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Trojan.ZeroAccess.B, Trojan.ZeroAccess.C

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14 replies to this topic

#1 SWG9


  • Members
  • 7 posts
  • Local time:10:55 AM

Posted 11 November 2013 - 07:18 PM



I believe my PC has been infected with the above noted malware. I'm running Norton and it keeps notifying me that it's blocked an attack (every 9 minutes or so).


I'm running Windows 7 64 bit home version.


I'm a relative newbie to this, but I think I have a good handle on how the board works after spending a few hours here. I've read the preparation guide; here is my DDS log:


Thank in advance for your assistance, please let me know if you need anything else.




DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720  BrowserJavaVersion: 1.6.0_25
Run by Gregory at 19:02:38 on 2013-11-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.6071.3969 [GMT -5:00]
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.sympatico.ca/default.aspx?lang=en-CA
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_x3950&r=173611102807p0428v105w4761v540
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
mWinlogon: Userinit = userinit.exe
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\\ips\ipsbho.dll
BHO: RoboForm BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Vuze Remote Toolbar: {BA14329E-9550-4989-B3F2-9732E92D17CC} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: &RoboForm: {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\\coieplg.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
TB: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [gStart] C:\Garmin\gStart.exe
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
mRun: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe"
mRun: [D-Link D-Link DWA-125] C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
mRun: [WZCSLDR2] C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Customize Menu - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Fill Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://www.walmartphotocentre.ca/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {D9CDEFE3-51BB-4737-A12C-53D9814A148C} - hxxps://webmail.ontario.ca/exchweb/controls/DAX.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer =
TCP: Interfaces\{85A21AC3-7346-4347-94B2-BA1FCF5E3480} : DHCPNameServer =
TCP: Interfaces\{CDF0B82D-F962-4917-A093-CB0FC1E4D7DF} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {FC8B4D35-FC70-4A52-9655-E8784FDEEB87} - msiexec /fu {FC8B4D35-FC70-4A52-9655-E8784FDEEB87}
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
Hosts: remote.quinterehab.com
================= FIREFOX ===================
FF - ProfilePath - C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=2&q=
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\\npapicomadapter.dll
FF - plugin: C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\plugins\np-mswmp.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
============= SERVICES / DRIVERS ===============
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1404000.028\symds64.sys [2013-7-16 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1404000.028\symefa64.sys [2013-7-16 1139800]
R1 anodlwf;ANOD Network Security Filter driver;C:\Windows\System32\drivers\anodlwfx.sys [2011-5-29 15872]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20131101.003\BHDrvx64.sys [2013-11-6 1524824]
R1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\System32\drivers\N360x64\1404000.028\ccsetx64.sys [2013-7-16 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20131110.003\IDSviA64.sys [2013-11-11 521816]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1404000.028\ironx64.sys [2013-7-16 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1404000.028\symnets.sys [2013-7-16 433752]
R2 D_Link_DWA-125_WPS;D_Link_DWA-125_WPS Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe [2011-5-29 53248]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\\ccsvchst.exe [2013-7-16 144368]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-6-8 243232]
R2 USBS3S4Detection;USBS3S4Detection;C:\OEM\USBDECTION\USBS3S4Detection.exe [2010-6-8 76320]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-9-12 140376]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-7-16 271872]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-6-8 346144]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 D_Link_DWA-125;D_Link_DWA-125 Service;C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWZCSdS.exe [2011-5-29 126976]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-3 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-11-6 1255736]
=============== Created Last 30 ================
2013-10-28 14:38:11 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2013-10-28 14:38:11 52736 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2013-10-28 14:38:11 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2013-10-28 14:38:11 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2013-10-28 14:38:11 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2013-10-28 14:38:11 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2013-10-17 22:47:03 -------- d-----w- C:\Program Files\McAfee Security Scan
==================== Find3M  ====================
2013-10-10 21:11:30 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-10 21:11:30 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll
============= FINISH: 19:03:03.94 ===============

Attached Files

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#2 B-boy/StyLe/


    Bleepin' Freestyler

  • Malware Response Team
  • 8,307 posts
  • Gender:Male
  • Location:Bulgaria
  • Local time:06:55 PM

Posted 12 November 2013 - 04:45 AM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.



Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  • I'll catch you tomorror sinice I need my sleep. :)





#3 SWG9

  • Topic Starter

  • Members
  • 7 posts
  • Local time:10:55 AM

Posted 12 November 2013 - 04:24 PM

Hello Georgi!


Thank you for your speedy reply! I truly appreciate the help. I have done as you asked, here are the results:




Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2013 01
Ran by Gregory (administrator) on GREGORY-PC on 12-11-2013 16:09:27
Running from C:\Users\Gregory\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
() C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
(Acer Group) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
() C:\OEM\USBDECTION\USBS3S4Detection.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(CANON INC.) C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(Microsoft Corporation) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
(GARMIN Corp.) C:\Garmin\gStart.exe
(Siber Systems) C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
() C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
(CyberLink Corp.) C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe
(D-Link Corp.) C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe
(Wireless Service) C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe
(CANON INC.) C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
(Microsoft Corporation) C:\Windows\splwow64.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Adobe Systems Incorporated) C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
(Microsoft Corporation) C:\Windows\system32\consent.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [mwlDaemon] - C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe [349552 2010-02-01] (Egis Technology Inc.)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [9955872 2010-01-12] (Realtek Semiconductor)
HKLM\...\Run: [HotKeysCmds] - C:\Windows\system32\hkcmd.exe [ ] ()
HKLM\...\Run: [CanonMyPrinter] - C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE [2782096 2010-07-25] (CANON INC.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKCU\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-06-08] (Google Inc.)
HKCU\...\Run: [msnmsgr] - C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe [3872080 2010-04-16] (Microsoft Corporation)
HKCU\...\Run: [gStart] - C:\Garmin\gStart.exe [1891416 2008-08-13] (GARMIN Corp.)
HKCU\...\Run: [RoboForm] - C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe [107000 2011-02-01] (Siber Systems)
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKLM-x32\...\Run: [SuiteTray] - C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [337264 2010-02-01] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisUpdate] - C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [201512 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisTecPMMUpdate] - C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [401192 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [588648 2009-07-24] (Symantec Corporation)
HKLM-x32\...\Run: [Hotkey Utility] - C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe [609312 2010-05-05] ()
HKLM-x32\...\Run: [MDS_Menu] - C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe [222504 2009-05-20] (CyberLink Corp.)
HKLM-x32\...\Run: [ArcadeMovieService] - C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe [124136 2010-02-05] (CyberLink Corp.)
HKLM-x32\...\Run: [D-Link D-Link DWA-125] - C:\Program Files (x86)\D-Link\DWA-125 revA\AirGCFG.exe [1024000 2010-05-21] (D-Link Corp.)
HKLM-x32\...\Run: [WZCSLDR2] - C:\Program Files (x86)\D-Link\DWA-125 revA\WZCSLDR2.exe [122880 2010-04-21] (Wireless Service)
HKLM-x32\...\Run: [CanonSolutionMenuEx] - C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1213848 2010-09-14] (CANON INC.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59280 2012-11-28] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [253672 2011-01-07] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152544 2012-12-12] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-05-11] (Adobe Systems Incorporated)
HKU\Default\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [154144 2010-01-14] ()
HKU\Default User\...\RunOnce: [ScrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe [154144 2010-01-14] ()
HKU\Scott\...\Run: [RoboForm] - C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe [107000 2011-02-01] (Siber Systems)
HKU\Scott\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-06-08] (Google Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sympatico.ca/default.aspx?lang=en-CA
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_x3950&r=173611102807p0428v105w4761v540
URLSearchHook: HKLM-x32 - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
URLSearchHook: HKCU - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
BHO-x32: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll (CANON INC.)
BHO-x32: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\\coieplg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\\ips\ipsbho.dll (Symantec Corporation)
BHO-x32: No Name - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
BHO-x32: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll (CANON INC.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\\coieplg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKCU - No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} -  No File
Toolbar: HKCU - No Name - {BA14329E-9550-4989-B3F2-9732E92D17CC} -  No File
Toolbar: HKCU - No Name - {30F9B915-B755-4826-820B-08FBA6BD249D} -  No File
Toolbar: HKCU - No Name - {724D43A0-0D85-11D4-9908-00400523E39A} -  No File
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
DPF: HKLM-x32 {8AD9C840-044E-11D1-B3E9-00805F499D93} http://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab
DPF: HKLM-x32 {BEA7310D-06C4-4339-A784-DC3804819809} http://www.walmartphotocentre.ca/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: HKLM-x32 {D9CDEFE3-51BB-4737-A12C-53D9814A148C} https://webmail.ontario.ca/exchweb/controls/DAX.cab
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
Hosts: remote.quinterehab.com
Tcpip\Parameters: [DhcpNameServer]

FF ProfilePath: C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default
FF Keyword.URL: hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=2&q=
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll ()
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @canon.com/EPPEX - C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
FF Plugin-x32: @java.com/JavaPlugin - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF Plugin-x32: @mcafee.com/McAfeeMssPlugin - C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll (McAfee, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8117.0416 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @oberon-media.com/ONCAdapter - C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\\npapicomadapter.dll (Oberon-Media )
FF Plugin-x32: @tools.google.com/Google Update;version=3 - C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 - C:\Program Files (x86)\Google\Update\\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Vuze Remote Community Toolbar - C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn\
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn\
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFF

CHR HomePage: hxxp://www.google.com/
CHR RestoreOnStartup: "hxxp://www.google.com/"
CHR Extension: (YouTube) - C:\Users\Gregory\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0
CHR Extension: (Google Search) - C:\Users\Gregory\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\
CHR Extension: (Norton Identity Protection) - C:\Users\Gregory\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.4.3.4_0
CHR Extension: (Gmail) - C:\Users\Gregory\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\\Exts\Chrome.crx

==================== Services (Whitelisted) =================

S2 D_Link_DWA-125; C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWZCSdS.exe [126976 2010-04-21] (Wireless Service)
R2 D_Link_DWA-125_WPS; C:\Program Files (x86)\D-Link\DWA-125 revA\ANIWConnService.exe [53248 2010-03-03] ()
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [288776 2013-09-06] (McAfee, Inc.)
S3 MWLService; C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [305520 2010-02-01] (Egis Technology Inc.)
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\\ccSvcHst.exe [144368 2013-05-20] (Symantec Corporation)
R2 RichVideo; C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe [244904 2010-02-03] ()
R2 USBS3S4Detection; C:\OEM\USBDECTION\USBS3S4Detection.exe [76320 2009-12-09] ()

==================== Drivers (Whitelisted) ====================

R1 anodlwf; C:\Windows\System32\DRIVERS\anodlwfx.sys [15872 2009-03-06] ()
R1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20131101.003\BHDrvx64.sys [1524824 2013-10-22] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1404000.028\ccSetx64.sys [169048 2013-04-15] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-08-26] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [140376 2013-08-26] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20131111.002\IDSvia64.sys [521816 2013-10-28] (Symantec Corporation)
R3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20131111.018\ENG64.SYS [126040 2013-08-28] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20131111.018\EX64.SYS [2099288 2013-08-28] (Symantec Corporation)
R3 netr28ux; C:\Windows\System32\DRIVERS\Dnetr28ux.sys [1119072 2010-05-05] (Ralink Technology Corp.)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1404000.028\SRTSP64.SYS [796760 2013-05-16] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1404000.028\SRTSPX64.SYS [36952 2013-03-04] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1404000.028\SYMDS64.SYS [493656 2013-05-21] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1404000.028\SYMEFA64.SYS [1139800 2013-05-23] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-07-16] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1404000.028\Ironx64.SYS [224416 2012-07-27] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1404000.028\SYMNETS.SYS [433752 2013-04-24] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-11-12 16:09 - 2013-11-12 16:09 - 00000000 ____D C:\FRST
2013-11-12 16:08 - 2013-11-12 16:08 - 01957590 _____ (Farbar) C:\Users\Gregory\Desktop\FRST64.exe
2013-11-11 19:03 - 2013-11-11 19:03 - 00021674 _____ C:\Users\Gregory\Desktop\dds.txt
2013-11-11 19:03 - 2013-11-11 19:03 - 00009906 _____ C:\Users\Gregory\Desktop\attach.txt
2013-11-11 19:00 - 2013-11-11 19:00 - 00688992 ____R (Swearware) C:\Users\Gregory\Desktop\dds.com
2013-10-28 09:38 - 2013-09-04 07:12 - 00343040 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbhub.sys
2013-10-28 09:38 - 2013-09-04 07:11 - 00325120 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbport.sys
2013-10-28 09:38 - 2013-09-04 07:11 - 00052736 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbehci.sys
2013-10-28 09:38 - 2013-09-04 07:11 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbuhci.sys
2013-10-28 09:38 - 2013-09-04 07:11 - 00025600 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbohci.sys
2013-10-28 09:38 - 2013-09-04 07:11 - 00007808 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\usbd.sys
2013-10-17 17:47 - 2013-10-17 17:47 - 00000000 ____D C:\Program Files\McAfee Security Scan

