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Win32 Olmarik Trojan(PLEASE HELP)


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15 replies to this topic

#1 Supergirl425

Supergirl425

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Posted 13 November 2013 - 02:24 PM

Hi

My computer runs much slower and every once in a while I get alerts from NOD32 antivirus about "Win32Olmarik.AYXTrojan". When I click on "remove" I get an eror message(something like error removing). I run Windows XP Media Center, SP3.

I am new at this and I tried running Malewarebytes. That found&removed something but I keep seeing the same alert from NOD32.

I really, really appreciate anyone's help/response!



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 November 2013 - 05:43 PM



Hello Supergirl425

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Supergirl425

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Posted 13 November 2013 - 06:41 PM

Hi there, Gringo!

Thank you very much for your response. I followed what you said and this is what I got:

 

Attach:.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/18/2013 7:04:20 PM
System Uptime: 11/9/2013 4:48:47 PM (95 hours ago)
.
Motherboard: ASUSTek Computer INC. |  | LITHIUM
Processor:               Intel® Pentium® D CPU 2.80GHz | Socket 775 | 2800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 335 GiB total, 277.756 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is FIXED (NTFS) - 233 GiB total, 173.805 GiB free.
H: is Removable
I: is Removable
J: is Removable
K: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Multimedia Video Controller
Device ID: PCI\VEN_4444&DEV_0016&SUBSYS_88010070&REV_01\4&1AF1648C&0&18F0
Manufacturer:
Name: Multimedia Video Controller
PNP Device ID: PCI\VEN_4444&DEV_0016&SUBSYS_88010070&REV_01\4&1AF1648C&0&18F0
Service:
.
Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_2A22103C&REV_01\3&2411E6FE&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_2A22103C&REV_01\3&2411E6FE&0&FB
Service:
.
==== System Restore Points ===================
.
RP171: 11/9/2013 5:06:02 PM - ComboFix created restore point
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader XI (11.0.04)
Agere Systems PCI Soft Modem
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Audacity 2.0.3
BitTorrent
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center HydraVision Full
Catalyst Control Center Localization All
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
ESET NOD32 Antivirus
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Homestead SiteBuilder
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Instagiffer version 1.32
Intel® Network Connections 18.1.61.0
Java 7 Update 25
Lexmark Pro800-Pro900 Series
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.0 Security Update (KB2742607)
Microsoft .NET Framework 1.0 Security Update (KB2833951)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Picture It! Photo 2001
Microsoft Software Update for Web Folders  (English) 12
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mind Power™ Math - Algebra 1
Mind Power™ Math - Algebra 2
Neat
Neat ADF Scanner 2008 Driver
Neat ADF Scanner Driver
Neat Core Files
Neat Mobile Scanner (Silver) Driver
Neat Mobile Scanner 2008 Driver
Neat Mobile Scanner Driver
NVIDIA Drivers
Payroll Income Documents Generator 4.0
Pinger
R-Wipe&Clean 9.5
Realtek High Definition Audio Driver
Samsung i-Launcher 1.0.1.28
Search Protection
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2834902-v2)
Security Update for Windows Media Player (KB2834902)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219-v2)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135-v2)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2817183)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Send To Neat
Shockwave
Skins
Skype Click to Call
Skype™ 6.10
Snagit 11
SUPERAntiSpyware
TeamViewer 8
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB973815)
VC_CRT_x86
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinRAR 5.00 beta 8 (32-bit)
ZTE Handset USB Driver
.
==== Event Viewer Messages From Past Week ========
.
11/9/2013 5:04:38 PM, error: Service Control Manager [7034]  - The Skype C2C Service service terminated unexpectedly.  It has done this 1 time(s).
11/9/2013 4:51:53 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the TeamViewer 8 service to connect.
11/9/2013 4:51:53 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the lxecCATSCustConnectService service to connect.
11/9/2013 4:51:53 PM, error: Service Control Manager [7000]  - The TeamViewer 8 service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
11/9/2013 4:51:53 PM, error: Service Control Manager [7000]  - The lxecCATSCustConnectService service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
 

dds:

