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Windows 7 laptop ie browser hijacked and popup advertisements


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5 replies to this topic

#1 DCL

DCL

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  • Local time:06:03 PM

Posted 13 November 2013 - 11:52 AM

tried anti virus and malware removal tool with no luck.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16736
Run by Bonnie at 9:01:49 on 2013-11-13
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6092.4256 [GMT -5:00]
.
AV: System Shield *Disabled/Updated* {3030810C-E2AC-B12D-8BB1-B1B8C0193798}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: System Shield *Disabled/Updated* {8B5160E8-C496-BEA3-B101-8ACABB9E7D25}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
C:\windows\System32\rpcnetp.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\iolo\System Shield\ioloSSTray.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Users\Bonnie\AppData\Roaming\Google\WINCFC9.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\system32\taskhost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uProxyOverride = 192.168.*.*;<local>;*.local
mURLSearchHooks: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMixi.dll
BHO: LinkSwift: {323420b6-65e5-4657-8106-a27392d4d4aa} -
BHO: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMixi.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Word: {B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE} - C:\Users\Bonnie\AppData\Local\WordLayers\temp.dat
BHO: Fast Free Converter 4.1: {F5580E24-8416-4DFD-90B3-078D4EDF4FCB} -
TB: FindWide Toolbar: {6415B5CD-B99B-4A30-85CF-5056FCC94426} - C:\Users\Bonnie\AppData\Local\TNT2\Profiles\10412\passport.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: MixiDJ V44 Toolbar: {90A1B331-C2B4-4933-9F63-BA7B84D60D58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMixi.dll
TB: FindWide Toolbar: {6415B5CD-B99B-4A30-85CF-5056FCC94426} - C:\Users\Bonnie\AppData\Local\TNT2\Profiles\10412\passport.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: MixiDJ V44 Toolbar: {90a1b331-c2b4-4933-9f63-ba7b84d60d58} - C:\Program Files (x86)\MixiDJ_V44\prxtbMixi.dll
uRun: [GameServer33] "C:\Users\Bonnie\AppData\Roaming\Google\WINCFC9.exe"
uRun: [BackgroundContainer] "C:\windows\SysWOW64\Rundll32.exe" "C:\Users\Bonnie\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun
uRun: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
TCP: NameServer = 192.168.200.1
TCP: Interfaces\{CC9E1048-575B-4A66-87E3-C91C3AC85328} : DHCPNameServer = 192.168.200.1
TCP: Interfaces\{CC9E1048-575B-4A66-87E3-C91C3AC85328}\130313336534 : DHCPNameServer = 192.168.2.1 209.18.47.61 209.18.47.62
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://start.toshiba.com/
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]
R1 ElRawDisk;ElRawDisk;C:\windows\System32\drivers\ElRawDsk.sys [2013-3-15 30752]
R2 AMP;Active Malware Protection Minifilter Driver;C:\windows\System32\drivers\amp.sys [2012-8-24 173408]
R2 AMPSE;Active Malware Protection Support Driver;C:\windows\System32\drivers\ampse.sys [2013-3-15 1504608]
R2 CltMngSvc;Search Protect by Conduit Updater;C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe [2013-9-22 220960]
R2 Garmin Core Update Service;Garmin Core Update Service;C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-3-27 185688]
R2 ioloSystemService;iolo System Service;C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe [2013-9-18 1164328]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe [2013-3-14 123320]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [2013-3-14 126392]
R2 PDFsFilter;PDFsFilter;C:\windows\System32\drivers\PDFsFilter.sys [2013-3-15 82160]
R2 Seagate Dashboard Services;Seagate Dashboard Services;C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-5-30 16000]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-5-24 294848]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R2 vseamps;vseamps;C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe [2012-8-24 121696]
R2 vsedsps;vsedsps;C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe [2012-8-24 119136]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-11-8 76912]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2013-3-14 38096]
R3 QIOMem;Generic IO & Memory Access;C:\windows\System32\drivers\QIOMem.sys [2009-6-15 12800]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2013-3-14 1109096]
RUnknown rpcnetp;rpcnetp; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\windows\System32\drivers\ssudbus.sys [2013-2-6 102936]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2013-3-15 19456]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2013-3-14 250984]
S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\System32\drivers\rtsuvstor.sys [2013-3-14 307304]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\windows\System32\drivers\ssudmdm.sys [2013-2-6 203544]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2013-3-15 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2013-3-15 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 vseqrts;vseqrts;C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe [2012-8-24 181600]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-3-15 1255736]
S4 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S4 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
S4 TeamViewer8;TeamViewer 8;C:\Program Files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-7-1 4150112]
S4 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2013-3-14 57216]
S4 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2011-6-9 138152]
