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Dell studio desktop running windows vista service pack 2 won't boot


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19 replies to this topic

#1 Kingavery

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Posted 13 November 2013 - 09:37 AM

Computer would not boot first thing this morning. Was fine last night. When I run start-up repair, it finally brings me to a screen that says this computer is configured to require a password in order to start up. Please enter a startup password. I have never had a start up password and cannot get anything to happen past this. I have malware bytes and Microsoft security essentials running up to date. Please advise.

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#2 dc3

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Posted 13 November 2013 - 09:55 AM

What happens if you press Enter when you are asked for the password?


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#3 Kingavery

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Posted 13 November 2013 - 10:07 AM

It's takes me back to the windows failed to start screen and begins to run startup repair again. I've gone through that about 3 times.

#4 dc3

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Posted 13 November 2013 - 10:17 AM

Can  you boot into the Advanced Boot Options?

 

Immediately after pressing the power button start tapping the F8 key until the Advanced Boot Options is seen.  


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#5 Kingavery

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Posted 13 November 2013 - 10:19 AM

After the repair fails, I get the startup repair cannot repair this computer automatically screen. The diagnosis and repair log shows no error codes with all tests being completed successfully. The root cause listed is unspecified changes to system configuration might have caused the problem. When I click detailed repair and restore options it goes bank into repair. Ode and has me restart which starts the loop all over agin.
My last post was before getting your instructions. I will do that now.

#6 Kingavery

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Posted 13 November 2013 - 10:20 AM

Yes, I am now on the advanced options screen.

#7 Kingavery

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Posted 13 November 2013 - 10:23 AM

I will not choose an option until I get instruction. Thanks.

#8 dc3

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Posted 13 November 2013 - 10:28 AM

See if you can boot into Safe Mode with Networking.

 

If there are problems in Safe Mode try the Last Known Good Configuration.


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#9 Kingavery

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Posted 13 November 2013 - 10:46 AM

Safe mode with networking failed. When I tried last known good configuration, it brought me back to the password request which again wound me up at the startup failed screen with auto repair trying to run again. It is searching for problems again but I'm sure I'm right back where I started.

#10 dc3

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Posted 13 November 2013 - 11:05 AM

Let's do a Repair Installation.  This should not effect your data.

 

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
 
Part A, Steps 1a - 6a
 
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
 
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
 
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
 
3a)  Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
4a)  Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
5a)  Locate the ISO file you want to burn, and click on the Open button.
 
6a)  Click on the blue arrow to start burning the bootable DVD.
 
imageburn11_zpse44f577b.png
 
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B, Steps 1b - 10b
 
1b)  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2b)  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3b)  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4b)  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5b)  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6b)  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7b)  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8b)  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9b)  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10b)  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Edited by dc3, 13 November 2013 - 11:06 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 Kingavery

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Posted 13 November 2013 - 11:29 AM

I have vista

#12 Kingavery

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Posted 13 November 2013 - 11:32 AM

And I do have the vista installation cd

#13 Kingavery

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Posted 13 November 2013 - 11:37 AM

I have to be out for a few hours. The system recovery options screen is currently showing. I have the vista installation cd at the ready but am not going to start anything before I leave. I will look for further instructions upon my return mid- afternoon. Thank you again for your assistance.

#14 dc3

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Posted 13 November 2013 - 12:19 PM

I'll be around.


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#15 Kingavery

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Posted 13 November 2013 - 03:57 PM

Hey there...I'm back and ready to move forward whenever you are available. I'm still at the system recovery options screen with the vista installation cd in hand.




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