Hi. I used Adwcleaner to remove webcake. I also deleted it from the control panel. The computer restarted. Unfortunately many functions now no longer work. I cannot access the Internet; the desktop has been rearranged with a new look menu at the bottom of the desktop; I cannot drag any desktop items or documents.
I have tried system restore but get the following error message:
'Sytem restore is not able to protect you computer. Please restar you computer, and then run System Restore again.'
This does not work. I have tried in safe mode but this does not work either.
I am not blaming the product but am completely lost. I realise this is a very unspecific request but I would welcome any help. As you will be able to tell, I am not very knowledgeable about PCs and computing!
Edited by hamluis, 13 November 2013 - 09:37 AM.
Moved from XP to Am I Infected - Hamluis.