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by HP MEDIA STUDIO at 15:37:58 on 2013-11-13
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3326.2173 [GMT -8:00]
.
AV: ESET NOD32 Antivirus 4.0 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
============== Running Processes ================
.
C:\WINDOWS\VPDAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\IProsetMonitor.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\lxeccoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Neat\exec\NeatStartupService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\explorer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://msn.com/
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [Pinger] "c:\program files\pinger\Pinger.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [BitTorrent] "c:\documents and settings\hp media studio\application data\bittorrent\BitTorrent.exe"  /MINIMIZED
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [lxecmon.exe] "c:\program files\lexmark pro800-pro900 series\lxecmon.exe"
mRun: [EzPrint] "c:\program files\lexmark pro800-pro900 series\ezprint.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1366339212744
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1366339341698
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{16645567-3E63-4A7D-8C9F-6DBB7534CD50} : DHCPNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: AtiExtEvent - Ati2evxx.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.48\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-9-29 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-9-29 96408]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 Agent;VPDAgent;c:\windows\VPDAgent.exe [2013-10-13 192512]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-9-29 735960]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2013-1-3 121240]
R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-11-9 418376]
R2 Neat Startup Service;Neat Startup Service;c:\program files\neat\exec\NeatStartupService.exe [2013-6-26 5632]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-11-13 40776]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [2013-8-22 193192]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-11-9 701512]
S2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2013-10-9 3275136]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-9-5 171680]
S2 TeamViewer8;TeamViewer 8;c:\program files\teamviewer\version8\TeamViewer_Service.exe [2013-9-15 5071712]
S3 Apowersoft_AudioDevice;Apowersoft_AudioDevice;c:\windows\system32\drivers\Apowersoft_AudioDevice.sys [2013-11-10 26080]
S3 massfilter_hs;HS HandSet Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_hs.sys [2013-7-22 15896]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-11-9 22856]
S3 zghsdiag;ZTE General Handset Diagnostic Port;c:\windows\system32\drivers\zghsdiag.sys [2013-7-22 113688]
.
=============== Created Last 30 ================
.
2013-11-13 15:04:54 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-11-10 19:33:36 -------- d-----w- c:\documents and settings\hp media studio\.instagiffer
2013-11-10 19:29:21 -------- d-----w- c:\program files\Instagiffer
2013-11-10 18:53:56 26080 ----a-w- c:\windows\system32\drivers\Apowersoft_AudioDevice.sys
2013-11-10 18:53:26 -------- d-----w- c:\documents and settings\hp media studio\application data\Apowersoft
2013-11-09 20:06:32 -------- d-----w- c:\documents and settings\hp media studio\application data\Malwarebytes
2013-11-09 20:06:29 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-11-09 20:06:28 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-09 20:06:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-29 19:03:39 -------- d-----w- c:\program files\The Learning Company
2013-10-29 19:03:30 306688 ----a-w- c:\windows\IsUninst.exe
2013-10-27 02:41:01 -------- d-----w- C:\FRST
2013-10-24 18:24:56 -------- d-----w- c:\windows\system32\appmgmt
2013-10-24 18:24:28 -------- d-----w- c:\documents and settings\hp media studio\local settings\application data\assembly
2013-10-23 08:29:01 -------- d-----w- c:\documents and settings\hp media studio\application data\SUPERAntiSpyware.com
2013-10-23 08:28:49 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-10-23 08:28:49 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2013-10-23 03:30:34 -------- d-----w- c:\documents and settings\hp media studio\local settings\application data\ESET
2013-10-23 03:06:32 -------- d-----w- c:\program files\ESET
2013-10-15 20:46:15 -------- d-----w- c:\program files\Microsoft Picture It! PhotoPub
2013-10-15 20:35:47 -------- d-----w- c:\documents and settings\hp media studio\local settings\application data\Help
2013-10-15 20:32:58 -------- d-----w- c:\program files\Microsoft Picture It!
.
==================== Find3M  ====================
.
2013-10-08 22:05:34 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-08 22:05:34 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-23 18:33:58 920064 ----a-w- c:\windows\system32\wininet.dll
2013-09-23 18:33:57 43520 ------w- c:\windows\system32\licmgr10.dll
2013-09-23 18:33:57 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-09-23 18:33:56 18944 ----a-w- c:\windows\system32\corpol.dll
2013-09-23 18:06:48 385024 ------w- c:\windows\system32\html.iec
2013-08-29 01:31:44 1878656 ----a-w- c:\windows\system32\win32k.sys
2013-08-18 19:58:28 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-08-18 19:58:25 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-08-18 19:58:25 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-08-18 19:58:24 789416 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 15:38:10.14 ===============
 



