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Windows XP reinstall update failure


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#1 Fhallest

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Posted 12 November 2013 - 08:57 PM

I recently reinstalled windows xp on a new hard drive after a valiant effort to save my last install of xp on a older hard drive.  You can read all about it by using this link:

 

http://www.bleepingcomputer.com/forums/t/511231/can-only-access-in-safe-mode/

 

My current issues stems from trying to update my current windowx xp operating system.  I cannot get windows update or Microsoft update to work on my computer.  Thus at this time I am unable to update my computer.  I also have a issue with my usb that the icon for safely remove hardware lists my hard drives and has a option to eject them from my computer.  I also am struggiing with updating some drivers for my MB which I think is direclty related to this issue.  I have reinstalled many times in the past but have never had so manny issues.  I know what the problem is but Bloopie suggested posting here for help with this issue.

 

Thanks

 

Randy

 

 



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#2 hamluis

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Posted 13 November 2013 - 07:33 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Fhallest

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Posted 13 November 2013 - 12:39 PM

Louis

 

Here is the stuff

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Randy (administrator) on 13-11-2013 at 10:35:41
Running from "E:\Documents and Settings\Randy\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/09/2013 04:22:29 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 7.0.5730.13, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (11/09/2013 02:07:06 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 7.0.5730.13, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x00036d4a.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/09/2013 00:31:53 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0012319b.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/09/2013 00:31:38 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0009d06f.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/09/2013 00:31:27 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0010edf1.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/09/2013 11:32:05 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module mshtml.dll, version 6.0.2900.2853, fault address 0x0007f207.
Processing media-specific event for [iexplore.exe!ws!]


System errors:
=============
Error: (11/10/2013 10:57:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1290" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (11/10/2013 10:57:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1290" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (11/10/2013 10:57:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1290" attempting to start the service BITS with arguments ""
in order to run the server:
{4991D34B-80A1-4291-83B6-3328366B9097}

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290

Error: (11/10/2013 10:57:01 AM) (Source: Service Control Manager) (User: )
Description: The @%SystemRoot%\system32\qmgr.dll,-1000 service failed to start due to the following error:
%%1290


Microsoft Office Sessions:
=========================
Error: (11/09/2013 04:22:29 PM) (Source: Application Hang)(User: )
Description: iexplore.exe7.0.5730.13hungapp0.0.0.000000000

Error: (11/09/2013 02:07:06 PM) (Source: Application Error)(User: )
Description: iexplore.exe7.0.5730.13ntdll.dll5.1.2600.551200036d4a

Error: (11/09/2013 00:31:53 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530012319b

Error: (11/09/2013 00:31:38 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530009d06f

Error: (11/09/2013 00:31:27 PM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530010edf1

Error: (11/09/2013 11:32:05 AM) (Source: Application Error)(User: )
Description: iexplore.exe6.0.2900.2180mshtml.dll6.0.2900.28530007f207


=========================== Installed Programs ============================

7-Zip 9.20
Adobe Flash Player 11 ActiveX (Version: 11.9.900.117)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
avast! Free Antivirus (Version: 9.0.2007)
BitTorrent (Version: 7.8.2.30265)
CCleaner (Version: 4.07)
Cheat Engine 6.1
Google Chrome (Version: 30.0.1599.101)
Google Update Helper (Version: 1.3.21.169)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Mozilla Firefox 25.0 (x86 en-US) (Version: 25.0)
Mozilla Maintenance Service (Version: 25.0)
NVIDIA Control Panel 331.65 (Version: 331.65)
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager (Version: 2.03.467)
NVIDIA GeForce Experience 1.7 (Version: 1.7)
NVIDIA Graphics Driver 331.65 (Version: 331.65)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA nView 140.75 (Version: 140.75)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Update 9.3.16 (Version: 9.3.16)
NVIDIA Update Components (Version: 9.3.16)
Revo 7.1 Drivers (Version: 5.10.00.5063v2)
Speccy (Version: 1.23)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VLC media player 2.1.0 (Version: 2.1.0)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows PowerShell™ 1.0 (Version: 2)
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================