==================== One Month Modified Files and Folders =======

2013-11-12 16:09 - 2013-11-12 16:09 - 00000000 ____D C:\FRST
2013-11-12 16:08 - 2013-11-12 16:08 - 01957590 _____ (Farbar) C:\Users\Gregory\Desktop\FRST64.exe
2013-11-12 15:57 - 2009-07-13 23:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-11-12 15:57 - 2009-07-13 23:45 - 00009920 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-11-12 15:55 - 2009-07-14 00:13 - 00726444 _____ C:\Windows\system32\PerfStringBackup.INI
2013-11-12 15:55 - 2007-10-10 18:04 - 01784582 _____ C:\Windows\WindowsUpdate.log
2013-11-12 15:51 - 2011-05-29 18:27 - 00000007 _____ C:\Windows\SysWOW64\ANIWZCSUSERNAME
2013-11-12 15:51 - 2011-05-29 12:02 - 00003284 _____ C:\Windows\SysWOW64\ANIWZCS{85A21AC3-7346-4347-94B2-BA1FCF5E3480}
2013-11-12 15:51 - 2011-05-29 12:02 - 00003284 _____ C:\Users\Gregory\AppData\Roaming\ANIWZCS{85A21AC3-7346-4347-94B2-BA1FCF5E3480}
2013-11-12 15:51 - 2010-11-24 18:58 - 00000000 ____D C:\Users\Gregory\Tracing
2013-11-12 15:50 - 2011-05-29 12:02 - 00000007 _____ C:\Windows\SysWOW64\ANIWZCSUSERNAME{85A21AC3-7346-4347-94B2-BA1FCF5E3480}
2013-11-12 15:50 - 2010-11-05 06:22 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-11-12 15:50 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-11-12 15:50 - 2009-07-13 23:51 - 00137683 _____ C:\Windows\setupact.log
2013-11-12 15:50 - 2007-10-10 18:01 - 01276706 _____ C:\Windows\PFRO.log
2013-11-12 01:28 - 2010-11-19 12:49 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-11-12 01:28 - 2009-07-13 21:34 - 00000478 _____ C:\Windows\win.ini
2013-11-12 01:11 - 2012-09-04 19:17 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-11-12 01:09 - 2011-02-02 11:37 - 00000000 ____D C:\Users\Gregory\Documents\Nikki Business
2013-11-12 00:32 - 2010-11-05 06:22 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-11-11 19:03 - 2013-11-11 19:03 - 00021674 _____ C:\Users\Gregory\Desktop\dds.txt
2013-11-11 19:03 - 2013-11-11 19:03 - 00009906 _____ C:\Users\Gregory\Desktop\attach.txt
2013-11-11 19:00 - 2013-11-11 19:00 - 00688992 ____R (Swearware) C:\Users\Gregory\Desktop\dds.com
2013-11-11 18:22 - 2011-06-19 17:05 - 00000000 ____D C:\Users\Gregory\AppData\Local\CrashDumps
2013-11-07 20:05 - 2010-11-05 06:20 - 00000000 ____D C:\Users\Gregory\AppData\Local\Google
2013-10-28 19:10 - 2010-11-19 16:02 - 00000000 ____D C:\Users\Gregory\AppData\Roaming\Azureus
2013-10-28 08:35 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\system32\NDF
2013-10-28 08:18 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache
2013-10-28 07:19 - 2010-11-19 16:02 - 00000000 ____D C:\Program Files (x86)\Vuze
2013-10-19 07:19 - 2013-07-27 07:32 - 00002147 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-10-17 17:47 - 2013-10-17 17:47 - 00000000 ____D C:\Program Files\McAfee Security Scan
2013-10-17 17:47 - 2011-07-07 17:42 - 00001935 _____ C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk

Files to move or delete:

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-10-28 08:11

==================== End Of Log ============================

Attached Files

#4 B-boy/StyLe/


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Posted 13 November 2013 - 05:25 AM



Please download the following file => and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.


#5 SWG9

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Posted 13 November 2013 - 06:41 AM



Thanks Georgi. Here the log. FRST prompted a restart, hope that doesn't mess anything up. I also noticed Norton blocked the Trojan Rootkit virus this morning, which I hadn't noticed earlier. 




Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 10-11-2013 01
Ran by Gregory at 2013-11-13 06:32:32 Run:1
Running from C:\Users\Gregory\Desktop
Boot Mode: Normal

Content of fixlist:
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
URLSearchHook: HKLM-x32 - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
URLSearchHook: HKCU - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
C:\Program Files (x86)\Vuze_Remote
BHO-x32: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
C:\Program Files (x86)\ConduitEngine
BHO-x32: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
BHO-x32: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll (Conduit Ltd.)
Toolbar: HKCU - No Name - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} -  No File
Toolbar: HKCU - No Name - {BA14329E-9550-4989-B3F2-9732E92D17CC} -  No File
Toolbar: HKCU - No Name - {30F9B915-B755-4826-820B-08FBA6BD249D} -  No File
Toolbar: HKCU - No Name - {724D43A0-0D85-11D4-9908-00400523E39A} -  No File
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
FF Keyword.URL: hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=2&q=
FF Extension: Vuze Remote Community Toolbar - C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}
AlternateDataStreams: C:\ProgramData\Temp:38020A20


HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\Google Update* => Value deleted successfully.
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\URLSearchHooks\\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Value deleted successfully.
HKCR\Wow6432Node\CLSID\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Key deleted successfully.
HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks\\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Value deleted successfully.
C:\Program Files (x86)\Vuze_Remote => Moved successfully.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D} => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D} => Key deleted successfully.
C:\Program Files (x86)\ConduitEngine => Moved successfully.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Value deleted successfully.
HKCR\Wow6432Node\CLSID\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{30F9B915-B755-4826-820B-08FBA6BD249D} => Value deleted successfully.
HKCR\Wow6432Node\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} => Value deleted successfully.
HKCR\CLSID\{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{BA14329E-9550-4989-B3F2-9732E92D17CC} => Value deleted successfully.
HKCR\CLSID\{BA14329E-9550-4989-B3F2-9732E92D17CC} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{30F9B915-B755-4826-820B-08FBA6BD249D} => Value deleted successfully.
HKCR\CLSID\{30F9B915-B755-4826-820B-08FBA6BD249D} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{724D43A0-0D85-11D4-9908-00400523E39A} => Value deleted successfully.
HKCR\CLSID\{724D43A0-0D85-11D4-9908-00400523E39A} => Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Value deleted successfully.
HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Key not found.
Firefox Keyword.URL deleted successfully.
C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\Extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc} => Moved successfully.

"C:\Users\Gregory\AppData\Local\Google\Desktop\Install" directory move:

Could not move "C:\Users\Gregory\AppData\Local\Google\Desktop\Install" directory. => Scheduled to move on reboot.

C:\ProgramData\Temp => ":38020A20" ADS removed successfully.

=========== Result of Scheduled Files to move ===========

C:\Users\Gregory\AppData\Local\Google\Desktop\Install => Moved successfully.

==== End of Fixlog ====

#6 B-boy/StyLe/


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Posted 13 November 2013 - 08:53 AM




Nice work! :)
Let's check for leftovers.

The most of them should take no more than 5 minutes each.






  • Please download RKill by Grinler from the link below and save it to your desktop.

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply.
  • A log pops up at the end of the run. This log file is located at C:\rkill.log.
  • Please copy and past the results at pastebin.com and post the link to the log in your next reply.


  • Please download RogueKiller.exe and save to the desktop.
  • Close all windows and browsers
  • Right-click the program and select 'Run as Administrator'
  • Press the scan button.
  • A report opens on the desktop named - RKreport.txt
  • Please copy and past the results at pastebin.com and post the link to the log in your next reply.




Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and past the results at pastebin.com and post the link to the log in your next reply.


  • Please download the newest version of Malwarebytes' Anti-Malware and install it.
  • Please start the application by double-click on it's icon.
  • Once the program has loaded go to the UPDATE tab and check for updates.
  • When the update is complete, select the Scanner tab
  • Select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Please save it to a convenient location and copy and past the results at pastebin.com and post the link to the log in your next reply.


Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure that all options are checked.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and past the results at pastebin.com and post the link to the log in your next reply.


Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Please copy and past the results at pastebin.com and post the link to the log in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.







#7 SWG9

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Posted 13 November 2013 - 09:14 AM

Hi again.


Thanks so much for the help and quick replies. I won't be able to perform the next tasks until later today (I have to head out for the day), I just reviewed them though.


The link you provided re: disabling anti-malware programs doesn't work for me. To the best of my knowledge, the only anti-malware/virus program I am running is Norton (probably why I am in this mess in the first place, LOL). Should I just disable that, then execute the steps that you indicated?



#8 B-boy/StyLe/


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Posted 14 November 2013 - 05:47 AM



Don't worry and take your time. Btw here is the correct link by the way. ;)


To the best of my knowledge, the only anti-malware/virus program I am running is Norton (probably why I am in this mess in the first place, LOL). Should I just disable that, then execute the steps that you indicated?


Yes, please. :)







#9 SWG9

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  • Local time:10:55 AM

Posted 14 November 2013 - 09:00 PM





There's the link. I hope this works, as I've never used the site before. I posted all the step in one log.


Thanks again!!

#10 B-boy/StyLe/


    Bleepin' Freestyler

  • Malware Response Team
  • 8,307 posts
  • Gender:Male
  • Location:Bulgaria
  • Local time:06:55 PM

Posted 15 November 2013 - 05:26 AM



Great work! :)


Double click on AdwCleaner.exe to run the tool again.

  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished. this time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.


The rest of the logs are clean and we are almost done here:

Let's check for malware remnants so we can be sure everything is gone.







1.Please download HitmanPro.

  • For 32-bit Operating System - dEMD6.gif.
  • This is the mirror - dEMD6.gif
  • For 64-bit Operating System - dEMD6.gif
  • This is the mirror - dEMD6.gif

2.Launch the program by double clicking on the 5vo5F.jpg icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).

Note: If the program won't run please then open the program while holding down the left CTRL key until the program is loaded.

3.Click on the next button. You must agree with the terms of EULA. (if asked)

4.Check the box beside "No, I only want to perform a one-time scan to check this computer".

5.Click on the next button.

6.The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.

7.When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!


8.Click on the next button.

9.Click on the "Save Log" button.

10.Save that file to your desktop and post the content of that file in your next reply.


Note: if there isn't a dropdown menu when the scan is done then please don't delete anything and close HitmanPro

Navigate to C:\ProgramData\HitmanPro\Logs open the report and copy and paste it to your next reply.






Download Security Check by screen317 from here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.