#4 gringo_pr

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Posted 13 November 2013 - 08:40 PM



Hello Supergirl425

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Supergirl425

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Posted 14 November 2013 - 10:37 AM

I ran both of those, as you instructed me to do. But I'm still getting this from NOD32: " MBR sector of the 1. physical disk - Win32/Olmarik.AYX trojan -

When I hit clean, it says"error while cleaning". I know I said this before, I just thought it would help if I wrote the exact message.

Thanks again :)

 

# AdwCleaner v3.012 - Report created 13/11/2013 at 20:17:51
# Updated 11/11/2013 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : HP MEDIA STUDIO - HP-33F23A160A73
# Running from : C:\Documents and Settings\HP MEDIA STUDIO\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\apn
Folder Deleted : C:\Documents and Settings\All Users\Application Data\boost_interprocess
Folder Deleted : C:\Program Files\driver-soft
Folder Deleted : C:\Documents and Settings\HP MEDIA STUDIO\Application Data\Search Protection

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\Software\InstallIQ

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

-\\ Google Chrome v31.0.1650.48

[ File : C:\Documents and Settings\HP MEDIA STUDIO\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [1734 octets] - [13/11/2013 20:16:31]
AdwCleaner[S0].txt - [1685 octets] - [13/11/2013 20:17:51]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1745 octets] ##########

 

 

 

AND

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Microsoft Windows XP x86
Ran by HP MEDIA STUDIO on Wed 11/13/2013 at 20:33:04.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 11/13/2013 at 20:38:10.57
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Edited by Supergirl425, 14 November 2013 - 10:40 AM.


#6 gringo_pr

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Posted 14 November 2013 - 12:30 PM


Hello Supergirl425

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 Supergirl425

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Posted 14 November 2013 - 05:59 PM

Hi Gringo, here is the log:

 

**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-11-14 14:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(756)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(3788)
c:\windows\system32\WININET.dll
c:\program files\ESET\ESET NOD32 Antivirus\eplgHooks.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2013-11-14  14:49:36
ComboFix-quarantined-files.txt  2013-11-14 22:49
ComboFix2.txt  2013-11-10 01:14
ComboFix3.txt  2013-07-04 07:04
ComboFix4.txt  2013-07-04 00:32
ComboFix5.txt  2013-11-14 22:39
.
Pre-Run: 298,351,005,696 bytes free
Post-Run: 298,844,094,464 bytes free
.
- - End Of File - - 5EB40BE7E612628A4D501AE3137E270A
8F558EB6672622401DA993E1E865C861
 

 

My computer runs somewhat faster  but I can't get rid of this annoying NOD32 alert.

Thanks



#8 gringo_pr

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Posted 14 November 2013 - 08:27 PM

Hello

That is only the bottom 25% of the report - can you send me the whole report please

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 Supergirl425

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Posted 15 November 2013 - 11:06 AM

Ooops, I'm really sorry. I copied it wrong.

