Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Strange Pop up box


  • Please log in to reply
21 replies to this topic

#1 WilliamP

WilliamP

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 13 November 2013 - 12:35 PM

I have a Windows 7 64 bit system that I have recently reloaded. Every once and a while (not consistantly) I will get a pop up from the lower right side of the task bar telling me I need to update something. The first time was Adobe Reader. I checked and it did need updating. So the next time I got the pop up I said  ok. I did get the update,but some junk I didn't want got downloaded also. I have run scans and found nothing. ( Super Anti Spyware,Malwarebytes,Avira, and HilackThis) Now I am getting a pop up to update to IE 11.  I can't even tell if !! will work on my system.


Edited by hamluis, 17 November 2013 - 12:20 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:00 PM

Posted 13 November 2013 - 01:05 PM

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished you will have a log similar to the one below, copy and then paste your log in your next post.
 
securitylog_zps5e004078.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 13 November 2013 - 02:36 PM

I copied and  paisted  Results of screen317's Security Check version 0.99.77  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Desktop   
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Adobe Flash Player 11.9.900.152  
 Adobe Reader XI  
 Mozilla Firefox (25.0)
````````Process Check: objlist.exe by Laurent````````  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 9%
````````````````````End of Log``````````````````````

 



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:00 PM

Posted 13 November 2013 - 02:49 PM

It looks like IE 10 is the only item out dated, if you wish to use this I would suggest updating it.

 

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 13 November 2013 - 04:10 PM

ADW# AdwCleaner v3.012 - Report created 13/11/2013 at 16:08:46
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Lou - LOU-PC
# Running from : C:\Users\Lou\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Lou\AppData\Local\filetypeassistant
Folder Deleted : C:\Users\Lou\AppData\Local\Temp\boost_interprocess
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\nsprotector.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\Lou\AppData\Roaming\Mozilla\Firefox\Profiles\mm8a3wmr.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Lou\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [17928 octets] - [25/09/2013 10:29:03]
AdwCleaner[R1].txt - [6655 octets] - [12/10/2013 08:17:51]
AdwCleaner[R2].txt - [3316 octets] - [12/10/2013 08:40:32]
AdwCleaner[R3].txt - [4268 octets] - [12/10/2013 19:25:58]
AdwCleaner[R4].txt - [1521 octets] - [13/11/2013 16:08:07]
AdwCleaner[S0].txt - [14997 octets] - [25/09/2013 10:35:02]
AdwCleaner[S1].txt - [4292 octets] - [12/10/2013 19:26:24]
AdwCleaner[S2].txt - [1454 octets] - [13/11/2013 16:08:46]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1514 octets] ##########
 



#6 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,366 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:12:00 PM

Posted 13 November 2013 - 04:20 PM

Are the popups still occurring?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 13 November 2013 - 04:38 PM

The pop ups don't happen all the time.

#8 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 AM

Posted 13 November 2013 - 08:00 PM

From time to time especially on a newly installed windows, you would see updates on certain programs (Flash, Java, Adobe installed) including windows update. The updates notification would subside eventually.


Tekken
 


#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,406 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:00 PM

Posted 14 November 2013 - 07:26 AM

From time to time especially on a newly installed windows, you would see updates on certain programs (Flash, Java, Adobe installed) including windows update. The updates notification would subside eventually.

 

I usually just disable or do not elect the update option when installing programs.  I like to review such before install occurs.

 

Louis



#10 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 14 November 2013 - 11:04 AM

The pop ups were strange in appearance, but like I said, when it said that I needed to update Adobe it was correct. But when I clicked on the pop up to update Adobe there was other things downloaded that I didn't want.

#11 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 AM

Posted 14 November 2013 - 09:31 PM

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.

 

Download Adwcleaner by Xplode : http://www.bleepingcomputer.com/download/adwcleaner/
Click on Adwcleaner and hit the Delete button. Copy and paste the result on your next reply.

 

Scan for Malware using free Malwarebytes
Install then run a quick scan only after updating to the latest definition.Uncheck the trial pro version on setup and remove any found threats after running the scan. Please post also the result.

Download JRT by thisisu http://www.bleepingcomputer.com/download/junkware-removal-tool/
Make sure to disable your antivirus or any running protection softwares before running JRT to avoid interferences.
For Vista and Windows 7, right-click and Run as Administrator. In XP, double click JRT icon.
Please be patient and let the program finish scanning.
Once finish, a text document will open then copy-paste it on your next reply.


Tekken
 


#12 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 15 November 2013 - 10:06 AM

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Lou (administrator) on 15-11-2013 at 10:04:09
Running from "C:\Users\Lou\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/15/2013 08:51:57 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


System errors:
=============
Error: (11/15/2013 08:50:15 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (11/15/2013 08:50:15 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.

Error: (11/14/2013 05:35:31 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (11/14/2013 05:35:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (11/14/2013 05:35:31 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (11/14/2013 05:35:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (11/14/2013 05:35:24 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (11/14/2013 05:35:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (11/14/2013 05:35:24 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (11/14/2013 05:35:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.


