Are both computers a similar age r similar operating system ??
Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here
Download Security Check by Screen317 from HERE
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.
Please download TFC, or Temp File Cleaner by Old Timer
- Download TFC from the download link above and save the file on your desktop.
- Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
- Double-click on the TFC icon.
- When the program opens, click on the Start button. TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
- When done, press OK and reboot your computer and finish the cleanup.
Thank You -