Posted 02 May 2006 - 07:41 AM
Hello peterk, In this instance I think some registry editing is going to have to take place. I have been searching hi and lo and can find nothing on how to solve your problem by normal means.
If this is the route you have to take I would suggest having someone do this dead at the site of the computer and not through here at this forum. The reason why is one mistake and your system will be instantly a candidate for total recovery back to day one. I can do registry work but will not unless I am at the computer to work on it. Either way I would suggest that you backup all of your important data to either CD-R or DVD before anything is done to fix this problem.
I would look in add/remove programs for anything related to these programs that could be removed and I know you have done device manager and removed them and rebooted and they keep coming back. Another suggestion is to contact the tech support to find out how to remove their software fully from your computer, you may have to reinstall the software to remove it properly. Some software can and will be a real pain in the you know what to remove.