Microsoft Office Sessions:
=========================
Error: (11/15/2013 08:51:57 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

Error: (11/15/2013 08:50:15 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


=========================== Installed Programs ============================

Access Manager 2 (Version: 2.2.65)
Adobe AIR (Version: 3.9.0.1030)
Adobe AIR Free Download Packages
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 11 Plugin (Version: 11.9.900.152)
Adobe Photoshop Elements 10 (Version: 10.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Aimersoft DVD Creator(Build 2.6.5)
AMD Accelerated Video Transcoding (Version: 13.15.100.30830)
AMD Catalyst Control Center (Version: 2013.0830.1944.33589)
AMD Catalyst Install Manager (Version: 8.0.915.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.80830.1925)
ArcSoft PhotoStudio 5.5
Avanquest update (Version: 1.09)
AVG SafeGuard toolbar (Version: 17.1.0.27)
Avira Antivirus Suite (Version: 14.0.1.719)
Avira SearchFree Toolbar (Version: 12.5.1.1249)
Belarc Advisor 8.3 (Version: 8.3.2.0)
Canon CanoScan 8800F User Registration
Canon iP4800 series Printer Driver
Canon MP Navigator EX 1.0
Canon Utilities Solution Menu
CanoScan 8800F
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0830.1944.33589)
Catalyst Control Center InstallProxy (Version: 2013.0830.1944.33589)
Catalyst Control Center Localization All (Version: 2013.0830.1944.33589)
CCC Help Chinese Standard (Version: 2013.0830.1943.33589)
CCC Help Chinese Traditional (Version: 2013.0830.1943.33589)
CCC Help Czech (Version: 2013.0830.1943.33589)
CCC Help Danish (Version: 2013.0830.1943.33589)
CCC Help Dutch (Version: 2013.0830.1943.33589)
CCC Help English (Version: 2013.0830.1943.33589)
CCC Help Finnish (Version: 2013.0830.1943.33589)
CCC Help French (Version: 2013.0830.1943.33589)
CCC Help German (Version: 2013.0830.1943.33589)
CCC Help Greek (Version: 2013.0830.1943.33589)
CCC Help Hungarian (Version: 2013.0830.1943.33589)
CCC Help Italian (Version: 2013.0830.1943.33589)
CCC Help Japanese (Version: 2013.0830.1943.33589)
CCC Help Korean (Version: 2013.0830.1943.33589)
CCC Help Norwegian (Version: 2013.0830.1943.33589)
CCC Help Polish (Version: 2013.0830.1943.33589)
CCC Help Portuguese (Version: 2013.0830.1943.33589)
CCC Help Russian (Version: 2013.0830.1943.33589)
CCC Help Spanish (Version: 2013.0830.1943.33589)
CCC Help Swedish (Version: 2013.0830.1943.33589)
CCC Help Thai (Version: 2013.0830.1943.33589)
CCC Help Turkish (Version: 2013.0830.1943.33589)
ccc-utility64 (Version: 2013.0830.1944.33589)
CCleaner (Version: 4.07)
CDBurnerXP (Version: 4.5.2.4291)
ClipGrab 3.2.1.2
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DMUninstaller
Elements 10 Organizer (Version: 10.0)
ESET Online Scanner v3
File Type Assistant (Version: 2013.4.8.0)
Gadwin PrintScreen (Version: 4.7)
Hallmark Card Studio 2012 Deluxe (Version: 13.0.4.3)
Hallmark Card Studio 2013 (Version: 14.0.1.1)
HiJackThis (Version: 1.0.0)
Image for Windows 2.83 Trial
iSEEK AnswerWorks English Runtime (Version: 010.000.0101)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Web Publishing Wizard 1.52
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyMailList & AddressBook (Version: 9.0.0.0)
Presto! PageManager 7.15.16 (Version: 7.15.16)
PSE10 STI Installer (Version: 10.0)
Quicken 2012 (Version: 21.1.7.18)
Realtek Ethernet Controller Driver (Version: 7.44.421.2011)
ScanSoft OmniPage SE 4 (Version: 15.2.0020)
Scrapbook Factory Deluxe 5.0 (Version: 5.0.2.3)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SUPERAntiSpyware (Version: 5.6.1038)
TBIView 4.32 - TBIMount 1.10
The Print Shop 23.1 (Version: 23.1.11)
Update for Microsoft .NET Framework 4.5 (KB2750147) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805221) (Version: 1)
Update for Microsoft .NET Framework 4.5 (KB2805226) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
WhoCrashed 4.02
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Memory info: ===================================

Percentage of memory in use: 18%
Total physical RAM: 8174.65 MB
Available physical RAM: 6698.45 MB
Total Pagefile: 16347.48 MB
Available Pagefile: 14704.24 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.18 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:238.37 GB) (Free:167.85 GB) NTFS
2 Drive d: (Photo Stor) (Fixed) (Total:149.05 GB) (Free:131.34 GB) NTFS
3 Drive e: () (Fixed) (Total:149.04 GB) (Free:103.84 GB) NTFS

========================= Users: ========================================

User accounts for \\LOU-PC

Administrator            ASPNET                   Guest                    
Lou                      


**** End of log ****
 



#13 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 15 November 2013 - 10:15 AM

