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unable to locate model number for laptop and labels removed


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#1 destry.stevens

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Posted 12 November 2013 - 11:00 AM

Hello everyone,

 

I recently received a Toshiba Satellite U505  from a friend who thought it was junk. I restored Windows 7 to out of box condition and would like to fix the lid/screen hinges, However his kids removed every sticker from the outside of the unit.

 

Is there a tool that can scan a system and give you the model number and serial number?

 

Thanks for your consideration,

 

Destry



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#2 jkostar

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Posted 12 November 2013 - 11:19 AM

Click on the start menu, all programs, accessories, system tools, and then system information.


 

 

 


#3 jkostar

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Posted 12 November 2013 - 11:21 AM

Sorry, for the serial number, from the command line, please run

wmic bios get serialnumber

and this will give the serial number. The prior steps will get you the make and model number, as well as a bunch of additional information.


 

 

 


#4 destry.stevens

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Posted 12 November 2013 - 12:39 PM

When I use the command line dialogue you sent the command prompt box flashes on the screen, but not long enough to see anything.

 

When go to System Tools, I get what I already have "Satellite U505", but when I try to search for parts, the model number they ask for has more digits. Something like "U505-s2970" but there are many others. That is the number I need. If I have the serial number I should be able to call Toshiba have them give me the model number.



#5 dc3

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Posted 12 November 2013 - 01:23 PM

This command needs to be run from the elevated command prompt.

 

Type cmd in the Search programs and files box, right click on [v]cmd[/b] when it appears above the search box and choose Run as administrator.

 

When the elevated command prompt opens copy and paste wmic bios get serialnumber and press Enter.


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