 

ComboFix 13-11-12.01 - HP MEDIA STUDIO 11/14/2013  14:40:33.3.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3326.2343 [GMT -8:00]
Running from: c:\documents and settings\HP MEDIA STUDIO\My Documents\ComboFix.exe
AV: ESET NOD32 Antivirus 4.0 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-14 to 2013-11-14  )))))))))))))))))))))))))))))))
.
.
2013-11-14 04:33 . 2013-11-14 04:33 -------- d-----w- c:\windows\ERUNT
2013-11-14 04:16 . 2013-11-14 04:18 -------- d-----w- C:\AdwCleaner
2013-11-13 15:04 . 2013-11-13 15:04 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-11-10 19:33 . 2013-11-10 19:33 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\.instagiffer
2013-11-10 19:29 . 2013-11-10 19:29 -------- d-----w- c:\program files\Instagiffer
2013-11-10 18:53 . 2012-10-09 03:53 26080 ----a-w- c:\windows\system32\drivers\Apowersoft_AudioDevice.sys
2013-11-10 18:53 . 2013-11-10 18:53 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\Apowersoft
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\Malwarebytes
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-11-09 20:06 . 2013-04-04 22:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-29 19:03 . 2013-10-29 19:40 -------- d-----w- c:\program files\The Learning Company
2013-10-29 19:03 . 1998-10-29 22:45 306688 ----a-w- c:\windows\IsUninst.exe
2013-10-27 02:41 . 2013-10-27 02:41 -------- d-----w- C:\FRST
2013-10-24 18:35 . 2013-10-24 18:35 -------- d-----w- c:\documents and settings\All Users\Application Data\TechSmith
2013-10-24 18:35 . 2013-10-24 18:35 -------- d-----w- c:\program files\TechSmith
2013-10-24 18:24 . 2013-11-10 01:12 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Local Settings\Application Data\assembly
2013-10-23 08:29 . 2013-10-23 08:29 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\SUPERAntiSpyware.com
2013-10-23 08:28 . 2013-10-27 02:33 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-10-23 08:28 . 2013-10-23 08:28 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2013-10-23 03:30 . 2013-10-23 03:30 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Local Settings\Application Data\ESET
2013-10-23 03:06 . 2013-10-23 03:06 -------- d-----w- c:\program files\ESET
2013-10-23 03:06 . 2013-10-23 03:06 -------- d-----w- c:\documents and settings\All Users\Application Data\ESET
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-08 22:05 . 2013-04-20 03:52 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-08 22:05 . 2013-04-20 03:52 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-09-23 18:33 . 2004-08-10 12:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-09-23 18:33 . 2004-08-10 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-09-23 18:33 . 2004-08-10 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-09-23 18:33 . 2004-08-10 12:00 18944 ----a-w- c:\windows\system32\corpol.dll
2013-09-23 18:06 . 2004-08-10 12:00 385024 ------w- c:\windows\system32\html.iec
2013-08-30 07:47 . 2013-04-19 15:53 229648 ----a-w- c:\windows\system32\aswBoot.exe
2013-08-29 01:31 . 2004-08-10 12:00 1878656 ----a-w- c:\windows\system32\win32k.sys
2013-08-18 19:58 . 2013-08-18 19:58 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-08-18 19:58 . 2013-08-18 19:58 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-08-18 19:58 . 2013-08-18 19:56 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-08-18 19:58 . 2013-08-18 19:56 789416 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-10-21 20549280]
"Pinger"="c:\program files\Pinger\Pinger.exe" [2013-04-30 10289664]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-09-06 4780928]
"BitTorrent"="c:\documents and settings\HP MEDIA STUDIO\Application Data\BitTorrent\BitTorrent.exe" [2013-10-26 898648]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"RTHDCPL"="RTHDCPL.EXE" [2011-10-15 20064872]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-02-11 61440]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"lxecmon.exe"="c:\program files\Lexmark Pro800-Pro900 Series\lxecmon.exe" [2013-01-23 772712]
"EzPrint"="c:\program files\Lexmark Pro800-Pro900 Series\ezprint.exe" [2013-01-23 150264]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-09-29 2054360]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\lxeccoms.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\TeamViewer\\Version8\\TeamViewer.exe"=
"c:\\Program Files\\TeamViewer\\Version8\\TeamViewer_Service.exe"=
"c:\\Documents and Settings\\HP MEDIA STUDIO\\Application Data\\BitTorrent\\BitTorrent.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [9/29/2009 12:02 PM 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [9/29/2009 12:05 PM 96408]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 8:27 AM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 1:55 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [7/11/2012 10:54 AM 116608]
R2 Agent;VPDAgent;c:\windows\VPDAgent.exe [10/13/2013 11:53 AM 192512]
R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [9/29/2009 12:03 PM 735960]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [1/3/2013 12:36 PM 121240]
R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [11/9/2013 12:06 PM 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [11/9/2013 12:06 PM 701512]
R2 Neat Startup Service;Neat Startup Service;c:\program files\Neat\exec\NeatStartupService.exe [6/26/2013 1:22 AM 5632]
R2 TeamViewer8;TeamViewer 8;c:\program files\TeamViewer\Version8\TeamViewer_Service.exe [9/15/2013 12:24 PM 5071712]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [11/9/2013 12:06 PM 22856]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [8/22/2013 3:54 PM 193192]
S2 Skype C2C Service;Skype C2C Service;c:\documents and settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe [10/9/2013 9:58 AM 3275136]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [9/5/2013 9:34 AM 171680]
S3 Apowersoft_AudioDevice;Apowersoft_AudioDevice;c:\windows\system32\drivers\Apowersoft_AudioDevice.sys [11/10/2013 10:53 AM 26080]
S3 massfilter_hs;HS HandSet Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_hs.sys [7/22/2013 2:09 PM 15896]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [11/13/2013 7:04 AM 40776]
S3 zghsdiag;ZTE General Handset Diagnostic Port;c:\windows\system32\drivers\zghsdiag.sys [7/22/2013 2:09 PM 113688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-12 17:51 1210320 ----a-w- c:\program files\Google\Chrome\Application\31.0.1650.48\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-20 22:05]
.
2013-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-07-22 22:34]
.
2013-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-07-22 22:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://msn.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Search Protection - c:\documents and settings\HP MEDIA STUDIO\Application Data\Search Protection\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-11-14 14:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(756)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(3788)
c:\windows\system32\WININET.dll
c:\program files\ESET\ESET NOD32 Antivirus\eplgHooks.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2013-11-14  14:49:36
ComboFix-quarantined-files.txt  2013-11-14 22:49
ComboFix2.txt  2013-11-10 01:14
ComboFix3.txt  2013-07-04 07:04
ComboFix4.txt  2013-07-04 00:32
ComboFix5.txt  2013-11-14 22:39
.
Pre-Run: 298,351,005,696 bytes free
Post-Run: 298,844,094,464 bytes free
.
- - End Of File - - 5EB40BE7E612628A4D501AE3137E270A
8F558EB6672622401DA993E1E865C861
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:38 AM

