinese Traditional (Version: 2013.0328.2217.38225)
CCC Help Czech (Version: 2013.0328.2217.38225)
CCC Help Danish (Version: 2013.0328.2217.38225)
CCC Help Dutch (Version: 2013.0328.2217.38225)
CCC Help English (Version: 2013.0328.2217.38225)
CCC Help Finnish (Version: 2013.0328.2217.38225)
CCC Help French (Version: 2013.0328.2217.38225)
CCC Help German (Version: 2013.0328.2217.38225)
CCC Help Greek (Version: 2013.0328.2217.38225)
CCC Help Hungarian (Version: 2013.0328.2217.38225)
CCC Help Italian (Version: 2013.0328.2217.38225)
CCC Help Japanese (Version: 2013.0328.2217.38225)
CCC Help Korean (Version: 2013.0328.2217.38225)
CCC Help Norwegian (Version: 2013.0328.2217.38225)
CCC Help Polish (Version: 2013.0328.2217.38225)
CCC Help Portuguese (Version: 2013.0328.2217.38225)
CCC Help Russian (Version: 2013.0328.2217.38225)
CCC Help Spanish (Version: 2013.0328.2217.38225)
CCC Help Swedish (Version: 2013.0328.2217.38225)
CCC Help Thai (Version: 2013.0328.2217.38225)
CCC Help Turkish (Version: 2013.0328.2217.38225)
ccc-utility64 (Version: 2013.0328.2218.38225)
Corel WordPerfect Office - iFilter 64 Bit (Version: 1.01.000)
Custom (Version: 01.00.00.002)
CutePDF Writer 3.0 (Version:  3.0)
Dell Client System Update (Version: 1.3.0)
Dell Data Protection | Access (Version: 2.3.00001.021)
Dell Edoc Viewer (Version: 1.0.0)
DellAccess (Version: 01.03.00.046)
Droplr for Windows (Version: 2.0.6)
DYMO Label v.8 (Version: 8.5.0.1751)
EMBASSY Client Core (Version: 01.03.00.092)
ERAS Connector (Version: 02.09.05.0330)
eReg (Version: 1.20.138.34)
FileZilla Client 3.7.3 (Version: 3.7.3)
Gemalto (Version: 01.64.01.0010)
GemPcCCID (Version: 2.0.1)
Google Chrome (Version: 31.0.1650.48)
Google Drive (Version: 1.12.5329.1887)
Google Earth (Version: 7.1.1.1888)
Google Talk (remove only)
Google Talk Plugin (Version: 4.9.1.16010)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4601.54)
Google Update Helper (Version: 1.3.21.165)
Intel® Control Center (Version: 1.2.1.1010)
Intel® Management Engine Components (Version: 8.1.30.1349)
Intel® Network Connections 17.3.63.0 (Version: 17.3.63.0)
Intel® Rapid Storage Technology (Version: 11.2.0.1006)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.8.251)
Intel® Trusted Connect Service Client (Version: 1.27.757.1)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
K-Lite Codec Pack 9.9.0 (Full) (Version: 9.9.0)
LastPass (uninstall only)
Leap Motion Software (Version: 1.0.8.7999)
Light Image Resizer 4.3.1.0 (Version: 4.3.1.0)
Logitech SetPoint 6.61 (Version: 6.61.15)
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Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
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Microsoft SkyDrive (Version: 17.0.2015.0811)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
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Mozilla Thunderbird 24.1.0 (x86 en-US) (Version: 24.1.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyFonts Order M3809378 (Version: 1.0)
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OpenOffice.org 3.4.1 (Version: 3.41.9593)
Opera 12.16 (Version: 12.16.1860)
Opera Stable 17.0.1241.53 (Version: 17.0.1241.53)
Paint.NET v3.5.11 (Version: 3.61.0)
PBA Driver (Version: 1.0.1.7)
Picasa 3 (Version: 3.9)
Preboot Manager (Version: 03.05.00.026)
Private Information Manager (Version: 07.03.00.016)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.5985)
ScanSnap (Version: 5.0.21.1)
ScanSnap (Version: 5.1.62.2)
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ScanSnap Organizer (Version: 4.1.11.3)
ScanSnap Organizer (Version: V4.1L11)
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SketchUp 2013 (Version: 13.0.3689)
SPBA (WBF) 5.9 (Version: 5.9.7.7232)
Stardock Fences 2 (Version: 2.10)
swMSM (Version: 12.0.0.1)
Syncovery 6.36 (Version: 6.36)
TeamViewer 8 (Version: 8.0.22298)
toolkit32for64bit (Version: 7.68.85.0013)
Trusted Drive Manager (Version: 5.0.0.304)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Wave Crypto Runtime 2.0.9.0 x64 (Version: 02.00.09.0000)
Wave Crypto Runtime 2.0.9.0 x86 (Version: 02.00.09.0000)
Wave Infrastructure Installer (Version: 07.68.85.0014)
Wave Support Software Installer (Version: 05.15.00.021)
Windows XP Mode (Version: 1.3.7600.16423)
WordPerfect Office X4
WordPerfect Office X4 - Common (Version: 14.2)
WordPerfect Office X4 - Content (Version: 14.2)
WordPerfect Office X4 - EN (Version: 14.2)
WordPerfect Office X4 - Filters (Version: 14.2)
WordPerfect Office X4 - Graphics (Version: 14.2)
WordPerfect Office X4 - ICA (Version: 14.1)
WordPerfect Office X4 - IPM (Version: 14.2)
WordPerfect Office X4 - IPM EN (Version: 14.2)
WordPerfect Office X4 - Migration Manager (Version: 14.2)
WordPerfect Office X4 - PerfectExperts (Version: 14.2)
WordPerfect Office X4 - PR (Version: 14.2)
WordPerfect Office X4 - QP (Version: 14.2)
WordPerfect Office X4 - Skins (Version: 14.2)
WordPerfect Office X4 - System (Version: 14.1)
WordPerfect Office X4 - WP (Version: 14.2)
WordPerfect Office X4 (Version: 14.2)
Xmarks for IE (Version: 127.0.162)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 29%
Total physical RAM: 16338.44 MB
Available physical RAM: 11484.45 MB
Total Pagefile: 32675.06 MB
Available Pagefile: 26955.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3955.42 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:232.11 GB) (Free:128.06 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:931.51 GB) (Free:748.68 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\OPTIPLEX1
 