# AdwCleaner v3.012 - Report created 15/11/2013 at 10:13:18
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Lou - LOU-PC
# Running from : C:\Users\Lou\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Lou\AppData\Local\filetypeassistant

***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16736


-\\ Mozilla Firefox v25.0 (en-US)

[ File : C:\Users\Lou\AppData\Roaming\Mozilla\Firefox\Profiles\mm8a3wmr.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\Lou\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [17928 octets] - [25/09/2013 10:29:03]
AdwCleaner[R1].txt - [6655 octets] - [12/10/2013 08:17:51]
AdwCleaner[R2].txt - [3316 octets] - [12/10/2013 08:40:32]
AdwCleaner[R3].txt - [4268 octets] - [12/10/2013 19:25:58]
AdwCleaner[R4].txt - [1521 octets] - [13/11/2013 16:08:07]
AdwCleaner[R5].txt - [1418 octets] - [15/11/2013 10:12:50]
AdwCleaner[S0].txt - [14997 octets] - [25/09/2013 10:35:02]
AdwCleaner[S1].txt - [4292 octets] - [12/10/2013 19:26:24]
AdwCleaner[S2].txt - [1594 octets] - [13/11/2013 16:08:46]
AdwCleaner[S3].txt - [1343 octets] - [15/11/2013 10:13:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S3].txt - [1403 octets] ##########



#14 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 15 November 2013 - 02:37 PM

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.12.12

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16736
Lou :: LOU-PC [administrator]

11/15/2013 2:35:31 PM
mbam-log-2013-11-15 (14-35-31).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 202134
Time elapsed: 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 



#15 WilliamP

WilliamP
  • Topic Starter

  • Members
  • 134 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:00 PM

Posted 15 November 2013 - 02:43 PM

Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Home Premium x64
Ran by Lou on Fri 11/15/2013 at 14:39:12.91
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updatewhilokii_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updatewhilokii_rasmancs



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Lou\appdata\local\filetypeassistant"
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{02E65AD2-86A2-497D-9000-6A18B24AC238}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{0F6A0E19-E089-407C-AB1E-64D23F93898C}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{11D07967-57D6-40B2-BC48-EF03895FDD4F}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{12165ADC-48E5-4E39-9C00-0B063076942D}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{17149F87-E6A2-44A5-9AC2-C432A7EB15C0}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{18DAA0A7-8327-48E0-8192-C8DA61D03480}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{1B7578C8-B4D2-4ECE-9775-D29C7AAB020A}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{1BACA9A8-42C4-4E09-B5FA-5559A5A12BB1}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{22FC04BD-6C46-4756-A4A2-30A5D2BFE2A1}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{2A331029-612D-4D8B-B215-267C395C527D}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{3567951C-165C-4B52-B871-CEB1AE6357C2}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{3ACAAFFD-1B01-4367-A07A-330F289F8595}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{4F7B999A-CBF1-4B7E-89A4-363D52CE7D71}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{5021EEB6-8845-446D-AD40-2007751013C3}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{63B7398D-24B9-455B-91F9-77AFF03548F1}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{68D3CE26-DD59-4402-89F8-B861187A0E05}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{73BAE941-5629-4B92-8B4E-C27744A0354C}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{74D50DB8-6153-40AD-9CB5-83A27FA0C941}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{7622CCAB-2B11-461E-89E8-BCB4461CB834}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{7FCC15EB-7A6E-4808-A960-E66C7A0D9A99}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{908718A6-F0FD-4312-AB30-6AC5D8C06F76}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{91488DC8-0AF0-4491-BAD6-48033F3BD6B5}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{9AAD4097-5A1C-461D-8AF7-38C550DB63BE}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{A259D2A5-183C-478D-A15B-B009C70DFEB3}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{A463A287-0AA6-4E34-B08D-48181D158A50}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{A94062BE-3A1F-4981-A11D-083BBC026777}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{AF8B564B-709E-4079-8657-EBB0A3D84F21}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{B2131C72-797F-41D2-8063-1AD3D988EDF5}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{B5B74135-F581-4E01-BC9B-39D3B4B45775}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{B7F5BE60-95D1-4D3A-9421-271DB56AB5CD}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{C7AE6C50-A1FF-47F8-BC3A-FED0C4BEF87C}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{D25CE2F1-6DC9-421D-A98B-DADD3275B2C3}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{D52E61F9-90CB-46B4-A94C-E130140A7F67}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{DF7A31F7-BC43-4255-9335-3D509FB4545C}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{E2FC8D89-8E77-481D-8590-B47E6151E7FE}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{E44B30BD-C803-4052-AC54-9F12BFB1EF72}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{F33DC9EA-FA57-40D8-8A60-C01BDDB95656}
Successfully deleted: [Empty Folder] C:\Users\Lou\appdata\local\{F4239BF8-8CA4-4613-B16C-BB47830FEE5F}



~~~ FireFox

Emptied folder: C:\Users\Lou\AppData\Roaming\mozilla\firefox\profiles\mm8a3wmr.default\minidumps [1 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 11/15/2013 at 14:41:56.34
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users