Posted 15 November 2013 - 10:05 PM


Hello Supergirl425

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:05:38 AM

Posted 16 November 2013 - 01:37 PM

Hey Gringo :)

I didn't see the virus alert from NOD32 again. Does that mean it's gone? It usually pops up after I restart the computer...anyways here is the log:

 

ComboFix 13-11-16.01 - HP MEDIA STUDIO 11/16/2013   8:54.4.2 - x86
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3326.2599 [GMT -8:00]
Running from: c:\documents and settings\HP MEDIA STUDIO\My Documents\ComboFix.exe
Command switches used :: c:\documents and settings\HP MEDIA STUDIO\Desktop\CFScript.txt
AV: ESET NOD32 Antivirus 4.0 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
.
(((((((((((((((((((((((((   Files Created from 2013-10-16 to 2013-11-16  )))))))))))))))))))))))))))))))
.
.
2013-11-14 04:33 . 2013-11-14 04:33 -------- d-----w- c:\windows\ERUNT
2013-11-14 04:16 . 2013-11-14 04:18 -------- d-----w- C:\AdwCleaner
2013-11-10 19:33 . 2013-11-10 19:33 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\.instagiffer
2013-11-10 19:29 . 2013-11-10 19:29 -------- d-----w- c:\program files\Instagiffer
2013-11-10 18:53 . 2012-10-09 03:53 26080 ----a-w- c:\windows\system32\drivers\Apowersoft_AudioDevice.sys
2013-11-10 18:53 . 2013-11-10 18:53 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\Apowersoft
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\Malwarebytes
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-11-09 20:06 . 2013-11-09 20:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-11-09 20:06 . 2013-04-04 22:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-29 19:03 . 2013-10-29 19:40 -------- d-----w- c:\program files\The Learning Company
2013-10-29 19:03 . 1998-10-29 22:45 306688 ----a-w- c:\windows\IsUninst.exe
2013-10-27 02:41 . 2013-10-27 02:41 -------- d-----w- C:\FRST
2013-10-24 18:35 . 2013-10-24 18:35 -------- d-----w- c:\documents and settings\All Users\Application Data\TechSmith
2013-10-24 18:35 . 2013-10-24 18:35 -------- d-----w- c:\program files\TechSmith
2013-10-24 18:24 . 2013-11-10 01:12 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Local Settings\Application Data\assembly
2013-10-23 08:29 . 2013-10-23 08:29 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Application Data\SUPERAntiSpyware.com
2013-10-23 08:28 . 2013-10-27 02:33 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-10-23 08:28 . 2013-10-23 08:28 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2013-10-23 03:30 . 2013-10-23 03:30 -------- d-----w- c:\documents and settings\HP MEDIA STUDIO\Local Settings\Application Data\ESET
2013-10-23 03:06 . 2013-10-23 03:06 -------- d-----w- c:\program files\ESET
2013-10-23 03:06 . 2013-10-23 03:06 -------- d-----w- c:\documents and settings\All Users\Application Data\ESET
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-13 07:25 . 2004-08-10 12:00 920064 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 07:25 . 2004-08-10 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2013-10-13 07:25 . 2004-08-10 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-10-13 07:24 . 2004-08-10 12:00 18944 ----a-w- c:\windows\system32\corpol.dll
2013-10-13 06:57 . 2004-08-10 12:00 385024 ------w- c:\windows\system32\html.iec
2013-10-12 15:56 . 2004-08-10 12:00 278528 ----a-w- c:\windows\system32\oakley.dll
2013-10-09 13:12 . 2004-08-10 12:00 287744 ----a-w- c:\windows\system32\gdi32.dll
2013-10-08 22:05 . 2013-04-20 03:52 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-08 22:05 . 2013-04-20 03:52 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-07 10:59 . 2004-08-10 12:00 603136 ----a-w- c:\windows\system32\crypt32.dll
2013-10-05 01:14 . 2013-04-19 03:20 7168 ----a-w- c:\windows\system32\xpsp4res.dll
2013-08-30 07:47 . 2013-04-19 15:53 229648 ----a-w- c:\windows\system32\aswBoot.exe
2013-08-29 01:31 . 2004-08-10 12:00 1878656 ----a-w- c:\windows\system32\win32k.sys
2013-08-18 19:58 . 2013-08-18 19:58 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-08-18 19:58 . 2013-08-18 19:58 144896 ----a-w- c:\windows\system32\javacpl.cpl