Administrator            Guest                    LogMeInRemoteUser        
Optiplex.One             
 
 
**** End of log ****


#5 w411

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Posted 14 November 2013 - 02:28 PM

FYI IE 11 does not seem to let me paste using ctrl-v, right click and paste or clicking the paste icon in the toolbar above.  Opened the post in Chrome and it worked fine.



#6 hamluis

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Posted 14 November 2013 - 02:47 PM

TPM Base Errors

 

FWIW: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/activating-system-restore/8bade47f-3b58-49bf-9326-ae3bc4664f2a

 

Soooo...you have no problems now?

 

Louis



#7 w411

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Posted 14 November 2013 - 05:38 PM

The system restore is functioning again yes but the DOS window keeps opening for a fraction of a second which probably makes more sense to continue here:

 

http://www.bleepingcomputer.com/forums/t/514027/every-10-15-seconds-a-dos-window-opens-for-a-fraction-of-a-second/

 

PS - are you able to paste anything into the reply window here using IE 11?



#8 hamluis

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Posted 14 November 2013 - 09:50 PM

Whatever browser you are using...has nothing to do with pasting, inserting, or attaching something to a post.  You pasted the requested MintToolBox log.

 

Louis



#9 w411

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Posted 14 November 2013 - 10:11 PM

I have to disagree, I can replicate it on 3 different workstations.  Try pasting any text into a reply here using IE 11, I had to switch to Chrome to paste the log.

 

It works fine in Chrome, Firefox & Opera.

 

Are you saying you are able to paste into a reply using IE 11?



#10 davnel

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Posted 15 November 2013 - 12:39 AM

Depending on how fast your reflexes are, do the following:

1 Press and hold the ALT key. This assumes the focus gets moved there. If not, use CTRL for the whole screen.

2 Place a finger on the "Print Screen" key (usually upper right)

3 as soon as the DOS window opens, hit the "Print Screen" key

4 If it worked, you'll have an image of the DOS window in the clipboard. This can be pasted into PAINT or some other image editing program like IRFANVIEW or GIMP, with CTL-V.

.



#11 w411

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Posted 15 November 2013 - 10:35 AM

No I mean literally like 1/3 of a second, to the point that the DOS window doesn't even fully appear (maybe gets to about 75% opacity).  I tried using Screencast-O-Matic to just record a screen cast and go frame by frame and it isn't even displayed when replaying the screen cast.

 

Still going as we speak, and I have timed it 10 times in a row, it's every 15 seconds on the dot.

 

Tried using Process Explorer to see what new processes were being opened but I don't see anything showing up in there either on a regular basis every 15 seconds.



#12 w411

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Posted 15 November 2013 - 10:37 AM

I realize at this point I can restore to before the issue happened, but this is a workstation that doesn't get used for anything recreational and is always kept up to date.  I would like to be able to figure out what is causing the issue.



#13 w411

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Posted 15 November 2013 - 10:49 AM

Here is a 60 second screen cast using Process Explorer:

 

http://screencast-o-matic.com/watch/cIXookVPkI

 

The popup at :42 actually showed up and let me see the error!!

 

\LastPass\FileBroker.exe  and the error is "Runtime reported exception 1722"

 

Been having ALL kinds of issues with Xmarks recently (another LastPass product)

 

PS - Hamluis, I still had to revert to Chrome to paste that screencast link, can't paste anything in IE 11






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