#11 SWG9

  • Topic Starter

  • Members
  • 7 posts
  • Local time:10:55 AM

Posted 15 November 2013 - 08:17 AM



Here's the results:




# AdwCleaner v3.012 - Report created 15/11/2013 at 07:57:10
# Updated 11/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Gregory - GREGORY-PC
# Running from : C:\Users\Gregory\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\StarApp
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\FunWebProducts
Folder Deleted : C:\Program Files (x86)\Vuze
Folder Deleted : C:\Users\Gregory\AppData\Local\Temp\boost_interprocess
Folder Deleted : C:\Users\Gregory\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Gregory\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Gregory\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Gregory\AppData\LocalLow\Vuze_Remote
Folder Deleted : C:\Users\Scott\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Scott\AppData\LocalLow\ConduitEngine
Folder Deleted : C:\Users\Scott\AppData\LocalLow\Vuze_Remote
Folder Deleted : C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\ConduitCommon

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CFE8AEA1-37F6-45F9-AA43-FA8BCDFE20A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CFE8AEA1-37F6-45F9-AA43-FA8BCDFE20A7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CFE8AEA1-37F6-45F9-AA43-FA8BCDFE20A7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{24783F68-47A0-45FC-9AFE-4CBFEBE03DB3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5096F102-94E3-41BD-BE30-8F24F94D4BCA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\conduitEngine
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\Vuze_Remote
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\conduitEngine
Key Deleted : HKLM\Software\Vuze_Remote
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\conduitEngine
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Vuze_Remote Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16736

-\\ Mozilla Firefox v8.0.1 (en-US)

[ File : C:\Users\Gregory\AppData\Roaming\Mozilla\Firefox\Profiles\x353d6at.default\prefs.js ]