2013-08-18 19:58 . 2013-08-18 19:56 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-08-18 19:58 . 2013-08-18 19:56 789416 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-10-21 20549280]
"Pinger"="c:\program files\Pinger\Pinger.exe" [2013-04-30 10289664]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-09-06 4780928]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"RTHDCPL"="RTHDCPL.EXE" [2011-10-15 20064872]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-02-11 61440]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]
"lxecmon.exe"="c:\program files\Lexmark Pro800-Pro900 Series\lxecmon.exe" [2013-01-23 772712]
"EzPrint"="c:\program files\Lexmark Pro800-Pro900 Series\ezprint.exe" [2013-01-23 150264]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-09-29 2054360]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\lxeccoms.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\TeamViewer\\Version8\\TeamViewer.exe"=
"c:\\Program Files\\TeamViewer\\Version8\\TeamViewer_Service.exe"=
"c:\\Documents and Settings\\HP MEDIA STUDIO\\Application Data\\BitTorrent\\BitTorrent.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [9/29/2009 12:02 PM 108792]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [9/29/2009 12:05 PM 96408]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 8:27 AM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 1:55 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [7/11/2012 10:54 AM 116608]
R2 Agent;VPDAgent;c:\windows\VPDAgent.exe [10/13/2013 11:53 AM 192512]
R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [9/29/2009 12:03 PM 735960]
R2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [1/3/2013 12:36 PM 121240]
R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
R2 Neat Startup Service;Neat Startup Service;c:\program files\Neat\exec\NeatStartupService.exe [6/26/2013 1:22 AM 5632]
R2 TeamViewer8;TeamViewer 8;c:\program files\TeamViewer\Version8\TeamViewer_Service.exe [9/15/2013 12:24 PM 5071712]
S2 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [8/22/2013 3:54 PM 193192]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [11/9/2013 12:06 PM 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [11/9/2013 12:06 PM 701512]
S2 Skype C2C Service;Skype C2C Service;c:\documents and settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe [10/9/2013 9:58 AM 3275136]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [9/5/2013 9:34 AM 171680]
S3 Apowersoft_AudioDevice;Apowersoft_AudioDevice;c:\windows\system32\drivers\Apowersoft_AudioDevice.sys [11/10/2013 10:53 AM 26080]
S3 massfilter_hs;HS HandSet Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter_hs.sys [7/22/2013 2:09 PM 15896]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [11/9/2013 12:06 PM 22856]
S3 zghsdiag;ZTE General Handset Diagnostic Port;c:\windows\system32\drivers\zghsdiag.sys [7/22/2013 2:09 PM 113688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-11-15 00:54 1210320 ----a-w- c:\program files\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-20 22:05]
.
2013-11-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-07-22 22:34]
.
2013-11-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-07-22 22:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://msn.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-11-16 09:01
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(756)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(2736)
c:\windows\system32\WININET.dll
c:\program files\ESET\ESET NOD32 Antivirus\eplgHooks.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2013-11-16  09:02:29
ComboFix-quarantined-files.txt  2013-11-16 17:02
ComboFix2.txt  2013-11-14 22:49
ComboFix3.txt  2013-11-10 01:14
ComboFix4.txt  2013-07-04 07:04
ComboFix5.txt  2013-11-16 16:52
.
Pre-Run: 298,415,955,968 bytes free
Post-Run: 298,431,082,496 bytes free
.
- - End Of File - - 3FE4D470A5B8657FAE8EF7A039DC51E9
8F558EB6672622401DA993E1E865C861