S4 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2011-7-1 828856]
S4 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-3-14 2656280]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .jse: JSEFile=NOTEPAD.EXE "%1"
FileExt: .wsf: WSFFile=NOTEPAD.EXE "%1"
.
=============== Created Last 30 ================
.
2013-11-12 20:42:51 -------- d-----w- C:\$RECYCLE.BIN
2013-11-12 20:29:39 98816 ----a-w- C:\windows\sed.exe
2013-11-12 20:29:39 256000 ----a-w- C:\windows\PEV.exe
2013-11-12 20:29:39 208896 ----a-w- C:\windows\MBR.exe
2013-11-12 20:29:34 -------- d-----w- C:\ComboFix
2013-11-12 20:23:17 -------- d-----w- C:\windows\pss
2013-11-12 20:17:58 197120 ----a-w- C:\windows\System32\credui.dll
2013-11-12 20:17:58 1930752 ----a-w- C:\windows\System32\authui.dll
2013-11-12 20:17:58 190464 ----a-w- C:\windows\System32\SmartcardCredentialProvider.dll
2013-11-12 20:17:58 1796096 ----a-w- C:\windows\SysWow64\authui.dll
2013-11-12 20:17:58 168960 ----a-w- C:\windows\SysWow64\credui.dll
2013-11-12 20:17:58 152576 ----a-w- C:\windows\SysWow64\SmartcardCredentialProvider.dll
2013-11-12 20:11:59 859648 ----a-w- C:\windows\System32\IKEEXT.DLL
2013-11-12 20:11:59 830464 ----a-w- C:\windows\System32\nshwfp.dll
2013-11-12 20:11:59 656896 ----a-w- C:\windows\SysWow64\nshwfp.dll
2013-11-12 20:11:59 324096 ----a-w- C:\windows\System32\FWPUCLNT.DLL
2013-11-12 20:11:59 216576 ----a-w- C:\windows\SysWow64\FWPUCLNT.DLL
2013-11-12 20:04:17 10280728 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{CEB753C3-714D-48D6-AFC7-C25C30ED4277}\mpengine.dll
2013-10-30 17:52:12 -------- d-----w- C:\Program Files\iPod
2013-10-30 17:52:11 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-30 17:52:11 -------- d-----w- C:\Program Files\iTunes
2013-10-30 17:52:11 -------- d-----w- C:\Program Files (x86)\iTunes
2013-10-17 20:43:19 -------- d-----w- C:\Program Files (x86)\File Type Helper
2013-10-17 20:43:16 -------- d-----w- C:\Program Files (x86)\Fast Free Converter
2013-10-17 20:42:37 -------- d-----w- C:\Program Files (x86)\SearchProtect
2013-10-17 20:42:22 -------- d-----w- C:\Program Files (x86)\Conduit
2013-10-17 20:41:47 -------- d-----w- C:\ProgramData\Conduit
2013-10-17 20:41:46 -------- d-----w- C:\Users\Bonnie\AppData\Local\Conduit
2013-10-17 20:41:46 -------- d-----w- C:\Program Files (x86)\MixiDJ_V44
2013-10-17 20:41:32 -------- d-----w- C:\Program Files (x86)\Flash Player Pro
.
==================== Find3M  ====================
.
2013-11-13 12:53:36 17920 ----a-w- C:\windows\SysWow64\rpcnetp.dll
2013-11-13 12:53:20 17920 ----a-w- C:\windows\SysWow64\rpcnetp.exe
2013-11-13 12:53:20 17920 ----a-w- C:\windows\System32\rpcnetp.exe
2013-10-12 08:45:20 2241536 ----a-w- C:\windows\System32\wininet.dll
2013-10-12 08:43:37 3959808 ----a-w- C:\windows\System32\jscript9.dll
2013-10-12 08:43:32 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-10-12 08:43:32 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-10-12 07:03:50 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-10-12 07:02:33 2877952 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-10-12 07:02:29 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-10-12 07:02:29 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-10-12 06:35:26 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-10-12 06:08:58 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-10-12 05:44:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-10-12 05:15:39 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-10-09 19:08:11 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-05 20:25:35 1474048 ----a-w- C:\windows\System32\crypt32.dll
2013-10-05 19:57:25 1168384 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-10-03 02:23:48 404480 ----a-w- C:\windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\windows\SysWow64\gdi32.dll
2013-09-28 01:09:10 497152 ----a-w- C:\windows\System32\drivers\afd.sys
2013-09-25 02:26:40 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\windows\System32\lsass.exe
2013-09-15 20:18:14 57584 ----a-w- C:\windows\System32\iolobtdfg.exe
2013-09-15 20:18:04 26184 ----a-w- C:\windows\System32\smrgdf.exe
2013-09-15 19:59:14 2155152 ----a-w- C:\windows\System32\Incinerator64.dll
2013-09-15 19:59:12 2097984 ----a-w- C:\windows\SysWow64\Incinerator32.dll
2013-09-08 02:30:37 1903552 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\windows\SysWow64\mswsock.dll
2013-09-03 18:35:10 278800 ------w- C:\windows\System32\MpSigStub.exe
2013-08-29 02:17:48 5549504 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\windows\System32\scavengeui.dll
.
============= FINISH:  9:02:08.87 ===============
 

Attached Files



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#2 gringo_pr

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Posted 13 November 2013 - 05:42 PM


Hello DCL

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 DCL

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Posted 15 November 2013 - 08:37 AM

ok, I've run for a day with no unwanted activity and no messages on boot that indicate the problem(s) still exist.  I would say you've cured the problem and can close the ticket.  Again, thanks for your help.



#4 gringo_pr

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Posted 15 November 2013 - 01:11 PM

Hello

That is only the first step so please send me the reports so we can continue and make sure it does not come back


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 19 November 2013 - 01:10 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 22 November 2013 - 01:07 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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