Mod Edit: Split from http://www.bleepingcomputer.com/forums/t/509402/windows-7-asus-i5-hd-failure-and-black-screen-of-death/ - Hamluis.
I factory restored my dell inspirion last thursdsy and spent 1 1/2 hours wih a dell remote access tech making everything perfect! I did not even register my email or insert one single personal item of info. It is only a few months old. I left the are for 4 dsys and when i opened the factory box it was stored in, i opened it to a completely hyjacked corrupt computer. How is that possible? Hidden network taken over entire system. I know i turned computer off but did not disable wireless. I have what i thought was great protecrion with system machanic professional 12. What more do i need to do to protect my constant hacked systems?
Thank you for any advice and ideas.
The old sony vaio laptop i use just for photo art. Lost the entire operating system and all driver hardware. Just Today.
I do not know what to do for ptotection as i' m diligent running anti virus every day
There is nothing left on them to screen shot. I will get Dell to resolve the new Dell.
I apologize for not having all the specifics on these units At this time.
Edited by hamluis, 13 November 2013 - 09:05 AM.
PM sent new OP - Hamluis.