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Line Deleted : user_pref("CT2504091.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Line Deleted : user_pref("CT2504091.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Line Deleted : user_pref("CT2504091.BrowserCompStateIsOpen_129707804829376918", true);
Line Deleted : user_pref("CT2504091.BrowserCompStateIsOpen_1359634298000", true);
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Line Deleted : user_pref("CT2504091.DSInstall", false);
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Line Deleted : user_pref("CT2504091.DialogsGetterLastCheckTime", "Thu Jul 18 2013 18:58:19 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.DownloadReferralCookieData", "");
Line Deleted : user_pref("CT2504091.EMailNotifierPollDate", "Thu Jul 18 2013 18:58:18 GMT-0400 (Eastern Daylight Time)");
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Line Deleted : user_pref("CT2504091.FirstServerDate", "3-6-2012");
Line Deleted : user_pref("CT2504091.FirstTime", true);
Line Deleted : user_pref("CT2504091.FirstTimeFF3", true);
Line Deleted : user_pref("CT2504091.FixPageNotFoundErrors", true);
Line Deleted : user_pref("CT2504091.GroupingServerCheckInterval", 1440);
Line Deleted : user_pref("CT2504091.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Line Deleted : user_pref("CT2504091.HPInstall", false);
Line Deleted : user_pref("CT2504091.HasUserGlobalKeys", true);
Line Deleted : user_pref("CT2504091.HomePageProtectorEnabled", false);
Line Deleted : user_pref("CT2504091.HomepageBeforeUnload", "chrome://branding/locale/browserconfig.properties");
Line Deleted : user_pref("CT2504091.Initialize", true);
Line Deleted : user_pref("CT2504091.InitializeCommonPrefs", true);
Line Deleted : user_pref("CT2504091.InstallationAndCookieDataSentCount", 3);
Line Deleted : user_pref("CT2504091.InstallationId", "ConduitNSISIntegration");
Line Deleted : user_pref("CT2504091.InstallationType", "ConduitXPEIntegration");
Line Deleted : user_pref("CT2504091.InstalledDate", "Sun Jun 03 2012 16:18:56 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.IsAlertDBUpdated", true);
Line Deleted : user_pref("CT2504091.IsGrouping", false);
Line Deleted : user_pref("CT2504091.IsInitSetupIni", true);
Line Deleted : user_pref("CT2504091.IsMulticommunity", false);
Line Deleted : user_pref("CT2504091.IsOpenThankYouPage", false);
Line Deleted : user_pref("CT2504091.IsOpenUninstallPage", false);
Line Deleted : user_pref("CT2504091.LanguagePackLastCheckTime", "Thu Jul 18 2013 18:58:18 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.LanguagePackReloadIntervalMM", 1440);
Line Deleted : user_pref("CT2504091.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx");
Line Deleted : user_pref("CT2504091.LastLogin_3.10.0.1", "Tue Sep 04 2012 20:16:05 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.LastLogin_3.15.1.0", "Thu Jul 18 2013 18:58:19 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.LatestVersion", "");
Line Deleted : user_pref("CT2504091.Locale", "en-us");
Line Deleted : user_pref("CT2504091.MCDetectTooltipHeight", "83");
Line Deleted : user_pref("CT2504091.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Line Deleted : user_pref("CT2504091.MCDetectTooltipWidth", "295");
Line Deleted : user_pref("CT2504091.MyStuffEnabledAtInstallation", true);
Line Deleted : user_pref("CT2504091.OriginalFirstVersion", "");
Line Deleted : user_pref("CT2504091.SearchCaption", "Web Search");
Line Deleted : user_pref("CT2504091.SearchEngineBeforeUnload", "chrome://browser-region/locale/region.properties");
Line Deleted : user_pref("CT2504091.SearchFromAddressBarIsInit", true);
Line Deleted : user_pref("CT2504091.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=2&q=");
Line Deleted : user_pref("CT2504091.SearchInNewTabEnabled", true);
Line Deleted : user_pref("CT2504091.SearchInNewTabIntervalMM", 1440);
Line Deleted : user_pref("CT2504091.SearchInNewTabLastCheckTime", "Thu Jul 18 2013 18:58:18 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_TOOLBAR_ID&UM=UM_ID");
Line Deleted : user_pref("CT2504091.SearchProtectorEnabled", false);
Line Deleted : user_pref("CT2504091.SearchProtectorToolbarDisabled", false);
Line Deleted : user_pref("CT2504091.SendProtectorDataViaLogin", true);
Line Deleted : user_pref("CT2504091.ServiceMapLastCheckTime", "Thu Jul 18 2013 18:58:18 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.SettingsLastCheckTime", "Thu Jul 18 2013 18:58:17 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.SettingsLastUpdate", "1374135030");
Line Deleted : user_pref("CT2504091.TBHomePageUrl", "hxxp://search.conduit.com/?ctid=CT2504091&SearchSource=13");
Line Deleted : user_pref("CT2504091.ThirdPartyComponentsInterval", 504);
Line Deleted : user_pref("CT2504091.ThirdPartyComponentsLastCheck", "Thu Jul 18 2013 18:58:17 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.ThirdPartyComponentsLastUpdate", "1331805997");
Line Deleted : user_pref("CT2504091.ToolbarShrinkedFromSetup", false);
Line Deleted : user_pref("CT2504091.TrusteLinkUrl", "hxxp://trust.conduit.com/CT2504091");
Line Deleted : user_pref("CT2504091.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,client.conduit-storage.com,OurToolbar.com,CommunityToolbars.com,ForumToolbar.com,MyBlogToolbar.com,MyCity[...]
Line Deleted : user_pref("CT2504091.UserID", "UN56538008347833340");
Line Deleted : user_pref("CT2504091.alertChannelId", "897164");
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Line Deleted : user_pref("CT2504091.backendstorage./9ba@0<0bi6a7gn:6@l?", "6C");
Line Deleted : user_pref("CT2504091.backendstorage.cb_user_id_000", "43423436303139313437333234365F313337343138383330343738365F46697265666F78");
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Line Deleted : user_pref("CT2504091.backendstorage.mam_gk_appsdata", "7B2261707073223A5B7B226964223A225072696365476F6E67222C2275726C223A22687474703A2F2F7072696365676F6E672E636F6E64756974617070732E636F6D2F4D414D2F763[...]
Line Deleted : user_pref("CT2504091.backendstorage.mam_gk_appsdefaultenabled", "74727565");
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Line Deleted : user_pref("CT2504091.backendstorage.mam_gk_appstate_pricegong", "6F6E");
Line Deleted : user_pref("CT2504091.backendstorage.mam_gk_appstate_windowshopper", "6F6E");
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Line Deleted : user_pref("CT2504091.backendstorage.mam_gk_currentversion", "312E392E302E34");
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Line Deleted : user_pref("CT2504091.backendstorage.searchappstate", "31");
Line Deleted : user_pref("CT2504091.backendstorage.searchapptracking", "73656E74");
Line Deleted : user_pref("CT2504091.backendstorage.sf_just_installed", "46414C5345");
Line Deleted : user_pref("CT2504091.backendstorage.sf_status", "454E41424C4544");
Line Deleted : user_pref("CT2504091.backendstorage.sf_user_id", "6369645F3138373230313331383538323437383234383133");
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Line Deleted : user_pref("CT2504091.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.conduit.com;apps.conduit.com;services.apps.conduit.com\",\"AppsDetectionUrlPattern\":\"hxxp://appdown[...]
Line Deleted : user_pref("CT2504091.globalFirstTimeInfoLastCheckTime", "Thu Jul 18 2013 18:58:19 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.homepageProtectorEnableByLogin", true);
Line Deleted : user_pref("CT2504091.initDone", true);
Line Deleted : user_pref("CT2504091.isAppTrackingManagerOn", false);
Line Deleted : user_pref("CT2504091.myStuffEnabled", true);
Line Deleted : user_pref("CT2504091.myStuffPublihserMinWidth", 400);
Line Deleted : user_pref("CT2504091.myStuffSearchUrl", "hxxp://Apps.conduit.com/search?q=SEARCH_TERM&SearchSourceOrigin=29&ctid=EB_TOOLBAR_ID&octid=EB_ORIGINAL_CTID");
Line Deleted : user_pref("CT2504091.myStuffServiceIntervalMM", 1440);
Line Deleted : user_pref("CT2504091.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?ComponentId=EB_MY_STUFF_INSTANCE_GUID&lut=EB_MY_STUFF_LUT");
Line Deleted : user_pref("CT2504091.navigateToUrlOnSearch", false);
Line Deleted : user_pref("CT2504091.oldAppsList", "129079840421557838,129079840422026594,111,129079849636241789,129079840422182852,129079840422339107,129079840422964131,1000034,129707804829376918,1000080,1000082,100[...]
Line Deleted : user_pref("CT2504091.revertSettingsEnabled", false);
Line Deleted : user_pref("CT2504091.searchProtectorDialogDelayInSec", 10);
Line Deleted : user_pref("CT2504091.searchProtectorEnableByLogin", true);
Line Deleted : user_pref("CT2504091.testingCtid", "");
Line Deleted : user_pref("CT2504091.toolbarAppMetaDataLastCheckTime", "Thu Jul 18 2013 18:58:19 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.toolbarContextMenuLastCheckTime", "Thu Jul 18 2013 18:58:19 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.undefined", "Sat Jun 23 2012 20:01:41 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CT2504091.usagesFlag", 1);
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://Settings.toolbar.search.conduit.com/root/CT2504091/CT2504091", "\"bf83fc0fa4ef270cffbbe0b84c1d44c73\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://alerts.conduit-services.com/root/897164/892962/CA", "\"0\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://appsmetadata.toolbar.conduit-services.com/?ctid=CT2504091", "\"1367226812\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&locale=en-us", "uG7mdamLoNmpmgC2c0JctQ==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&locale=en-us&ctid=CT2504091", "uG7mdamLoNmpmgC2c0JctQ==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&locale=en-us", "jf4tQQjNr2TQ31uHimzTMg==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&locale=en-us&ctid=CT2504091", "jf4tQQjNr2TQ31uHimzTMg==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&locale=en-us", "0BEXfBAJ1PdxmWK9VOejOg==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&locale=en-us&ctid=CT2504091", "0BEXfBAJ1PdxmWK9VOejOg==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&locale=en-us", "ZU6zjERHpZr7lBpInn+HyA==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&locale=en-us&ctid=CT2504091", "ZU6zjERHpZr7lBpInn+HyA==");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.alert.conduit-services.com/alert/dlg.pkg", "\"0ea11bd291bce1:1694\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=", "\"0e0a4327275cd1:151d\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=", "\"0343677cfb1cd1:1694\"");
Line Deleted : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/Toolbar/?ownerId=CT2504091", "\"f7aa16e1e9f6cc7b2a903a6f1c877dc1\"");
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Line Deleted : user_pref("CommunityToolbar.LatestLibsPath", "file:///C:\\Users\\Gregory\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\x353d6at.default\\conduitCommon\\modules\\");
Line Deleted : user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "");
Line Deleted : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("CommunityToolbar.ToolbarsList", "CT2504091");
Line Deleted : user_pref("CommunityToolbar.ToolbarsList2", "CT2504091");
Line Deleted : user_pref("CommunityToolbar.ToolbarsList4", "CT2504091");
Line Deleted : user_pref("CommunityToolbar.globalUserId", "0443b69d-a4fb-4ecd-9b8e-a4f8ddbdc7c0");
Line Deleted : user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true);
Line Deleted : user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true);
Line Deleted : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT2504091");
Line Deleted : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Thu Jul 18 2013 18:58:20 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.alertInfoInterval", 60);
Line Deleted : user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Thu Jul 18 2013 18:58:28 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
Line Deleted : user_pref("CommunityToolbar.notifications.locale", "en");
Line Deleted : user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440);
Line Deleted : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Thu Jul 18 2013 18:58:20 GMT-0400 (Eastern Daylight Time)");
Line Deleted : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Line Deleted : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Line Deleted : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Line Deleted : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Line Deleted : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Line Deleted : user_pref("CommunityToolbar.notifications.userId", "e29a4782-b63d-4af8-ba3e-eaf30c15e7b9");
Line Deleted : user_pref("CommunityToolbar.originalHomepage", "chrome://branding/locale/browserconfig.properties");
Line Deleted : user_pref("CommunityToolbar.originalSearchEngine", "chrome://browser-region/locale/region.properties");