Name: Audio Device on High Definition Audio Bus
Description: Audio Device on High Definition Audio Bus
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 2047.48 MB
Available physical RAM: 1429.52 MB
Total Pagefile: 3940.2 MB
Available Pagefile: 3428.11 MB
Total Virtual: 2047.88 MB
Available Virtual: 1965.01 MB

========================= Partitions: =====================================

4 Drive e: () (Fixed) (Total:488.28 GB) (Free:472.61 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-49A505CF77

Administrator            ASPNET                   Guest                    
HelpAssistant            Randy                    SUPPORT_388945a0         
UpdatusUser              


**** End of log ****
 

 

http://speccy.piriform.com/results/pZRWohEmFl02kyPCOuJdQzg



#4 hamluis

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Posted 13 November 2013 - 02:14 PM

Firewall
Firewall: Enabled     Company Name: NVIDIA Corporation     Display Name: NVIDIA Firewall     Product Version: 1.0
 
I believe this is the nVidia Network Access Manager, please uninstall it in Add/Remove Programs.  Then...enable the Windows Firewall.
 
Windows partition configured as E:, which I did not think possible.  All system file paths point to E:, not C:.
 
Motherboard dates to 2005, wonder if CMOS battery was ever changed.  In any case...I would replace the current CMOS battery based on the unusual hardware readings I see in Speccy.
 
C: partition on WD 250GB drive reflects zero total space, zero used  space, zero free space.  Pretty unusual, how can a partition have no size and exist?
 
The second, 932-GB WD drive...reflects 488GB partition E: as Windows partition and only partition with any reflected size parameters that appear correct.
 
F: partition is reflected as zero capacity, zero used, zero free space.
 
What exact steps...did you take...to reinstall Windows?  What media was used to do the reinstall?
 
Louis


#5 Fhallest

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Posted 14 November 2013 - 12:16 AM

I am not sure how E was placed as main.  I used a windows xp install disk.  I deleted the C partition on my 250 hd and partitioned my second HD with one Partition of 500 GB and the rest in the second partition.  I selected the 500 gb partition to install XP and proceded as I normally do with a clean install.  I have not formated the other two partitions and thought I did not have to peform this task. 

 

Do I need to start over?  Did I do something incorrect and is this cause of my issues currently?  Let me know what you suggest?  I have a ASUS A8N-SLI MB and was wondering how to replace the CMOS battery and want to make sure I do it correctl as I have been cursed with this install. 

 

Randy



#6 hamluis

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Posted 14 November 2013 - 08:36 AM

IME (which is not necessarily all-encompassing)...the only way that a Windows install can reflect any letter other than C: is if there is a dual-boot or a nonstandard OEM system.  With a non-standard OEM system...even then, when booted into, Windows is reflected as C:.

 

What is the source of this "windows xp install disk"?  Is it a Genuine XP install CD that you purchased and installed on the system yourself?

 

I can't tell you what the cause of your issues is...because I don't know what you did regarding installing Windows on this system.  That's why I am asking questions.

 

Louis



#7 Fhallest

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Posted 14 November 2013 - 05:24 PM

Hamluis,

 

The CD I have is a replacement CD I got from Microsoft Support for about 40 bucks for my lost OEM install CD. (Yes it it the real thing and not some knock off and I am quite fluent in computer ( bang bang bam))  This has me scratching my head this time. :scratchhead:  

 

I built this machine and am quite familiar with doing a remormat install. I used to do this for a living while going to college.  :graduate:

 

When I added the new hardrive to the computer I just left the origional one where it was in the computer and plugged into its origional sata port on the MB.

 

For some reason this time it has been a bugger.  I thought it would go smooth with a new hard drive and that is what I get for trying to outhink murphy.  This is not a dual boot and like I explained earlier I have two hardvies that are SATA one is new and one that is old.  I deleted the partition on the 250 gb drive and created another partition.  The computer kept the desiginator as C for the 250 gb drive.  I selected the new drive 500 Gb partition and installed window xp.  I did not do anything special just a normal install and followed the prompts and installed xp on the E partition.  I currently have SP3 installed but I have not installed any programs on this machine as I wanted to make sure it was working correctly.  I hope this answers you questions.  Let me know if you need any further explinations.

 

Randy


Edited by Fhallest, 14 November 2013 - 05:30 PM.





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