 

 

 

 

              THANK YOU!!!
 



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 16 November 2013 - 07:08 PM


Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • BitTorrent

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 Supergirl425

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Posted 16 November 2013 - 10:47 PM

Hi

Thanks for the info on P2P, the E-Book I downloaded for my schoolwork was no good anyways :P so I won't be needing it again-EVER. And I was warned about possible virus before downloading it so I scanned the file before opening it but according to my anti-virus software, it was clean.

But that annoying NOD alert seems to be gone.And PC runs better, not great but it can be I have too many programs installed? 

Thank you so much for your time!

 

Here are the logs:

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.16.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
HP MEDIA STUDIO :: HP-33F23A160A73 [administrator]

Protection: Enabled

11/16/2013 6:23:44 PM
mbam-log-2013-11-16 (18-23-44).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 277944
Time elapsed: 1 hour(s), 7 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:32:19 PM, on 11/16/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\VPDAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\IProsetMonitor.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\lxeccoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Neat\exec\NeatStartupService.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\HP MEDIA STUDIO\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [lxecmon.exe] "C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Pinger] "C:\Program Files\Pinger\Pinger.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1366339341698
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: VPDAgent (Agent) - Two Pilots - C:\WINDOWS\VPDAgent.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® PROSet Monitoring Service - Intel Corporation - C:\WINDOWS\system32\IProsetMonitor.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: lxecCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxecserv.exe
O23 - Service: lxec_device -   - C:\WINDOWS\system32\lxeccoms.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Neat Startup Service - The Neat Company - C:\Program Files\Neat\exec\NeatStartupService.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: TeamViewer 8 (TeamViewer8) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe

--
End of file - 8148 bytes



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 November 2013 - 12:18 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
      O4 - HKCU\..\Run: [Pinger] "C:\Program Files\Pinger\Pinger.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

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Posted 22 November 2013 - 01:08 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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