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Gregory\AppData\Local\Google\Chrome\User Data\Default\preferences ]


AdwCleaner[R0].txt - [30033 octets] - [14/11/2013 20:23:52]
AdwCleaner[R1].txt - [30094 octets] - [15/11/2013 07:56:13]
AdwCleaner[S0].txt - [30090 octets] - [15/11/2013 07:57:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [30151 octets] ##########






   Computer name . . . . : GREGORY-PC
   Windows . . . . . . . :
   User name . . . . . . : Gregory-PC\Gregory
   UAC . . . . . . . . . : Enabled
   License . . . . . . . : Free
   Scan date . . . . . . : 2013-11-15 08:06:50
   Scan mode . . . . . . : Normal
   Scan duration . . . . : 3m 41s
   Disk access mode  . . : Direct disk access (SRB)
   Cloud . . . . . . . . : Internet
   Reboot  . . . . . . . : No
   Threats . . . . . . . : 0
   Traces  . . . . . . . : 11
   Objects scanned . . . : 1,459,430
   Files scanned . . . . : 40,345
   Remnants scanned  . . : 341,211 files / 1,077,874 keys
Cookies _____________________________________________________________________




Security Check:


 Results of screen317's Security Check version 0.99.77 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Security Suite  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 
 Java™ 6 Update 25 
 Java version out of Date!
 Adobe Flash Player 11.9.900.117 
 Adobe Reader XI 
 Mozilla Firefox (8.0.1)
 Google Chrome 30.0.1599.101 
 Google Chrome 30.0.1599.69 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

#12 B-boy/StyLe/


    Bleepin' Freestyler

  • Malware Response Team
  • 8,307 posts
  • Gender:Male
  • Location:Bulgaria
  • Local time:06:55 PM

Posted 16 November 2013 - 04:35 AM







Your Internet Explorer is out of date! Even you don't use it it's recommended to update it.

You can download the latest one from here =>  Internet Explorer 11.0 Final for Windows 7 EN x86

You can download the latest one from here =>  Internet Explorer 11.0 Final for Windows 7 EN x64



Upgrading Java:

javaicon.gif Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application.

  • Download the latest version of Java SE 7.
  • Click the Java™ 7 Update 45 "Download JRE" button to the right.
  • Select your Platform, Register and check the box that says: "I agree to the Java SE Runtime Environment 7 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-7u45-windows-i586.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel > Programs, click on Uninstall a program and remove all older versions of Java:
    Java™ 6 Update 25
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version. (Vista/Windows 7 users, right click on the jre-7u45-windows-i586.exe and select "Run as an Administrator.")

Or you can simple uninstall JAVA and try avoid installing Java unless absolutely required by your applications: (it's your call)...
Next please run JavaRa.
  • Please download JavaRa and unzip it to your desktop.
  • Double-click on JavaRa.exe to start the program.
  • Choose Remove JRE and from the drop-down menu select any Java version (if listed) and press Run Uninstaller. (If Java is not listed please click on Next).
  • Now click on Perform Removal Routine to remove the older versions of Java installed on your computer.
  • When that's successfully done, please click OK to close the message.
  • Click on Next and skip the downloading process. Click Next and now click on Close this wizard and click Finish.
  • From the main menu please choose Additional tasks
  • Place a checkmark beside Remove startup entry, Remove Outdated JRE Firefox Extentions and Clean JRE Temp Files and click Run. The browsers should be closed before running this task.
  • When that's succesfully done you will see a message at the top saying: "Selected tasks completed successfully".
  • A log file should be created in the same directory as JavaRa.
  • Please post the log in your next reply.
  • Close JavaRa by clicking the red cross button.


Your adobe flash player is out of date. Older versions are vulnerable to attack and exploitation. Please go to the links below to update it:

Adobe Flash Player 11.9.900.152 Final for (Internet Explorer)

Adobe Flash Player 11.9.900.152 Final for (Firefox, Safari, Opera)

Note: Your browsers should be closed before proceeding with the installation process.


Your Mozilla Firefox is out of date!
Download and install the latest version Mozilla Firefox 25.0.1 Final for Windows
Do a backup of your existing profile using Mozbackup or FEBE before you proceed with the update.


  • It is possible for other programs on your computer to have security vulnerability that can allow malware to infect you.  
  • Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
  • You can check these by visiting Secunia Software Inspector or you can use the following application for this purpose PatchMyPC



Visit Microsoft's Windows Update Site Frequently


  • It is important that you visit Windows Update regularly.
  • This will ensure your computer has always the latest security updates available installed on your computer.  
  • If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Great work. Finally we got there. :bananas:


Nicely done ! This is the end of our journey if you don't have any more questions.
I have some final words for you.
All Clean !
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean.





To remove all of the tools we used and the files and folders they created, please do the following:



Download the following file => txt.gif  fixlist.txt and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
It's no needed to post the log this time.



Please download OTC.exe by OldTimer and save it to your desktop.

  • Right-click the OTC.exe and choose Run as Administrator.
  • Click on CleanUp! button.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.


  • Next please download Delfix.exe by Xplode and save it to your desktop.
  • Please start it and check the box next to "Remove disinfection tools" and click on the run button.
  • The tool will delete itself once it finishes.


Note: If any tool, file, log file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.


