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I used Rkil as you advised and got this !


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#1 mazz99

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Posted 11 November 2013 - 07:58 PM

Hi 

 

My computer was starting and shutting down very slowly so I tried Rkill as suggested elsewhere. Most of the log was clear except for the following:-

 

 

 
 * ALERT: ZEROACCESS rootkit symptoms found!
 
     * C:\Windows\Installer\{b93732d6-b308-ce93-f8e0-3f457f76a2f2}\ [ZA Dir]
     * C:\Windows\Installer\{b93732d6-b308-ce93-f8e0-3f457f76a2f2}\L\ [ZA Dir]
     * C:\Windows\Installer\{b93732d6-b308-ce93-f8e0-3f457f76a2f2}\U\ [ZA Dir]
 
 
 
What do I do now , Please ??

Edited by mazz99, 11 November 2013 - 08:06 PM.


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#2 Condobloke

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Posted 11 November 2013 - 08:13 PM

I have reported this for you....A moderator will point you in the right direction.

 

Be patient..


Condobloke ...Outback Australian  fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

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It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

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#3 mazz99

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Posted 11 November 2013 - 08:22 PM

Thank you x



#4 hamluis

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Posted 11 November 2013 - 08:38 PM

Follow Steps 6-8 of Prep Guide For Posting Malware Log Topic and post the requested log as a new topic in the forum containing the Prep Guide.  Include the information you posted here as part of your new topic.

 

Once that is done, this topic will be closed, to avoid confusion.

 

Louis



#5 quietman7

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Posted 12 November 2013 - 08:33 AM

Your log(s) is posted here and you are already getting help.

After posting a log and getting assistance, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

The Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.

Thanks for your cooperation.

Good luck with your log.
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