Change all your passwords !

Since your computer was infected for peace of mind, I would however advise you that all your passwords be changed immediately !! (just in case).
Use different passwords for all your accounts. Also don't use easy passwords such as your favorite teams, bands or pets because this will allow people to guess your password.
You can use PC Tools Password Generator to create random passwords and then install an application like KeePass Password Safe to store them for easy access.If you do Online Banikng please read this article: Online Banking Protection Against Identity Theft

Keep your antivirus software turned on and up-to-date


  • Make sure your antivirus software is turned on and up-to-date.
  • New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
  • You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  • You should scan your computer with an AntiSpyware program like Malwarebytes' Anti-Malware on a regular basis just as you would an antivirus software.
  • Be sure to check for and download any definition updates prior to performing a scan.



Install HIPS based software if needed (or use Limited Account with UAC enabled)

HIPS based software controls what an application is allowed to do and not allowed to do.
It monitors what each application tries to do, how it use the internet and give you the ability to block any suspicious activity occurring on your computer.
In my opinion the best way to prevent an unknown malware from gaining access is to use some HIPS programs (like COMODO, PrivateFirewall, Online Armor etc.) to control the access rights of legitimate applications, although this would only be advisable for experienced users...
However, you should be aware though that (if you install Comodo Firewall and not the whole package Comodo Internet Security) this is not an replacement for a standard antivirus application. It's a great tool to add another layer of protection to your existent antivirus application. It takes some time and knowledge to configure it for individual purposes but once done, you should not have a problems with it.
There are so many reviews on YouTube and blogs about all these programs.
Keep in mind to choose carefully in order to avoid conflicts or instability caused by incompatible security programs.
Also having more than one "real-time" program can be a drain on your PC's efficiency...
If you like Comodo you should choose for yourself which version of Comodo you will use 5 or 6. Personally I stick to version 5!
COMODO V5 & V6 Users Count Poll



Be prepared for CryptoLocker:


CryptoLocker Ransomware Information Guide and FAQ

Cryptolocker Ransomware: What You Need To Know


Since the prevention is better than cure you can use gpedit built-in Windows or CryptoPrevent (described in the first link) to secure the PC against this locker.

Another way is to use Comodo Firewall and to add all local disks to Protected Files and Folders

Panda Antivirus Cloud added a new feature called data shield which should work as well (don't install it if already have another antivirus solution on board).

You may want to check HitmanPro.Alert.CryptoGuard too.



Practice Safe Internet

One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.  Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that.  Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • .exe, .com, .bat, .pif, .scr or .cmd do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type. Or if you want to certain the attachments are clean you can scan them on VirusTotal before run them just in case.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is.  The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article:
    Foistware, And how to avoid it. There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams.  For a list of these types of programs we recommend you visit this link: About Malwares, Rogues, Scarewares, SmitfraudFix
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message  or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you.  We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window.  If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections. Avoid using cracks and unknown programs from sources you don't trust. There are MANY alternative open-source applications. Malware writers just love cracks and keygens, and will often attach malicious code into them. By using cracks and/or keygens, you are asking for problems. So my advice is - stay away from them!
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor to look up info on the site. Note: skip this advice if your antivirus have a Web Guard.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.



Tweak your browsers

To prevent further infections be sure to install the following add-ons NoScript and AdBlock Plus


Adblock Plus hides all those annoying (and potentially dangerous) advertisements on websites that try and tempt you to buy or download something. AdBlock not only speeds up your browsing and makes it easier on your eyes, but also makes it safer.


Adblock Plus can be found here.


NoScript is only for advanced users as it blocks all the interactive parts of a webpage, such as login options. Obviously you wouldn’t want to block your ability to log on to your internet banking or your webmail, but thankfully you can tell NoScript to allow certain websites and block others. This is very useful to ensure that the website you’re visiting is not trying to tempt you to interact with another, more dangerous website.


NoScript can be found here



Google Chrome

If you like Google Chrome there are many similar extensions for this browser as well. Since I am not a Google Chrome user I can't tell you which of them are good and how they work. You should find out by yourself.

However Google Chrome can block a lot of unknown malware because of his sandbox.Beware of the fact that Google Chrome doesn't provide master password protection for your saved in the browser passwords. Check this out: Google Chrome security flaw offers unrestricted password access




For Internet Explorer 9/10 read the articles below:

Security and privacy features in Internet Explorer 9

Enhanced Protected Mode
Use Tracking Protection in Internet Explorer

Security in Internet Explorer 10


Immunize your browsers with SpywareBlaster 5 and Spybot Search and Destroy 1.6

Also MBAM acquired the following software Malwarebytes Anti-Exploit and it should work with the most popular browsers. Beware the product is in beta stage.

Changelog can be seen here and known issues here.


EMET is another great tool which should lock the pc against exploits.



Disable the dangerous services you don't need and don't use like Remote Registy, Server (this will disable file sharing), RemoteAccess etc. (if you don't feel comfortable to change the services configuration then please skip this step). It's a good idea to disable the autorun functionality using the following tool to prevent spreading of the infections from USB flash drives.

Make the extensions for known file types visible:
Be wary of files with a double extension such as jpg.exe. As a default setting, Windows often hides common file extensions, meaning that a program like image.jpg.exe will appear to you as simply image.jpg. Double extensions exploit this by hiding the second, dangerous extension and reassuring you with the first one.Check this out - Show or hide file name extensions.




Create an image of your system (you can use the built-in Windows software as well if you prefere)


  • Now when your pc is malware free it is a good idea to do a backup of all important files just in case something happens it.
  • Macrium Reflect is very good choice that enables you to create an image of your system drive which can be restored in case of problems.
  • The download link is here.
  • The tutorials can be found here.
  • Be sure to read the tutorial first.



Optimize Windows 7 for better performance

Check this article for more information.



Follow this list and your potential for being infected again will reduce dramatically.

Safe Surfing! :)





#13 SWG9

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Posted 16 November 2013 - 08:28 AM

Thank you so much Georgi!  :thumbup2:

#14 B-boy/StyLe/


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Posted 18 November 2013 - 05:03 AM


You are more than welcome ! :)

Take care!






#15 B-boy/StyLe/


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Posted 18 November 2013 - 05:03 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.


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